
Southwest Kia - Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 AM
Sunday Closed
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Good customer service. Really appreciate the way they explain you the features and answer your queries. Really appreciate the way they explain you the features and answer your queries. More
Alec shows his personal care for the great customer experience in his easy demeanor to communicate and his diligence in the knowledge of the vehicle to his customers! Great service 👍💯 experience in his easy demeanor to communicate and his diligence in the knowledge of the vehicle to his customers! Great service 👍💯 More
The visit was a great experience with Gage McAfee. He was very honest and didn't lead me on with false promises. He did a great job explaining and demonstrating all of the vehicle specifications. I wi He was very honest and didn't lead me on with false promises. He did a great job explaining and demonstrating all of the vehicle specifications. I will recommend all of my family and friends to go see Gage. More
Salvador Mercado, our salesman was great. However, we purchased our 2022 Kia Sorento on August 9, and as of today, October 24, we still haven’t received our plates. The temporary tag expire However, we purchased our 2022 Kia Sorento on August 9, and as of today, October 24, we still haven’t received our plates. The temporary tag expired on October 8. I have left 4 messages for Scott Clark (Finance manager) and he has yet to return my call. I have tried to reach Kevin Baker (General manager) two times and he refuses to take my call) I talked with Dept of Motor Vehicles who have no record of receiving paperwork. DMV said we should have received our plates by now. It’s been 76 days since we purchased the vehicle. Southwest KIA management offers poor/no communication with customers and we would not recommend this dealership to anyone. UPDATE: Salvador Mercado called back and is issuing us a 30 day temporary tag which he will FedEx to us. Hopefully within 30 days, our license plates will be received. More
Courteous, informative, diligent, efficient, helpful, thorough, focused, honest, relentless, follow through, open, fair, punctual, pleasurable thorough, focused, honest, relentless, follow through, open, fair, punctual, pleasurable More
After having a poor customer experience with a salesman at this location a year ago, I decided to give it another try due to the car I was wanting. Mr.Cedric is the man!!! He took care of me, and although at this location a year ago, I decided to give it another try due to the car I was wanting. Mr.Cedric is the man!!! He took care of me, and although I didn’t get what I went for, he put me in something MUCH BETTER! I highly recommend him and his impeccable customer service. Great experience overall! And let me not forget Mr.Jonathan. I can’t remember if he’s a manger or not but he should be if he isn’t. Awesome customer, explained all details, and made the paperwork a breeze! More