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Southwest Kia - Dallas

Dallas, TX

Overview
Employees
Reviews
Vehicles
4.8
1,174 Reviews
OUR WHY We believe in challenging the Status Quo and are committed to redefining the business of car selling. HOW? Non-Commissioned Sales Staff All of our non-commissioned sales professionals are concerned with your needs first. We are motivated and eager to make sure you are comfortable throughout the entire buying experience. FIVE Locations Across DFW and Austin Southwest Kia has grown over the years and now has more dealerships to serve you. We have our stores in the DFW area in Dallas, Mesquite, and Rockwall. We also serve the Austin area with our dealerships in Austin and Round Rock. VIP Service We know your time is valuable, that's why we offer transportation options for any service that takes an extended period out of your time. We provide you with amenities such as free wifi, computer workspace for your devices, complimentary snacks, coffee, and water. WHAT YOU CAN EXPECT From the moment you walk into your showroom, you will be treated like family. We are dedicated to not only earn you business, but your trust. We are an action oriented dealership striving to build long lasting relationships with our customers.
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39650 Lyndon B Johnson Fwy

Dallas, TX

75237

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Showing 1,174 reviews

February 28, 2024

Thank you Ause for being a very courteous and attentive communicating service rep. Kudos on your journey at KIA More

by reshalledean
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amer Husseini
Other Employees : Ause Al-Barghuthi
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Feb 29, 2024 -

Southwest Kia - Dallas responded

We're glad to know that Ause provided excellent service during your visit at Southwest Kia. We appreciate the positive feedback and will pass along your kind words! Safe travels ahead!

Helpful
February 28, 2024

There is a huge lack of follow up calls when requesting for more information on my vehicle. Very displeased with customer service More

by audreygoldenpoole
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Michelle
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Feb 28, 2024 -

Southwest Kia - Dallas responded

Audrey, we aim for prompt and thorough communication, so it's concerning that you've experienced otherwise. I'd like the opportunity to address this issue directly - please reach out when convenient for you. Thank you, { Amer Husseini - General Manager - amerhusseini@lithia.com

Helpful
February 27, 2024

Excellent Service. The employees are very attentive and knowledgeable. I really appreciated the time they took to explain all services More

by tanishansmith86
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Daniel Stimson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Josh Lozier
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Feb 27, 2024 -

Southwest Kia - Dallas responded

Tanisha, we're so glad to know you had an excellent experience at Southwest Kia! Our team takes pride in being attentive and knowledgeable. Thanks for your positive feedback!

Helpful
February 25, 2024

Loved working with Jameson he was very nice and helpful. Definitely will be recommending him going forward, he made sure to give me options and see what I was most comfortable in as well as made it a quick, More

by Krystin.alecia
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Jameson
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Feb 26, 2024 -

Southwest Kia - Dallas responded

Krystin, we're so glad to know that Jameson provided you with a great experience at Southwest Kia. He will be glad to hear it. We appreciate your recommendation and look forward to assisting you in the future!

Helpful
February 25, 2024

Jeff did great assisting my husband and I. I didn’t have an appointment , but they were still able to assist me same day. More

by shay.sublime
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeffrey Thorpe
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Feb 26, 2024 -

Southwest Kia - Dallas responded

We're glad to know that Jeff was able to assist you promptly and efficiently, even without an appointment. Thanks for choosing Southwest Kia!

Helpful
February 25, 2024

Service Department is always customer driven and friendly. They do a great job. Very pleased. More

by imabuzy1
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jeff, Amelia and Edwin
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Feb 26, 2024 -

Southwest Kia - Dallas responded

This is wonderful to hear. Thank you for your loyalty! Let us know if there is anything we can do in the future to earn a 5 star review. Drive safe and we hope to see you again soon.

Helpful
February 25, 2024

Very informative and service advisor Ause was very kind and personable. I would recommend him. More

by befitforlife
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ause AL-Barghuthi
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Feb 26, 2024 -

Southwest Kia - Dallas responded

We appreciate the kind words. Ause will be glad to hear they made your experience right. Thanks for the recommendation and we hope to see you again down the road!

Helpful
February 24, 2024

The dealership is always welcoming when I bring my car in for service.They are very attentive to your needs. More

by candydewberry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Amelia Williams
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Feb 26, 2024 -

Southwest Kia - Dallas responded

Thanks for trusting Southwest Kia with your car service needs. We appreciate you business and hope to see you again!

Helpful
February 24, 2024

Michelle Gomez was awesome to work with. I appreciate her patience and ability to explain everything to me. I just want to say Thank You Michelle. More

by Dianne Lowry
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Gomez
Report | Print
Feb 28, 2024 -

Southwest Kia - Dallas responded

Dianne, we appreciate your feedback and thank you for choosing us! We will be sure to share your kind words with Michelle. It will make her day! Drive safe and we hope to see you down the road.

Helpful
February 23, 2024

Kind, courtesy, friendly, clean and friendly environment. Helpful, salesperson Suavevion was great and very helpful. Constantine made me a great deal More

by penny.davis1913
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Suavevion
Report | Print
Feb 26, 2024 -

Southwest Kia - Dallas responded

We will be sure to share your praise with Suavevion and Constantine. Thank you for your kind words about our team's friendliness and helpfulness! We hope you will come see us again if there is anything we can do for you in the future.

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