Southwest Kia - Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 AM
Sunday Closed
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Alex is a great Service Rep. I had called with my Alex is a great Service Rep. I had called with my battery being dead and didn't know what to do. She told me to call the 1-800 number and I could h Alex is a great Service Rep. I had called with my battery being dead and didn't know what to do. She told me to call the 1-800 number and I could have my car towed to the dealership at not cost to me.I didn't realize I had that option. Alex is very knowledgeable and very friendly. I will come back to Kia again. I would like her to be named employee of the month if possible. thank you, Bonita Brown More
I have never experienced such horrible customer service before visiting this dealership. I was given the run around. I tried to contact them by phone and email and I never got a proper response back. When before visiting this dealership. I was given the run around. I tried to contact them by phone and email and I never got a proper response back. When I tried to do a follow just to be sure, I was once again lied to. I would not recommend that anyone deal with this dealership!!! More
We had our own finacing.We called 3 times and asked if there was any hidden fees or anything that would change the price of a new Soul. Paul assured us that the price WAS as advertised. HE LIED! HE LIED! there was any hidden fees or anything that would change the price of a new Soul. Paul assured us that the price WAS as advertised. HE LIED! HE LIED! The price went up $2000 if we did not finance w/them. We drove 50+ on the promise that the price of the car was as advertised. Paul LIED ! There was an $500 add on fee because I was not ex-military, etc. This dealership is DISHONEST at the worst level. DO NOT DO BUSINESS WITH THEM. I heard rumors about them and decided to give them the benefit of the doubt. I made a grave mistake. PAUL LIED TO US FLAT OUT ! I have NEVER been more disappointed in a person. STAY AWAY FROM SOUTWEST KIA. They are a huge RIP OFF ! ! ! ! More
They were wonderful and I bought a new rio for under 10k. The process was easy and simple. I was in and out in less then 2 hours. Theuy had ample supply of cars to choose and never felt any pressure. I wa The process was easy and simple. I was in and out in less then 2 hours. Theuy had ample supply of cars to choose and never felt any pressure. I was surprised in how easy the transaction was. More
The deals are not that good as they say. I came in here and asked to see the $7,900 Kia Rio that I saw on the TV commercial and he kept saying "you dont want that" 10 times and I asked to see it any way an and asked to see the $7,900 Kia Rio that I saw on the TV commercial and he kept saying "you dont want that" 10 times and I asked to see it any way and he goes and tries to show me a '02 Mitsubishi Mirage (a car I didn't know that much about), and right off the bat I see that it came from New Orleans (Mits. dealer decal on trunk). I say "I know what's going on here, You are trying to put me into a flood damaged car that you know you can't sell",He told us to get off his lot if we didn't like his selection of "Quality" pre-owned vehicles. Now I don't call flood damaged vehicles very quality do you?? Anyway on the way out I see the kia and I get out and looked at it and it was really stripped!!! Stick,No A/C,No radio. Who the heck would want that?? More