Southwest Kia - Dallas

My mother & I arrived @ Southwest Kia around 2:45 PM on Monday, September 19, 2011. Mr. Bowie was already standing outside & I walked up to him, told him that I wanted a "NEW CAR, RED, KIA SOUL". My m on Monday, September 19, 2011. Mr. Bowie was already standing outside & I walked up to him, told him that I wanted a "NEW CAR, RED, KIA SOUL". My mom already has a Grey/Silver Kia Soul & I new what it felt like to drive one. So that was my choice. Mr. Bowie urshed my mother & me inside told me that he didn't have a RED SOUL, but that he wouldn't let me leave without being satisfied with the color Kia I wanted. Mr. Bowie proceeded to explain things to us, the financing process, collecting information, & filling out paperwork. From that point on, he was on top of it.......I hear he's call "Stan The Man"........& I have to agree. An excellent salesman & he truly worked very, very hard to make sure we were happy. I would have given Mr. Bowie a "10" for his excellent service. My mom & I didn't leave Southwest Kia until after 8PM & that's because after numerous finance companys had turned us down, Mr. Bowie worked even harder because he was trying to reach this one company & we had been there all day, we were tired so we left. He promised he would call us after reaching said finance company that evening or early in the morning. We were only maybe 3 blocks away when Mr. Bowie contacted me & said "COME BACK".....I said "R U SURE" & he said yes.......Got back there & he had found a company that would finance us........WHAT A BLESSING......I WILL refer friends/co-workers/family members to Southwest Kia & advise them to speak with Mr. Stan Bowie........Thank U again Sir........Have a Blessed Day...............Anna M. Ellison/MA Moye'-Reed More

When we pulled into the parking lot and got out of our vehicle, Mr. Frankie Salhi was there to great us with a smile. He stayed with us throughout the entire sale. He was very informative and eventhough vehicle, Mr. Frankie Salhi was there to great us with a smile. He stayed with us throughout the entire sale. He was very informative and eventhough he was pretty new at the dealership, he did not show it at all. He took to the time to make sure I was satisfied with my purchase. More

My husband and I drove in with no intention of purchasing that day. "Just looking"----Oh well. We had seen and optima at a restaurant the night before and decided to go by the dealership to see one up close. that day. "Just looking"----Oh well. We had seen and optima at a restaurant the night before and decided to go by the dealership to see one up close. However when we drove onto the lot a red something??? caught my eye. I was magically drawn to this vehicle and from out of nowhere appeared Timmy. A well dressed young man that was more than anxious to help. He showed me the optima but my mind kept going back to this larger than I thought RED sportage. Timmy was skilled at asking the right question to spark my ever growing interest in this car. He asked if I wanted to test drive the car and in my own skillful way turned to my husband and asked if HE wanted to drive it. As we drove Timmy was more than helpful in explaining the amenities and by the end of the the trip an avenue of finance had been opened and before we knew it we were in negotiations. Many possibilities were explored in the end an agreement was reached. We were taken to the service dept and met Ray who was pleasant and gave his personal number to ensure we would be taken care of in the event of service needs. The paperwork was handled professionally and we were on way home in "MY" RED KIA SPORTAGE in no time at all. In all we so happy with the experience that on the way out my husband wanted to know where the bell was so he could ring it. GREAT JOB!!! More

Lots of cars on the lot to select from. Answers all of your questions. Will help you reach a price that is acceptable and good for you. your questions. Will help you reach a price that is acceptable and good for you. More

Very nice staff. Even sales men that were not working with us came by and intruduced themselves to us. Even tho while looking at the Sorento I got stung by a bee and a bird pooped in my hair - I have a g with us came by and intruduced themselves to us. Even tho while looking at the Sorento I got stung by a bee and a bird pooped in my hair - I have a good sense of humor... I purchased the Sorento...I would highly recommend this dealership to my friends.Staff was willing to work with us and to make sure we got what we were looking for. I left the a very happy customer. Frankie even went over all the features of my car with me before my husband and I left in it and connected my bluetooth up and showed me how it works.. Great feature ezpecially since I travel. Used it on the way home and love it... More

Staff very easy to get us to a close as our budget as possible. Frankie went above and beyond our expectation to get us in the car we wanted and catered our other needs as well. (Fast process, picked u possible. Frankie went above and beyond our expectation to get us in the car we wanted and catered our other needs as well. (Fast process, picked up a happy meal for our hungry 3 year old, and got us in the price range we were looing for) He also sat with me and helped me set up my bluetooth, radio stations, and how to work different features in the car. He made the entire process easy, effortless, and worth coming back again! More

Stan was very caring and helpful with finding the perfect car to suit my needs. It was clear that he really cared about my needs. He was very personable and made the experience both enlightening and funny. car to suit my needs. It was clear that he really cared about my needs. He was very personable and made the experience both enlightening and funny. Joel was also very very personable. He really helped to find payments that would work for us. I would recommend this place and these people to any and everyone looking for a car. More

At this kia location I Casshina Alexander received excellent customer service from my sales consultant (Timmy Wiles). Also I felt at home there and they help me get into a great car ( 2011 Kia Forte); excellent customer service from my sales consultant (Timmy Wiles). Also I felt at home there and they help me get into a great car ( 2011 Kia Forte); I give this car a 10 in it's performance and I will gladly refer other people to this car dealership. More

I was not aware that cars didn't come with a spare and jack. I don't feel comfortable as a single woman out on the road, but I quess this is the future for all cars. Thank you to Frankie and Alvin for mak jack. I don't feel comfortable as a single woman out on the road, but I quess this is the future for all cars. Thank you to Frankie and Alvin for making my buying experience very fun and stress free! Thank you all, I love my new Kia Soul! Susan Sloan More

Our experience with Southwest Kia was excellent from the moment we arrived. We were greated very quickly by a friendly and knowledgable salesman, Fernando. He was able to get us in the car we were intereste moment we arrived. We were greated very quickly by a friendly and knowledgable salesman, Fernando. He was able to get us in the car we were interested in for a test drive right away. We were pleased that there were a number of cars to compare so that we could make the best choice. Fernando had another customer appointment during our visit, so he was able to connect us with Frankie. This transition was seemless and did not seem to delay our process at all. The entire staff that we encountered during the purchase of our new Optima was extremely friendly. They even played with our 11 month old daughter! We have never had a better experience buying a vehicle and plan to send our friends and family to Southwest Kia for their next car purchase! More