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Southwest Kia - Dallas

Dallas, TX

4.8
1,393 Reviews
Welcome to Southwest Kia Dallas – the #1 Kia Dealer In Dallas At Southwest Kia Dallas, we pride ourselves on being the leading Kia dealership in Dallas and the surrounding areas, including Mesquite, Garland, and Irving. Our commitment to customer satisfaction and our extensive selection of new and pre-owned Kia vehicles make us the top choice for all your automotive needs. Why Choose Southwest Kia Dallas? Extensive Kia Inventory: Explore our wide range of new and certified pre-owned Kia models, including popular choices like the Kia Sorento, Kia Sportage, Kia Telluride, and Kia K5. Our knowledgeable sales team is here to help you find the perfect vehicle that suits your lifestyle and budget. Exceptional Customer Service: At Southwest Kia Dallas, customer satisfaction is our top priority. Our friendly and professional staff is dedicated to providing a hassle-free car buying experience. From the moment you step into our showroom to the time you drive off the lot, we ensure you receive the highest level of service. Competitive Financing Options: We offer a variety of financing options to suit every budget. Our finance experts work with a network of lenders to secure the best rates and terms for your auto loan or lease. Whether you have good credit, bad credit, or no credit, we have solutions tailored to your needs. Certified Kia Service Center: Keep your Kia running smoothly with our state-of-the-art service center. Our factory-trained technicians use genuine Kia parts and the latest diagnostic tools to provide top-notch maintenance and repair services. Schedule your service appointment online for added convenience. Community Involvement: We believe in giving back to the community that supports us. Southwest Kia Dallas is actively involved in local events and charities, making a positive impact in Dallas and beyond. Visit Us Today Conveniently located in Dallas, Southwest Kia Dallas is easily accessible from Mesquite, Garland, and Irving. Whether you’re looking to buy, lease, or service your Kia, we invite you to visit our dealership and experience the Southwest Kia difference. Contact Us Ready to find your next Kia? Visit us at Southwest Kia Dallas or call us at 682-305-7203 to speak with one of our friendly team members. You can also explore our inventory and schedule a test drive on our website at kiasouthdallas.com. Discover why Southwest Kia Dallas is the preferred Kia dealership in the Dallas area. We look forward to serving you!
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39650 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 1,393 reviews

September 02, 2021

I had an appointment on August 5 to have the GPS on my Forte repaired. They diagnosed it as having a bad SD card and explained they would order a replacement and inform me when it became available. 3 we More

by LOTTOTX
Customer Service
Quality Of Work
Friendliness
Recommend Dealer
No
Employees Worked With
Josh Lozier
Sep 22, 2021 -

Southwest Kia - Dallas responded

Hello, thanks for taking the time to provide feedback on your recent visit to Southwest Kia. It sounds like we missed the mark, and I’d like to learn more about your experience and how we can correct it. Please contact me at your earliest convenience - Larry Johnson, Service Manager larryjohnson@lithia.com - 469-772-7282

Sep 30, 2021 -

LOTTOTX responded

Hi Larry. You and I have discussed this on the phone, via email, and in person while I was visiting the dealership. My GPS issue has still not been resolved. Today's date is September 30 and I have not received an update since August 28. I am frustrated and disappointed with this experience.

September 01, 2021

Great customer service, I love going here. They understand my wants, needs, ans most importantly budget. I don’t feel like I’m being hassaled to buy things More

by MJCURRY7294
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson, Josh Lozier
Sep 07, 2021 -

Southwest Kia - Dallas responded

Hello, Our. team at Southwest Kia appreciates you taking the time to leave us a five-star review! Josh, Daniel and the rest of the crew were happy to hear about it. Thanks again for choosing us for your automotive needs and we look forward to serving you again soon!

