
Southwest Kia - Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 AM
Sunday Closed
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Johnathon Smith I absolutely loved the spirit of Johnathan Smiths spirit. He made my buying experience very easy. You wont get ant pressure to buy from this guy. I absolutely loved the spirit of Johnathan Smiths spirit. He made my buying experience very easy. You wont get ant pressure to buy from this guy. More
Watch out for Finance! So I went in pretty guarded since I had worked within the auto lending world before and have seen the horror situation people desperate for a car will So I went in pretty guarded since I had worked within the auto lending world before and have seen the horror situation people desperate for a car will get into. I saw what I wanted at the perfect price. When it came down to the numbers my very nice and professional sales rep had no clue how his finance department came up with their ridiculous monthly payment. I literally sat there and did the math myself in front of him and he had no idea what to even say when he saw it actually being calculated. The paper he had in his hand showed a $150.00 increase per month with absolutely no explanation! Once he took my findings to what I am assuming is his manager, he then came back and tried to make me feel better by lowering the price that still didn't match the actual finance percentage! His finance department basically said "we just put the numbers in the computer and this is what it came up with". This is truly sad that if you are the person entrusted to do the numbers you should know the basics in math! No manager ever came out (and I'm assuming due to embarrassment) to try and go over my concerns. Knowledge is power and this keeps businesses like this from ripping you off! More
Awful My son and I purchased a 2017 Kia Soul in December. We originally went in the dealership to look at a 2017 white soul that had some miles on it and wa My son and I purchased a 2017 Kia Soul in December. We originally went in the dealership to look at a 2017 white soul that had some miles on it and was told there was no way we could get financed because the amount was only 13,500 but they could put us in this green 2017 soul. This is called the bait and switch which is illegal. We purchased the 2017 green soul as my sons first purchase of a car only to find out last week how badly we had been taken by this dealership. My son was hit in the passenger side rear so we took it to a repair shop only to find out this car had been severely hail damaged but was sold to us as new and this information was never disclosed. Again this is very illegal, but they did a great job taking advantage of a women and her teenage son. I contact the dealership and was told to bring the car in on Friday to speak with the General Manager Amer Husseini. I show up and he is off site shooting a commercial. I am told to return on Saturday morning at 9. Once again I show up and he is not present. After waiting for an hour he shows looks at the vehicle and sees all of the damage that was NEVER disclosed and tells me to go home think about what I want and to call him Monday to let him know. I try calling today and guess what? I am not able to get a hold of him. This car will never be able to be sold and not loose his rear end. I have purchased several cars and never be so taken advantage of before. Not to mention when you look up the vehicle information from the VIN number there is also no record there of the hail damage on this car. I was told by the general manager that I was correct they did not disclose that the car was hail damaged at the time of purchase. More
Addiel Great customer service, knowledgeable and friendly. Addiel is very friendly and he makes sure that you understand everything about the vehicle before Great customer service, knowledgeable and friendly. Addiel is very friendly and he makes sure that you understand everything about the vehicle before you leave, he was very helpful and got me exactly what I wanted. More
Great experience! Jordan and Constantine were both amazing! From the moment I walked in the door Jordan made sure to immediately assist me and find the car that I wante Jordan and Constantine were both amazing! From the moment I walked in the door Jordan made sure to immediately assist me and find the car that I wanted. Constantine made sure to work with me on my trade in and I feel like I got a GREAT deal! I definitely suggest you go here if you’re in the market for a new car :) More
Worst car buying experience ever! The customer service was terrible. After working with the salesman all day long over email and text, we agreed on a price and when I came into to sign The customer service was terrible. After working with the salesman all day long over email and text, we agreed on a price and when I came into to sign the paperwork they told me someone else was going to buy that car. When I explained that I had been working on a deal on this particular car they told me I needed to wait to see if the other guys was going to buy it first. I walked out! More
Customer service Customer Service was awesome, I went to 3 different places, They where friendly at all. Danielle was so great, I just can't explain it Customer Service was awesome, I went to 3 different places, They where friendly at all. Danielle was so great, I just can't explain it More
Best Experience My visit on 3/19/18 was suppose to have been a service visit on my 2012 Kia Optima for my fog lights but while I was waiting I decided to talk to a sa My visit on 3/19/18 was suppose to have been a service visit on my 2012 Kia Optima for my fog lights but while I was waiting I decided to talk to a salesperson on what my options would be if I wanted to do a trade and that experience with my salesperson Danielle Lewis was awesome she was very informative with what I needed to know and with that being said I left Southwest Kia with my new 2018 Kia Optima I feel very blessed, thanks again to Danielle. More
Awesome sauce! I went to southwest KIA in a panic because I had a lease and I was over the allotted miles. I called and got a salesman by the name of Stan. This man I went to southwest KIA in a panic because I had a lease and I was over the allotted miles. I called and got a salesman by the name of Stan. This man was absolutely amazing! He told me “I will not quit until you are out of that lease and driving off with a brand new car and it will NOT be a lease” and he didn’t!! I am sooo happy with the deal I got on my new 2018 KIA Optima SX. I love it!!! Thank you Stan Bowie😀😀 More
Awesome customer service, got exactly what I wanted!!!! My salesman Marc Sutton and staff made my experience pleasant and stress free, I will definitely reco customer service, got exactly what I wanted!!!! My salesman Marc Sutton and staff made my experience pleasant and stress free, I will definitely recommend my sales person along with the dealership to everyone I know. Thanks !! More