Southwest Kia - Dallas

Great experience Stan was able to get me in and out of the dealership quickly as I had driven in from out of town. Everyone was friendly and professional. I highly rec Stan was able to get me in and out of the dealership quickly as I had driven in from out of town. Everyone was friendly and professional. I highly recommend Southwest Kia in Dallas. More

VIP TREATMENT MARK SUTTON SOLD ME MY CAR. HE INTRODUCED HIMSELF AND THE KIA FAMILY TO ME.HE WAS VERY FRIENDLY, PROFESSIONAL, KNOWLEDGEABLE, AND HAS A REAL TALENT FO MARK SUTTON SOLD ME MY CAR. HE INTRODUCED HIMSELF AND THE KIA FAMILY TO ME.HE WAS VERY FRIENDLY, PROFESSIONAL, KNOWLEDGEABLE, AND HAS A REAL TALENT FOR LISTENING TO HIS CUSTOMERS. HE IS A PERSON THAT TRULY LOVES PEOPLE AND MOST OF ALL HIS JOB..HE WAS GENUINELY DETERMINED TO FIND THE RIGHT VEHICLE FOR ME, PRICE, QUALITY, AND DURABILITY WERE THE FACTORS THAT LEAD ME TO THE SOUTHWEST KIA FAMILY, NOT DEALERDHIP. AFTER NARROWING DOWN MY CHOICES, MARK JUMPED RIGHT IN AND THE REST IS HISTORY. WHAT REALLY IMPRESSED ME ABOUT MARK, IS THAT HE CAME IN ON HIS OFF DAY TO BE SURE I WAS TAKEN CARE OF FROM THE BEGINNING TO THE END. HE MADE MY CAR BUYING EXPERIENCE AN OVER THE TOP SMOOTH RIDE. HE NAILED THIS ONE FOR ME. I WOULD ABSOLUTELY RECOMMEND HIM AND THE SOUTHWEST KIA FAMILY ?💜👍👏👊 More

GM manager and Sales Manager The GM Amer has been calling me to go over some services for over 3 weeks and still no call. BAD Service!!!!! Spoke with manager Jonathan who disconn The GM Amer has been calling me to go over some services for over 3 weeks and still no call. BAD Service!!!!! Spoke with manager Jonathan who disconnected the phone in my face and when I called back sends me to voicemail over 5 times. BAD service... More

It was fantastic Stand was wonderful! I highly recommend you get your car from Southwest Kia! You will not be disappointed! Scott was wonderful as well! He took his ti Stand was wonderful! I highly recommend you get your car from Southwest Kia! You will not be disappointed! Scott was wonderful as well! He took his time to explain everything we went over and I really appreciated that because I am a first time buyer! More

Drove 2 Hours for Nothing We found a vehicle online and discussed IN DEPTH what we would be able to pay. They insisted that we make the two hour drive to check it out and assur We found a vehicle online and discussed IN DEPTH what we would be able to pay. They insisted that we make the two hour drive to check it out and assured us that their manager wouldn’t let us down. Well, he did more than let us down. There was no negotiation at all even though we were crystal clear prior to driving 2 hours ONE WAY what we would need to make it work. The sales guy was wonderful, but the manager was unprofessional and had zero interest in “earning our business” as they assured us prior to coming. We are incredibly disappointed that we wasted our time and money to take a chance on Southwest Kia Of Rockwall. I would highly encourage buyers to steer clear of this dealership. We would love to use the names of the sales manager with whom we worked, but he never introduced himself and only yelled from his perch that we were “light years away” from making this work. More

Gifted Patience Working with Mr. Bowie he was very thorough and no time wasted on my visit. He got straight to the point and ended the deal with information to teach Working with Mr. Bowie he was very thorough and no time wasted on my visit. He got straight to the point and ended the deal with information to teach me in my new vehicle! Thank You again ! I’m cruising with new wheels and loving it !! More

Bait and Switch - Very unprofessional I worked with these folks all day - i know i have credit problems but they said they had a program credit was approved just had to drive over to meet I worked with these folks all day - i know i have credit problems but they said they had a program credit was approved just had to drive over to meet in person. Fought rush hour traffic to get there and they had no clue about the appointment or my information. Then proceeded to tell me what I told them earlier would not work. Then no one from Finance or Management deigned to speak with me. Called the location they said had been working with me to get the run around even more. So while on indefinite hold heard their advertisement that they would work to make each deal regardless of credit and down payment, so it's all a crock. For those that recommended this place, will question your recommendation in the future. More

The iexperience was a thousand Everyone was attentive from the moment I stepped in the room. The salesman listened to what I needed and found the best vehicle for me. Everyone was attentive from the moment I stepped in the room. The salesman listened to what I needed and found the best vehicle for me. More

Wonderful Service! Everyone was a pleasure to work with! I highly William and Ralph on the Used Car side. I was coming to them from Louisiana, they made sure to have the Everyone was a pleasure to work with! I highly William and Ralph on the Used Car side. I was coming to them from Louisiana, they made sure to have the car detailed and filled with gas when I got there. They also worked to get things done as quick as possible, being they knew I was traveling. More

Awesome service The entire staff at southwest kia was great. From cynthia to rapheal to William, all 3 were awesome and friendly. We showed up at 8pm and raphael d The entire staff at southwest kia was great. From cynthia to rapheal to William, all 3 were awesome and friendly. We showed up at 8pm and raphael didn't rush us into buying anything we couldn't afford and took his time in explaining the process to us. William was patient with us during the payment and document signing. He was very helpful in explaining the payments and credit part of the business deal. Thankyou both for a great experience at southwest kia. We will definitely be back for another car in the future More