Southwest Kia - Dallas

Excellent Customer Service I would like to give a "Huge Shout Out" to the team at Southwest Kia, it was hassle free, professional and everything they said they would do it was d I would like to give a "Huge Shout Out" to the team at Southwest Kia, it was hassle free, professional and everything they said they would do it was done!! I love my 2015 Optima, beautiful!!! SPECIAL THANKS to Mr. Fernando Silva - Mr. Giovanna Santos - Mr. Jose Ramos and the rest of team that played such an important part of this excellent transaction. M. Thompson More

$10,000 mistake I decided on a Kia Forte 2015 in May, I starting to dislike this car two days of driving it. I attempted to return it after 2days and the salesperson I decided on a Kia Forte 2015 in May, I starting to dislike this car two days of driving it. I attempted to return it after 2days and the salesperson told wasn't 5days return policy. I thought that it was one according to the Internet sale person.Continue to dislike the Kia Forte very much , I attempted to trade it in for an another Kia for a few months later, the dealership told me that it will take $4000 to get out of the Kia Forte to purchase an another Kia. After 6 months, I again tried to get rid of it for 2015 Toyota Camry. The Camry has $6000 rebate. This was not enough to cover the depreciation of the Kia Forte. I needed another $4000 plus $6000 to just even on the value of the KIA FORTE. Please never buy a Kia from Southwestern Kia of Dallas. I won't never buy a Kia again. More

Great Team Recently purchased a new Yukon Denali from southwest Kia. Cortland was very good with making the deal go. He told me he would work hard to get me in t Recently purchased a new Yukon Denali from southwest Kia. Cortland was very good with making the deal go. He told me he would work hard to get me in the suv and he delivered on that promise. I would suggest that if you are looking for a new ride make contact with southwest kia More

Courtland Mobley-A wonderful Sales Consultant I purchased my very first Kia on September 25, 2015; and it was truly a wonderful experience because of my hardworking sales consultant Courland Moble I purchased my very first Kia on September 25, 2015; and it was truly a wonderful experience because of my hardworking sales consultant Courland Mobley. During my test drive on September 24th it became apparent very quickly that I was in great hands. Courland knew my new Kia Optima Hybrid inside and out; and was very easy to talk to and ask questions of. It was a great experience finding out new things about the vehicle and receiving acknowledgement from Courtland regarding some the items I had researched on line regarding the Optima and Kia Motors in general. I would highly recommend a Kia Motors product purchased from Southwest Kia. If you do decide to stop by ask for Courtland! More

Great customer service we felt very special. We had great service at South West Kia, we love our 2016 Sorento . Thank you Madison and Salvador and others that were involved in transaction. We had great service at South West Kia, we love our 2016 Sorento . Thank you Madison and Salvador and others that were involved in transaction. More

Excellent overall service I have bought 2 cars from Southwest Kia over the past 2 years. Both times, they have treated me great. I dealt with Everett, Carl, and Philip. Yes I have bought 2 cars from Southwest Kia over the past 2 years. Both times, they have treated me great. I dealt with Everett, Carl, and Philip. Yes the staff will try to get you to buy as a close to the MSRP along with all the extra stuff as they can, after all that is their job. But they were not pushy about it, they explained things well and when I needed a quick comparison, they went back and covered the details I needed to do a quick comparison, They were patient. I wanted a Kia Optima, but left with a Forte. A few weeks later, I get invited by Cecil to do a car care service meeting with the service staff. Even though I had taken my previous car for it's regular maintenance to their dealership, Chris gave me his spill about what they try to do and what their goal is, and that is customer service after the car is purchased. They do have some great maintenance service reps. More

Outstanding Experience Scott and Carl were real good people to deal with. My wife and I have a unique situation which makes it impossible for us to get away from the house Scott and Carl were real good people to deal with. My wife and I have a unique situation which makes it impossible for us to get away from the house at the same time. Since we live a bit of a drive from the dealership, they had me come in, sign papers and work the financing . Then they drove the car, along with the paperwork, to our house for my wife to sign. Can you say "over and above"? It was truly an outstanding experience. More

Wonderful Fernando Silva was such an excellent salesman. He was very patient and so helpful in helping me work within my means. And even got a car down to withi Fernando Silva was such an excellent salesman. He was very patient and so helpful in helping me work within my means. And even got a car down to within those means. More

Excellent-Stan Bowie Hello, My name is Camry Butler, and my salesman name was Stan Bowie. He was an excellent car salesman. He listened to my wants and needs, and made Hello, My name is Camry Butler, and my salesman name was Stan Bowie. He was an excellent car salesman. He listened to my wants and needs, and made sure I received what I asked for. I would recommend if anyone is looking for a car that they stop by this dealership and ask for Stan. He will make sure that you get everything you need. Stan is also very friendly and will keep you laughing during the entire process. Camry More

Great first time buyer experience!! This is a great dealership. Clarissa was helpful through the application process and Salvador was very informative. They made my first car buying expe This is a great dealership. Clarissa was helpful through the application process and Salvador was very informative. They made my first car buying experience great. More