Southwest Kia - Dallas

When I go to KIA, I usually get good service but the last visit prompted me to do this survey. Josh Lozier made sure my car was seviced in a timely manner and he was professional. He checked other things tha visit prompted me to do this survey. Josh Lozier made sure my car was seviced in a timely manner and he was professional. He checked other things that I would never have thought of and I really appreciated that. More

My visit for service 15,000 mile check-up and oil change was great, went in an checked my email, on the new computers for customers, great idea! Josh Lozer was nice, kept me informed of what was going on, was great, went in an checked my email, on the new computers for customers, great idea! Josh Lozer was nice, kept me informed of what was going on, ask my opinion on several points. My overall visit was a successful trip to service, which I usually dred, now it is fun and goes quickly, with the new customer service area and the computers, it makes it restful and fun on the internet. More

Mr. Lozier is a great people person & he always lets you know whats going on with your car step by step & he was real curtsy to us thanks.A you know whats going on with your car step by step & he was real curtsy to us thanks.A More

Excellent experience. Superb salesman, by far the best that I have ever worked with. Danny Sparks attention to keeping me comfortable and helping me to have a good experience is above and beyond the norma that I have ever worked with. Danny Sparks attention to keeping me comfortable and helping me to have a good experience is above and beyond the normal that I have experienced with other sales agents. ........Overall this was a pleasant car buying experience...........which has been so much worse in other experiences. I also give the dealership high marks. No hassle and got the job done. More

Place was a total joke and running a scam to sell cars. We drove over an hour and all they did was jerk us around. They lied about the specials they were running that were posted in large print on their w We drove over an hour and all they did was jerk us around. They lied about the specials they were running that were posted in large print on their website. They lied about the customer loyalty program. They didn't give us a 120% of black book like they claimed they would. We went somewhere else and bought a honda that gave us way more for our trade-in than this place offered. I can't say it enough, this place is terrible, terrible, terrible. I would NEVER recommend this place to anyone and will continue to hang the lip on them to everyone I know or run into. I will make sure that I stress to people to NEVER shop here. This place SUCKS! More

I could not have chosen a better salesperson than Lesley Ercanbrack!Even though she has only been at Southwest Kia for about three months, she proved to be friendly, professional,informative, patient, deter Ercanbrack!Even though she has only been at Southwest Kia for about three months, she proved to be friendly, professional,informative, patient, determined, and comical. She listened to my needs and I left the dealership knowing I got just want I wanted. I am also thankful to Terry in the finance department. My paperwork was complete, but Terry belived he could get me a lower interest rate with another finance company. My payments went from $451 to $402 because Terry went above his duty on my behalf. The staff at Southwest Kia were as sweet as the pie they gave to me to take home!!!!!!!!!!!! More

Car shopping is always an experience that can be a challenging one.I should know as I have had over 10 cars in my lifetime. Yes, I am an older gal. No matter how "armed" one feels, there are always su challenging one.I should know as I have had over 10 cars in my lifetime. Yes, I am an older gal. No matter how "armed" one feels, there are always surprises. The surprise was very pleasant. I had already visited another Kia dealer and spent not one visit but three. Fortunately I decided to go on down the road. When James introduce himself, I gave him exactly what I wanted down to the color, price, and my trade in allowance. Frankie came over and told me he would do it. Now, I don't want you to think they gave it to me exactly but they came very close....close enough that they brought tears to my eyes. Afterward, I waited for the paperwork to be completed and while waiting, I visited with other shoppers to share in my joy. Everyone should give them a try....just an opportunity to maybe turn your car shopping experience ito a bragging moment, not one of dread. Happy crusin! More

From the second we walked in April greeted us with such great and genuine enthusiasm. We went just to browse the inventory and April seemed so knowledgeable on all the features and specifications. We fel great and genuine enthusiasm. We went just to browse the inventory and April seemed so knowledgeable on all the features and specifications. We felt comfortable enough for a test-drive. The car drove amazing. We had to have it. April patiently walked us through the approval process and into our new car. She is amazing. We are sending more friends and family to her asap.!!!!! More