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Southwest Kia: Dallas - Service Center

Dallas, TX

4.8
641 Reviews

641 Reviews of Southwest Kia: Dallas - Service Center

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June 05, 2025

Courteous and professional Michelle who assisted me was checking with me periodically in letting me know how close my vehicle services were to the completion of the service I had requested. My car was vac More

by christinesalas44
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025

Good car dealership, great customer service, but I was no getting any updates on my car service. More

by Gustavo
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause Al-Barghuthi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Southwest Kia - Dallas responded

Thank you for your feedback, Gustavo. We appreciate your kind words about our customer service at Southwest Kia and apologize for the lack of updates during your service. We’ll work on improving communication to make your next experience even better.

May 29, 2025

Amazing service and very convenient location! Very quick turnaround on tunes and very responsive on questions and needs. More

by joetexas
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 29, 2025 -

Southwest Kia - Dallas responded

Joe, we're delighted to hear that you found our service amazing and convenient at Southwest Kia! Thanks for sharing your experience with us. If you have any more questions or needs, feel free to reach out anytime!

May 27, 2025

I've always had good service from Southwest Kia. They have a great waiting area and they offer snacks and coffee. More

by Stein
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 28, 2025 -

Southwest Kia - Dallas responded

Stein, we're delighted to hear that you enjoy the service and amenities at Southwest Kia! Thanks for sharing your experience with us.

May 23, 2025

Excellent service and knowledgeable staff. ..Great atmosphere and prompt replies to all inquiries make this dealership the best one in Dallas...I plan to continue to get any and all work on my More

by geemichael187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause Al-Barghuthi
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desaraie Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Southwest Kia - Dallas responded

We're delighted to hear that you had such a positive experience with our team at Southwest Kia! We look forward to continuing to serve all your car needs in the future. Thanks for choosing us as your go-to dealership in Dallas!

May 23, 2025

Excellent service a great atmosphere knowledgeable people who bent over backwards to get things done I will continue to have all maintenance and any future repairs should they be needed done by Southwest Kia More

by geemichael187
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause Al-Barghuthi
4.0
This rating includes all reviews, with more weight given to recent reviews.
Desaraie Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 27, 2025 -

Southwest Kia - Dallas responded

We're delighted to hear that our team at Southwest Kia provided you with excellent service and a great atmosphere. Thank you for your loyalty and trust in us for all your maintenance needs!

May 20, 2025

Southwest Kia is my goals to dealership hands down. It has always been a pleasant experience ☺️ More

by sophinawillingham
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause Al-Barghuthi
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 21, 2025 -

Southwest Kia - Dallas responded

Thank you, Sophina! We're honored to be your go-to dealership. It means a lot to hear that your experiences at Southwest Kia have consistently been positive. We look forward to continuing to provide you with great service!

May 12, 2025

Very professional and helpful in all my needs always has a smile on his face ready to help! More

by Brittany
Service Price Transparency
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jonathan Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Malagon
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jameson Massonburg
May 12, 2025 -

Southwest Kia - Dallas responded

Thank you, Brittany, for the 5-star review! We're thrilled to hear that our team at Southwest Kia was professional, helpful, and always ready to assist with a smile. We appreciate your feedback and look forward to serving you again!

May 05, 2025

I am always satisfied with the service provided to my vehicle and all staff are friendly. More

by Adriana
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Salvador Mercado
5.0
This rating includes all reviews, with more weight given to recent reviews.
Desaraie Chavez
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jorge Malagon
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 05, 2025 -

Southwest Kia - Dallas responded

Thank you, Adriana! We're happy to hear you're always satisfied with the service at Southwest Kia. Our team appreciates your continued trust and looks forward to seeing you next time.

May 05, 2025

This was my 1st time @ this dealership for service. I was glad I did. The customer service was perfect. I came for an Oil change and was given other options for my 22Soul. They recommend me some great More

by mayrieallen
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Gomez
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 06, 2025 -

Southwest Kia - Dallas responded

Mayrieallen, we're delighted to hear that your first service visit at Southwest Kia was a positive one! Our team is always here to provide great options and advice for your Soul. Thanks for choosing us!

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