Southwest Kia - Dallas

The Kia Sorrento is a great value for the price. The salesmen was effecient. The dealership was top notch in handling customers. I would recommend this dealership and vehicle. salesmen was effecient. The dealership was top notch in handling customers. I would recommend this dealership and vehicle. More

I am very pleased with my purchase of the Sorento. Price was absolutely reasonable. Customer service was excellent.My sales consultant Frankie was extremely knowledgeable and work with me every step of the was absolutely reasonable. Customer service was excellent.My sales consultant Frankie was extremely knowledgeable and work with me every step of the way.I do believe I made the right choice.I would definitely recommend Southwest Kia to anyone looking for a new car. More

The employees were very friendly and helpful all the way through the buying process. This was the first time I had been to a Kia dealership. Frankie told me all about the Kia Soul and we test drove one. He through the buying process. This was the first time I had been to a Kia dealership. Frankie told me all about the Kia Soul and we test drove one. He was patient when I had to keep calling my husband about the car since he was out of town for work.I was only there for a couple of hours and I drove home with a new Kia Soul. More

Our salesperson, James, young guy, was outstanding and very helpful in our car purchase. I would recommend him to anyone as he was enthusiastic about the sale and not once did I have to get information f very helpful in our car purchase. I would recommend him to anyone as he was enthusiastic about the sale and not once did I have to get information from him because he was providing all of the info up front, which is a refreshing change. Most sales people we talked to at other dealerships were not very helpful and almost seemed like I was trying to "sell" them to "sell" ME a car. Awesome Job James! More

I drove up to the dealership and soon as I exited my vehicle, I was immediatly approached by the salesman. (Stan Bowie). He assured my every need and want in what I was interested in a new vehicle. I wa vehicle, I was immediatly approached by the salesman. (Stan Bowie). He assured my every need and want in what I was interested in a new vehicle. I was treated with great respect from the front office all the way through sales, service center, detailing, and finances. I love my new KIA. I have told everyone I know about the great service and price I recieved. Thanks sooooo much, Sharon Fletcher More

We had a great experience at Southwest KIA.Our salesman Stan was fantastic during the entire process.He was very heplful with all of our questions and concerns.He got us answers.That was a main key in help Stan was fantastic during the entire process.He was very heplful with all of our questions and concerns.He got us answers.That was a main key in helping us to decide to purchase two new KIA's.Great staff all around.We have and will recomend to all friends and family our experience at Southwest.D.Parker More

This was a 2 night experience and at the end of the first night I was a little upset with the finance person by the tone of comment that was made at the end of the night. I had indicated that the deal was co night I was a little upset with the finance person by the tone of comment that was made at the end of the night. I had indicated that the deal was contingent on being able to get 2 cars one for me the other for my partner, one was looking okay but the other was not, and he said "then it's no deal" which was okay but it was the tone in which it was said that was upsetting. But by night two they were able to work things out and the tone changed considerably, so over all I am very pleased. More

Outstanding customer service, had exactly what we wanted, we were at ease the moment we pulled in the parking lot..closed our deal promptly . would reccommend this dealer to all and give 10 stars to our sale we were at ease the moment we pulled in the parking lot..closed our deal promptly . would reccommend this dealer to all and give 10 stars to our sales man . thank you to all who served us. The Deans More

First of all let me say I love love love my new 2012 Kia Sportage!!! SW Kia did a great job to get me the car I wanted at the price I wanted. I met with Frankie, we drove the car and then we started talki Sportage!!! SW Kia did a great job to get me the car I wanted at the price I wanted. I met with Frankie, we drove the car and then we started talking about price Frankie was so awesome! He spent TWO days working with me and management to get my fully loaded; AWD; Turbo Sportgage at the price I wanted. He never gave up and making sure I was going to get this car and be happy about the price and process when I was done. After I bought the car almost EVERYONE came out to look at it, admire it and celebrate with me! Frankie took the time to set up my blue tooth and show me as many "perks" as possible about the car. Frankie called me the next day to make sure I was still happy and had to make sure I did not have any questions. The Sales Manger Amire; was the one that worked closely with Frankie to help me get the price and car I wanted as well. Thank you so much! I will tell everyone to go see Frankie at SW Kia! Laura Abel I love love love my new car! More

I went in to the dealership with a specific price range that would be within my budget. I told Frankie what I could afford. He gave me a price quote within my budget, I signed the initial paperwork and the that would be within my budget. I told Frankie what I could afford. He gave me a price quote within my budget, I signed the initial paperwork and then Frankie told me that the price he quoted me was every two weeks which meant that the monthly payments would be double my original budged amount. I told Frankie that I thought that was very underhanded and that I could not afford a payment that high. He persisted telling me how hard he worked to get me approved and that I could refinance the loan in 3-6 months and bring the payments down. I felt pressured and continued with the sale knowing I wouldn't be able to make the payments. I know I was the one who made the final decision and that whatever happens I am totally at fault, but I feel that your sales people should be trained to LISTEN to the customers and be helpful to them rather than hurt them. It makes a bad impression. The rest of the car buying experience was great. It was done in a timely fashion, I was helped with insurance coverage and was well taken care of. If I had found something in my price range it would have been a perfect experience. More