Southwest Kia - Dallas

Been looking on the internet for a Kia Optima and comparing price and equipment. This dealership had what we were looking for at a great price. Drove 4 hours to see this car and it was everything I h comparing price and equipment. This dealership had what we were looking for at a great price. Drove 4 hours to see this car and it was everything I had wanted. They worked with us to get the price where we wanted it and I know I received a great deal. But what they did to help my daughter and son-in-law get a brand new car without making them feel be-little, will earn them a star in heaven. It's hard getting something new when there is only one income and 2 babies to support, but with Stan and the financial team, there were able to do it. With the way things are in this world it is nice to find good honest hardworking people that cares about others. More

She was very imformative and helpful in selecting the car of my choice I'm very pleased to do business with Ms.April I will make sure I refer more customers. of my choice I'm very pleased to do business with Ms.April I will make sure I refer more customers. More

My experience with Southwest KIA @ Hampton was great. I was greeted before I entered the store by a product specialist named April Waggoner. She was very friendly, helpful, and informative when it came to was greeted before I entered the store by a product specialist named April Waggoner. She was very friendly, helpful, and informative when it came to helping me find the right car that suited my needs. Engaging in financial issues, April was able to converse with her team (multiple times) to further discuss affordable payments that would accommodate myself financially. Then, when it came to purchasing the car and its process, Richard T. was very thorough and prompt with the paper work. He was very friendly and sincere as well. Overall, I would definitely recommend this particular Southwest KIA to others. The staff was amazing! Make sure to ask for April Waggoner. More

I was very please with my vehicle selection and with the customer service I received. Previous to my visit to Southwest Kia, I emailed another dealership and did not get a reply to that email. April Waggon customer service I received. Previous to my visit to Southwest Kia, I emailed another dealership and did not get a reply to that email. April Waggoner was a pleasure to work with. No pressure at all. I felt like I was dealing with a friend. That made the buying decision a lot easier. I would rate April a 10 (but your scoring only goes to 5) and would without a doubt refer others to her if they were in search of a new Kia. She took me to the service center and introduced me to one of the service technicians. That was awesome. This dealership is very friendly and amazingly clean. When you walk in, you can’t help but to notice how spotless it is. I purchased my car in December and the experience was a great end to one year and beginning to another. My overall rating of Southwest Kia would be 4.8. I gave the price a 4 only because I was shocked at how much the prices have changed from when I purchased my last car 8 years ago. More

We started this journey over the phone and my wife and I were very pleased with the professionalism and courtesy that was provided. James went above and beyond what an average salesperson would do to get were very pleased with the professionalism and courtesy that was provided. James went above and beyond what an average salesperson would do to get us in our new Kia. I am absolutely proud to be driving around in this new car, and to be able to do that and get it for what we thought we should have to pay is outstanding! In a two week span my wife and I dealt with 13 dealerships and sales personnel and Southwest Kia @ Hampton with James were by far the best. The service was truly among the best! I will only recommend a Kia and I will only recommend they buy it from Southwest @ Hampton; be sure to ask for James. Thank you! More

Frankie and the guys at SW Kia were great. They worked with me on my car situation and gave me a deal I could work into my budget. Will definitely recommend them to anyone asking about new cars. Thanks, with me on my car situation and gave me a deal I could work into my budget. Will definitely recommend them to anyone asking about new cars. Thanks, Frankie! More

I have to say working with Danny & Cecil was a real pleasure. The experience I had at the dealership was like none other I have had buying a new car. Danny was friendly, knew his prroduct and asked m pleasure. The experience I had at the dealership was like none other I have had buying a new car. Danny was friendly, knew his prroduct and asked me the right questions regarding what I wanted in a vehiicle. THe process was painless and quick. Danny & Cecil worked with me to get the price I was looking for. Within an hour after arriving at the dealership I bought the car I wanted. The finance process took 20 minutes and I was on my way home with a new Optima. I have never had that happen at a dealership. I highly recommend anyone looking for a new Kia to see Danny Sparks. More

The first salesman was wasting my time. He didn't do what he was supposed to do. However, that's when James Little became involved. He said he couldn't follow what Stan had done because it wasn't clear. He s he was supposed to do. However, that's when James Little became involved. He said he couldn't follow what Stan had done because it wasn't clear. He said he was going to start over and he re-introduced himself to us. Then he got our information again and then asked what car I wanted. The previous salesman said one thing but that wasn't the case. I told James I wanted a black car with an automatic transmission. James went way back to the back of the lot where the new deliveries were made and found me what I wanted. So we drove away from the lot with a 2012 Kia Forte at a price we could afford and terms we could live with. James was so attentive to our requesta and AWARE OF OUR LIMITATIONS AND ISSUES. My cousin who was with me commented that James was the first salesman he didn't have to curse out. Thank you James Little for a job well done. More

We were looking for a used vehicle but we had plenty of doubt due to already having a brand new camero and credit cards listed under under my name and my husband not having any credit at all. Frankie was doubt due to already having a brand new camero and credit cards listed under under my name and my husband not having any credit at all. Frankie was able to give us a budget that was more than we were expecting and help my husband's credit as well. More

Had originally gone to Central Kia because it is closer to my house. I had a horrible experience there and it almost made me change my mind about buying a Kia at all. But, I decided to go and check out Sou to my house. I had a horrible experience there and it almost made me change my mind about buying a Kia at all. But, I decided to go and check out Southwest Kia. Danny greeted us in the parking lot and handled us the rest of the day. He was knowledgeable, friendly and very helpful in getting us the rate and monthly payment that we wanted I would highly recommend Danny to all my friends. More