September 01, 2021

Hit or miss, their appointment system is terrible. Getting a confirmation on scheduled maintenance takes at least 3 people for them to solidify anything. Their customer service leaves much to be desir More

by Daniel H
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Scott Clark
1.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Husseini
1.0
This rating includes all reviews, with more weight given to recent reviews.
Constantine Boury
1.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : William Nevels, Cecil Cain, Daniel Stimson, Josh Lozier, Rudy Samboruk
Sep 22, 2021 -

Southwest Kia - Dallas responded

Hello, thanks for taking the time to provide feedback on your recent visit to Southwest Kia. It sounds like we missed the mark, and I’d like to learn more about your experience and how we can correct it. Please contact me at your earliest convenience - Larry Johnson, Service Manager larryjohnson@lithia.com - 469-772-7282

September 01, 2021

The service center did great! However, I am displeased overall because I was told when I bought the car I had free oil changes for a year but when I brought it in I was told I didn't. More

by guysimmons15
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Salvador Mercado
3.0
This rating includes all reviews, with more weight given to recent reviews.
Scott Clark
3.0
This rating includes all reviews, with more weight given to recent reviews.
Amer Husseini
3.0
This rating includes all reviews, with more weight given to recent reviews.
Constantine Boury
3.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Fernando Silva, William Nevels, Cecil Cain, Daniel Stimson, Josh Lozier, Rudy Samboruk
Sep 22, 2021 -

Southwest Kia - Dallas responded

Hello, thanks for taking the time to provide feedback on your recent visit to Southwest Kia. It sounds like we missed the mark, and I’d like to learn more about your experience and how we can correct it. Please contact me at your earliest convenience - Larry Johnson, Service Manager larryjohnson@lithia.com - 469-772-7282

August 31, 2021

Good service provided me and advised me about what else was needed for my car took the time to check on the wait and made me another appointment for the other things that needed to be done More

by NA
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge
August 31, 2021

No one returns messages, on hold for 30mins plus, spent 2 days trying to get info about my car, the quote I received on the 3rd was outrageous. The recall software update I originally came in for, wasn't eve More

by mcelrob
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Jorge, Daniel Stimson, Josh Lozier
Oct 13, 2021 -

Southwest Kia - Dallas responded

Hello, our team at Southwest Kia aims to deliver extraordinary service to all our clients, and it is unfortunate to learn we didn’t reach that mark during your recent experience. Please give me a call at 469-772-7303 or email me at kevinbaker@lithia.com at your earliest convenience. I want to personally ensure you that I will make sure this is rectified. Thank you, and I am looking forward to hearing from you soon. Kevin Baker General Sales Manager

August 31, 2021

I walked in for an oil change and was very happy with my experience. The service was prompt and was taken care of before the promised time. I was very happy with the service, the service manager. More

by Racastro63
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jake Keller
Oct 04, 2021 -

Southwest Kia - Dallas responded

Hello, Thanks for taking the time to leave us a review. Our team at Southwest Kia is thrilled to hear that you're happy with your recent visit. Thanks for choosing us for your automotive needs, and we look forward to seeing you again soon!

Oct 04, 2021 -

Racastro63 responded

Next time I’m in Dallas and I need any service on my car I’ll definitely look go with you guys

August 31, 2021

Great experience at the dealership and with our salesperson Christian who has been fantastic at following up with me after we purchased two cars to make sure we were satisfied and didn’t have any q More

by ROBERT MARTINEZ
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Christian Alexander
Oct 04, 2021 -

Southwest Kia - Dallas responded

Hello, Thanks for taking the time to leave us a review. Our team at Southwest Kia is thrilled to hear that you're happy with your recent visit. Thanks for choosing us for your automotive needs, and we look forward to seeing you again soon!

August 27, 2021

Called about a month ago and couldn't ever get ahold of any service manager, I had to schedule an appointment and brought it in. More

by LDTS193
Customer Service
Recommend Dealer
No
Employees Worked With
Josh Lozier
Aug 31, 2021 -

Southwest Kia - Dallas responded

Hello, at Southwest Kia, we aim to provide every customer with a five-star experience. Unfortunately we missed the mark due to high call volume. Please contact me at your earliest convenience so we can discuss and resolve this issue. Larry Johnson, Service Manager - larryjohnson@lithia.com - 469-772-7282

August 27, 2021

I was greeted promptly, my vehicle was taken in for servicing and the wait time was as stated within a 2 hour window. Great Job More

by dsjazzgirl4
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jorge Malagon
Aug 31, 2021 -

Southwest Kia - Dallas responded

Thank you for the kind review. It makes us happy to know our team could deliver a satisfying experience for you!

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