Southwest Kia - Dallas

Frankie was very customer service oriented. Offered me something to drink made sure I was comfortable while I was waiting. He paid attention to what I was looking for and brought me the perfect car to te something to drink made sure I was comfortable while I was waiting. He paid attention to what I was looking for and brought me the perfect car to test drive. We not only tested the car on the side streets, but was able to test on the highway to get a good feel for the car. He showed me how some of the features worked on the car and helped me sync my phone to the car's bluetooth capability. The paperwork and finance went smooth and I was out the door with my new car in a respectable amount of time. Frankie continually made sure I was comforable throughout the whole process. Thank you!!! More

From the time we drove on the lot, we were greeted with a handshake from Fernado ,we told him what we wanted and he was right with us the whole time ,this was probably the best car buying experience we've ev handshake from Fernado ,we told him what we wanted and he was right with us the whole time ,this was probably the best car buying experience we've ever had. The General Sales Manager Cecil Cain Jr came over to introduce himself and make sure we were being taken care of . Listen we bought our Kia Rondo back in 2007 we liked it so much that we traded up to the Sorento.Great Job Guys Richard and Vickie Shuford More

My family and I went to Southwest Kia in Dallas just to look and get an idea of if we wanted a Kia or not. We took a test drive in the Kia Optima and had the pleasure of working with Danny Sparks whom I w look and get an idea of if we wanted a Kia or not. We took a test drive in the Kia Optima and had the pleasure of working with Danny Sparks whom I would give 5 stars to in terms of his customer service to us. However, dealing with the finance office is a different story, I felt like we were getting the run around at times and had to be persistent to make sure things were followed through. Thanks to Danny, although a tedious process, we ended up trading in our old vehicle and purchasing the 2011 Kia Optima with a great interest rate even though our initial intentions were to look only. We are very satisfied with the car, it's great on gas and Danny went above and beyond to make sure the deal closed. I highly recommend working with Danny if you decide to buy a car from here but seek financing elsewhere if possible. More

I WOULD COME BACK TO SOUTHWEST KIA AND BUY ANOTHER CAR REGGIE BARKER WAS A GREAT SALE MAN I WOULD RECAMEN HIM TO ALL MY FRIENDS I LOVE MY OPTIMA WHAT A GREAT DEALER SHIP THEY WILL DO WHAT EVER IT TAKES TO REGGIE BARKER WAS A GREAT SALE MAN I WOULD RECAMEN HIM TO ALL MY FRIENDS I LOVE MY OPTIMA WHAT A GREAT DEALER SHIP THEY WILL DO WHAT EVER IT TAKES TO GET YOU THE CAR YOU WONT AND IT IS SO NICE THE REGGIE CALLS EVERY FEW WEEKS TO SEE IF THERE IS ANYTHING HE CAN DO AND HOW MY CAR IS THANK YOU SO MUCH MARYANN & JOE COUTO More

frankie was a great salesman i would comeback in the future to buy another car from him. frankie listened to what i waanted and made sure i got what i wanted future to buy another car from him. frankie listened to what i waanted and made sure i got what i wanted More

I took my Kia Sportage in for an oil change and was wondering around. Frankie saw me looking and told me a new Rio was about the same as a used one I was looking at. I drove it & loved the 40mph. I wondering around. Frankie saw me looking and told me a new Rio was about the same as a used one I was looking at. I drove it & loved the 40mph. I go to Arkansas to visit my 90 year old mother and the gas mileage will help alot. Thanks Frankie More

Great customer service. Friendly staff. Great quality of work. Great service department. Friendly Sales staff. Fast pace sales ...great for a dealership. I would recommend this dealership. of work. Great service department. Friendly Sales staff. Fast pace sales ...great for a dealership. I would recommend this dealership. More

Frankie was friendly, helpful and knowledgeable. He didn't push us into something we didn't want. Frankie answered our questions and respected our time to discuss between ourselves. Frankie also was f didn't push us into something we didn't want. Frankie answered our questions and respected our time to discuss between ourselves. Frankie also was fun to work with. Terry was great. the first thing he did was tell us he was going to try and lower the interest rate more and he did. We were happy with the original rate and Terry got us an even lower rate. We are even more excited about that. Everyone that we worked with was down to earth not "pushy car salesmen" This is our 2nd Kia. Our first Kia we bought at a different dealer. We will always come back to Southwest Kia. It is an hour away but the service is worth the drive. More

Went to Southwest Kia on my lunch break, after test driving a Sorento a few days earlier at a different dealership. Frankie was my salesman and he answered my questions, didn't try to push options I wa driving a Sorento a few days earlier at a different dealership. Frankie was my salesman and he answered my questions, didn't try to push options I wasn't interested in, and gave me a fair price for my trade in. We closed the deal and I drove my Sorento out of there in about 2 hours. Was a good experience, Frankie's follow-up has been good - and I'm happy with my purchase. More

I came in looking to get a better intrest rate and a new car and I got both :) I am definately a happy customer thanks guys car and I got both :) I am definately a happy customer thanks guys More