Southwest Kia - Dallas
Dallas, TX
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday Closed
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 6:00 PM
Tuesday 7:00 AM - 6:00 PM
Wednesday 7:00 AM - 6:00 PM
Thursday 7:00 AM - 6:00 PM
Friday 7:00 AM - 6:00 PM
Saturday 7:00 AM - 5:00 AM
Sunday Closed
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Bought a 2016 Kia Soul When we arrived we requested Stan to be our sales person and he was gracious enough to come into work early to assist us. With his help we were able When we arrived we requested Stan to be our sales person and he was gracious enough to come into work early to assist us. With his help we were able to find the car we wanted and at the price we could afford. This is the third car we have purchased from Southwest Kia: Dallas. Would recommend them to anyone needing a new or used vehicle. More
New car purchase I recently purchased a new Kia Sedona. The sales team did all they could to satisfy my needs. From the general manager down thru the sales managers th I recently purchased a new Kia Sedona. The sales team did all they could to satisfy my needs. From the general manager down thru the sales managers they did a wonderful job. I'm very pleased with Souhtwest Kia of Dallas and highly recommend them. THANK YOU!!! More
Very Satisfied Because my experience was very pleasing. My sales rep. was very professional and helpful. Knows his job very well and worked to help me find the bes Because my experience was very pleasing. My sales rep. was very professional and helpful. Knows his job very well and worked to help me find the best deal for a car that had evetyping that I wanted in a car. More
Gordon Penelton at Southwest Kia Dallas Rocks! The first time I met with Gordon Penelton, he worked very hard to reach a monthly payment acceptable to me based on my previous 2014 Kia, however, the The first time I met with Gordon Penelton, he worked very hard to reach a monthly payment acceptable to me based on my previous 2014 Kia, however, the finance person was offensive telling me his offer was the best I would do after I had spent 2-1/2 hours at the dealership. I left the dealership and kept in touch with Gordon. I backed off for a week and checked other Dallas area Kia dealers and decided upon a reasonable lease payment and term to go back to Southwest with. The second visit was pleasant and efficient and the finance manager (sorry I lost the card with his name) that I signed my paper work with was pleasant and realized that I had been in the banking industry 40+ years and knew a little about financing. I now have my 2018 Kia Sportage and I love it. More
great great great great! Jennifer J. a*k*a mama! was the first person that shook my hand and the last person to give me the keys to my new 2017! she was a angel the entire pro Jennifer J. a*k*a mama! was the first person that shook my hand and the last person to give me the keys to my new 2017! she was a angel the entire process I didn't feel pressure and I think she could relate to me so she was able to give me the best things that may fit my needs... I was scared of big dealerships but im happy I took a chance! one the best car buying experiences I've had since I started buying cars More
Very Poor Customer Service This is the absolute worst experience I have ever had with a dealership. I have never received such poor customer service when trying to buy a car. I This is the absolute worst experience I have ever had with a dealership. I have never received such poor customer service when trying to buy a car. I have been trying to purchase a van since Saturday, with very little response or help from the salesman who I conversed with. With good credit and attempting to put a large amount of cash down up front, I would expect a lot more than being ignored for hours and days at a time. Since I wanted to complete this deal so badly, I finally spoke with a manager (Victor) at a different location yesterday, who I thought had helped get the ball rolling. I was contacted yesterday afternoon by a different sales rep, who very briefly called to let me know he would be calling me back very soon to help me and answer any questions I had. He clarified that he would be calling me back before the day was over, as I was still TRYING to give my business to this dealership. I NEVER heard from anyone again! Bad business. Terrible customer service. I am very disappointed. More
Our sales guy was very helpful and knowledgeable As soon we pulled up we were greeted and was escorted us to our sales guy. No one was pushy or rude Very friendly place As soon we pulled up we were greeted and was escorted us to our sales guy. No one was pushy or rude Very friendly place More
Excellent Noah went the extra mile to get us into a car. Very friendly even stayed after hours to complete the sale. Got the price we wanted.. Noah went the extra mile to get us into a car. Very friendly even stayed after hours to complete the sale. Got the price we wanted.. More
Excellent service This was the second time I bought a car from this location and each time I got excellent and friendly service, y'all guys are the best This was the second time I bought a car from this location and each time I got excellent and friendly service, y'all guys are the best More
Amazed and humbled!!!! I can't say enough about this particular Kia dealership!!! The experience I had was both amazing and incredible humbling, I loved dealing with Amir(Ge I can't say enough about this particular Kia dealership!!! The experience I had was both amazing and incredible humbling, I loved dealing with Amir(General Manager), Noah(Sales Rep) and Rudy(Finance Manager)!!!! My story is super long and will not bore you with all the details but I will say that each of these individuals did all they could and even more with getting me the car (Kia Soul) I wanted for past 3 years but for one reason or another unable to until now!!! As a customer, I thought all car dealerships were the same (even other Kia dealerships, which I had been a customer from for years).... all about sell the car and getting my money... that was Not the case at Southwest Kia!!!! In fact, with the deal I received, they Lost money just to get the best deal for Me!!! That's why I felt humbled!!!! From beginning til ending, each person whom I had the pleasure of dealing with were polite, respectful, understanding, personable, friendly and Helariously funny!!!! If you're looking for a Kia Vehicle or just want to hang out on a Friday night with some cool guys.... please, please swing by Southwest KIA in Dallas and say hello to my friends....Noah/Amir/Rudy and the gang, I promise you will Not be disappointed!!!! God bless and thanks for listening!!!! More