Southwest Kia - Dallas

Great place that made life long customers. Great customer service! Highly recommend this dealership, Noah, Jennifer and Rudy were super helpful and answered all of our questions. Made the who Great customer service! Highly recommend this dealership, Noah, Jennifer and Rudy were super helpful and answered all of our questions. Made the whole process so easy and pleasant. More

Great service My experience with Marc Sutton and Mgr Cecil Was great! I am big on professionalism and great customer service and that is what I received. Marc wa My experience with Marc Sutton and Mgr Cecil Was great! I am big on professionalism and great customer service and that is what I received. Marc was very knowledgeable and patient. I came in to work with Marc because of a review I read about him and he was just as the reviewer stated. He listened to my needs and wants and provided just what I was looking for. Thank you to both Marc and Cecil . More

Awesome experience Very Very pleased with Mr Jonathon Smith treated us extremely well. All the Kia staff was great. Jonathan got the deal done quick and exactly how we w Very Very pleased with Mr Jonathon Smith treated us extremely well. All the Kia staff was great. Jonathan got the deal done quick and exactly how we wanted it. Thank you again Jonathon Smith and Kia Team. More

I love my new Kia Sarwesh Karki is best. He was very helpful and informative. He made the car buying process very easy. I enjoyed working with him. Almost everyone I s Sarwesh Karki is best. He was very helpful and informative. He made the car buying process very easy. I enjoyed working with him. Almost everyone I spoke with was very kind, other than Madison Oser she was very rude and aggressive. I would not recommend her to anyone other than a supervisor to remind her of proper customer service. More

Fernando Silvia and southwest Kia The fourth kia we have bought and the second one from Fernando Silvia. Such a great guy. I told all my friends " if you are in the market for a car , The fourth kia we have bought and the second one from Fernando Silvia. Such a great guy. I told all my friends " if you are in the market for a car , go to Southwest Kia on LBJ freeway and ask for Fernando". Thank you for great service once again. Jackie and Gary, very satisfied customers. More

I was very pleased N thank a 1,000 time Noah was the salesman at Southwest KIA he was patience, excellence, understanding N knowledgeable of the KIA Forte he was friendly to me n my sister h Noah was the salesman at Southwest KIA he was patience, excellence, understanding N knowledgeable of the KIA Forte he was friendly to me n my sister he was all that I must go now trying to get to know my new KIA Forte Thanks again Noah More

It was awesome! Marc was very helpful. My father and I stayed in the dealership for literal hours and Marc was there with us every step of the way. He didn't try and Marc was very helpful. My father and I stayed in the dealership for literal hours and Marc was there with us every step of the way. He didn't try and pressure me into a sale, but made sure that I got exactly what I wanted. This is my second time purchasing a car from this dealership - if I ever need another Kia I will be back! More

Very pleasant experience Danielle Lewis was extremely friendly and helpful. She was very knowledgeable regarding the make and models and the amenities that went with each one. Danielle Lewis was extremely friendly and helpful. She was very knowledgeable regarding the make and models and the amenities that went with each one. She immediately put us at ease and made the whole experience a very pleasant one. I would highly recommend Danielle and Southwest Kia to anyone looking to buy a car. More

1 STAR I am contacting in regards to the terrible service I experienced with Southwest Kia in Dallas. I ended up purchasing a truck back in May with the sell I am contacting in regards to the terrible service I experienced with Southwest Kia in Dallas. I ended up purchasing a truck back in May with the sells manager for around 32k. When the truck showed up from truck world that evening it was in terrible cosmetic condition. It had wires hanging from under the carriage, exhaust pipe was damaged and the truck had some steering issues. They ended up fixing the pipe with a new tip and come to find out after them keeping my truck for over a week one of the rims was supposedly bent. After picking the truck up and driving it for a few days I realized that the truck was still pulling and was still making the steering noise that I had brought to their attention. Not to include that the gas tank entrance hole was completely not attached and falls out when you’re trying to pump gas. I was of course told that they would have the shop look at it ALL from the first time I dropped it off. It wasn't, and if it was actually looked at... there is NO way it could have been missed. I contacted them multiple times, with nothing in return. I can't seem to wrap my head around it all and am very disappointed in the service they provided. The issues with the truck are clear to me that the inspection team didn’t do an appropriate job, if one at all. I won’t be utilizing southwest kia for any future purchases and will ensure no one close to me does either. 1 star rating from a valued buyer. R/S Jonathan Bonney More