
Southwest Auto Sales
Roanoke, IN
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:30 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:30 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:30 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Very helpful staff. Very enjoyable auto buying experience. Great cars at a great price. The staff will go above and beyond to make your car buying experience a smooth one experience. Great cars at a great price. The staff will go above and beyond to make your car buying experience a smooth one More
Inquired about a car on their website. Dealer got back quickly to let us know the car was available & asked when we wanted to come see it. Once we set up an appointment we then we’re notified that the veh quickly to let us know the car was available & asked when we wanted to come see it. Once we set up an appointment we then we’re notified that the vehicle had just sold but we could look at any other vehicle on the website.... we weren’t interested. Two days later the vehicle was still listed. We inquired about it again, in hopes that the deal fell through... NOPE! We were given the same exact pitch. They said it was available, asked to set up an appointment, and then told the vehicle was sold after the appointment was confirmed. Be careful! They just want to get your information & waste everyone’s time, especially Dustin! Jason was a pleasure to work with & very straight forward and honest. More
Zach and Brandon were extremely courteous and professional. Mike in the Service department is one of the kindest, humble and most knowledgeable person I have met. Still awaiting the resolution to professional. Mike in the Service department is one of the kindest, humble and most knowledgeable person I have met. Still awaiting the resolution to the work they owe me. I have referred another family friend to them. :) More
Everytime I’ve come in, I am always met with the utmost professionalism. When being told what is wrong with my car, I don’t feel like things are “dumbed down” for me to understand. Everyone from the moment professionalism. When being told what is wrong with my car, I don’t feel like things are “dumbed down” for me to understand. Everyone from the moment you walk in is friendly and highly knowledgeable in what they are doing. More
Everyone there was very nice and It was a pleasant experience....It also didn't take as long as usual, I don't think...Of course it could be me just getting older...I also like the car I bought...Than experience....It also didn't take as long as usual, I don't think...Of course it could be me just getting older...I also like the car I bought...Thanks More
Dustin was helpful but not at all pushy for us to purchase a vehicle. I found the one I wanted and the transactions went fast and easy. There was an issue after the process and Southwest Auto provide purchase a vehicle. I found the one I wanted and the transactions went fast and easy. There was an issue after the process and Southwest Auto provided excellent communication and customer service through it all! More
Zack Pelkington was great! Super helpful and made everything really easy! Our process went very smoothly and never felt pressured to buy anything we didn't want! Thank you! everything really easy! Our process went very smoothly and never felt pressured to buy anything we didn't want! Thank you! More
Zach and Brandon were highly courteous and professional. I am hoping that the work they owe me will be performed on time. I have already referred a friend to them. I am hoping that the work they owe me will be performed on time. I have already referred a friend to them. More
Very disappointing experience with Southwest. I bought a used car and in a weeks time the transmission failed. I reached out to the manager and he didn't have the decency to respond. They took about $200 o used car and in a weeks time the transmission failed. I reached out to the manager and he didn't have the decency to respond. They took about $200 off of a $1500 repair bill, and felt they were making it right. The only bright spot was Mike in the service department. Overall, my experience with them was terrible. I will discourage everyone I know from doing business with these people. More