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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
615 Reviews

615 Reviews of Southwest Kia: Dallas - Service Center

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February 16, 2025

This is and always has been a professional, amazing atmosphere. I've always received great service from Southwest Kia! More

by Tee
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle
Feb 17, 2025 -

Southwest Kia - Dallas responded

Thank you for the wonderful feedback! We're delighted to hear that you've consistently enjoyed a professional and amazing atmosphere at Southwest Kia. We look forward to continuing to provide great service in the future!

February 14, 2025

Awesome customer service. The lobby is very comfortable. Did not even feel the wait. Thankyou More

by 817coahuila
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
none
Feb 17, 2025 -

Southwest Kia - Dallas responded

Thank you for the great review! We're thrilled to hear you had an awesome experience at Southwest Kia. We're glad you enjoyed the comfortable lobby and the smooth wait. We appreciate your feedback and look forward to serving you again!

February 11, 2025

Service is prompt and thorough. Michelle is wonderful and kept me informed on the status of my vehicle. More

by qponfive3
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Gomez
Feb 12, 2025 -

Southwest Kia - Dallas responded

We're delighted to hear that Michelle provided you with prompt and thorough service at Southwest Kia. Keeping our customers informed is a top priority, and we're glad your experience reflected that!

February 09, 2025

I always love bringing my car here, everyone is so nice, attentive, & respectful! I highly recommend bringing your vehicle here! More

by alexsisloza
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Gomez
Feb 10, 2025 -

Southwest Kia - Dallas responded

Thank you for the high recommendation! We're delighted to hear that our team at Southwest Kia consistently provides a positive experience. We look forward to seeing you and your vehicle again soon!

February 06, 2025

Michelle was very professional and had great personality. She answered all my questions and experiences was great. More

by Kathy
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle excellent
Feb 07, 2025 -

Southwest Kia - Dallas responded

Kathy, we're delighted to hear that Michelle provided you with a professional and enjoyable experience at Southwest Kia. Thank you for sharing your positive feedback!

January 28, 2025

My experience was great. ..the service agent I had was punctual and polite and service was immediate and top tier...thank you! More

by Shabazz Foster
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jorge Malagon
Jan 28, 2025 -

Southwest Kia - Dallas responded

Shabazz, we're delighted to hear about your positive experience with our team at Southwest Kia! Thank you for sharing your feedback and we look forward to serving you again in the future.

January 26, 2025

Excellent customer service and very courteous. The staff were very helpful and honest. The pricing was very fair. More

by TT
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff Tharpe
Jan 27, 2025 -

Southwest Kia - Dallas responded

Thank you for sharing your experience with us! We're delighted to hear that our Southwest Kia team provided excellent service and fair pricing. We appreciate your support and look forward to serving you again in the future!

January 21, 2025

Cares about their customers. Checked my car when I brought it in for a oil change. Told me about the recalls and will set up an appointment soon to address the recalls. More

by tjbartee69
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause
Jan 21, 2025 -

Southwest Kia - Dallas responded

We're glad to hear that our team at Southwest Kia took great care of you during your visit. Keeping you informed about recalls and ensuring your vehicle is in top shape is always a priority for us. Thanks for sharing!

January 17, 2025

Southwest Kia service representatives are very responsive and friendly. Recommended services are always explained . The waiting area is also well maintained More

by Taliaf
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Desaraie
Jan 20, 2025 -

Southwest Kia - Dallas responded

Taliaf, thank you for sharing your positive experience with the team at Southwest Kia! We're glad to hear that our service representatives were helpful and that you found the waiting area comfortable. We appreciate your feedback!

December 19, 2024

Over the Thanksgiving holiday 150 miles from home someone broke into my car. My insurance company had it towed to Southwest Kia. Michelle was my advisor. She was helpful and friendly and patient during the m More

by pollett
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Gomez
Dec 19, 2024 -

Southwest Kia - Dallas responded

We're so glad to hear that Michelle and the Southwest Kia team took great care of you during a stressful time. Thank you for sharing your experience with us! Safe travels ahead!

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