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Southwest Auto Sales
Roanoke, IN
550 Reviews
Welcome to Southwest Auto Sales
Home of the 2 years FREE Maintenance!
Here at Southwest Auto Sales, we understand that the car buying experience isn't always easy or fun, so we go out of our way to make it a bit different! 2 years FREE maintenance includes 5 oil changes and 2 tire rotations on the vehicle purchased from Southwest Auto Sales. With friendly, knowledgeable staff, a big lot with hundreds of vehicles to choose from, a no pressure, quick easy finance office, you will wonder why you ever went anywhere else.
But wait, there's more. Striving to make a unique experience, our customer relationships don't end when you leave the lot. Over the miles that you and your new car share, your personal sales consultant is still here to answer any questions you may have, and our service technicians are available to carry out your model's routine maintenance needs.
Whether you are a first time customer or you've been part of our family for a while, we are here to make your car buying experience one that you can remember with a smile!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Hours
Sales/Showroom
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:30 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Service
Monday 9:00 AM - 7:30 PM
Tuesday 9:00 AM - 7:30 PM
Wednesday 9:00 AM - 6:30 PM
Thursday 9:00 AM - 7:30 PM
Friday 9:30 AM - 6:30 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 9:00 AM - 5:00 PM
Tuesday 9:00 AM - 5:00 PM
Wednesday 9:00 AM - 5:00 PM
Thursday 9:00 AM - 5:00 PM
Friday 9:30 AM - 5:00 PM
Saturday 9:00 AM - 5:00 PM
Sunday Closed
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Showing 550 reviews
November 04, 2024
worst dealership i had purchase a vehicle broken cars suspension damaged engine problems wont fix anything suspension damaged engine problems wont fix anything More
by jay38
Employees Worked With
Other Employees :
Serena Villanueva, Kory Servantes, Christian Flannigan
November 04, 2024
worst truck purchased suspension was very bad i had to drive slow my life was at risk i call they didnt care just say bring it in we would fix it which would take all day they do it so you wont bring it b drive slow my life was at risk i call they didnt care just say bring it in we would fix it which would take all day they do it so you wont bring it back the truck was very bad engine noise they didnt cover it because i didnt get insurance i was stuck with a broken truck making payments worst dealership i bought a truck at i have receipts they wouldnt pay the amount i pay to fix More
by jay38
Employees Worked With
Other Employees :
Serena Villanueva, Kory Servantes, Christian Flannigan
June 03, 2024
Serena Gonzalez with her team were very helpful and got me into my vehicle. No hassle and im very satisfied. Will definantly refer fiends and family. me into my vehicle. No hassle and im very satisfied. Will definantly refer fiends and family. More
by Maria garza
Employees Worked With
Serena Villanueva
May 29, 2024
Jose and the crew were very welcoming. Jose had an honest answer for all our questions and concerns. He was very detailed in the knowledge of vehicle and entire process. Jose had an honest answer for all our questions and concerns. He was very detailed in the knowledge of vehicle and entire process. More
by tffording
Employees Worked With
Other Employees :
Jose Leal, Ty Byrd, Serena Villanueva, Scott Wade
May 20, 2024
Before texting Serena from Southwest Auto Sales, I'd been putting off getting another vehicle for over a year, because I have bad credit. I had tried to get several pre-approvals through banks that I've had putting off getting another vehicle for over a year, because I have bad credit. I had tried to get several pre-approvals through banks that I've had successful auto loans with in the past, and had been denied by all of them. She told me that from the information I had submitted online, they had a couple lenders that were interested and asked If I could come to the dealership that afternoon. I said yes, but was skeptical I could get financing. We arrived at 4:00PM on Saturday. They closed at 5:30PM. We had the fortune of meeting Jose immediately after parking the car. So, unlike other Fort Wayne dealerships that I've purchased from in the past, we didn’t have to hunt down a Sale Consultant and then wait for them to get off the phone. We had Jose's complete focus from the time we got there, until the time we left around 7:30PM. With new vehicle!! All of the management and staff we encountered at Southwest Auto Sales are very friendly, knowledgeable, patient. But, most importantly they actually listen to you and aren't pushy. They also have a very large selection compared to other independent dealerships. The bottom line is: I highly recommend Southwest Auto Sales and they will be my first call the next time I'm in need of a vehicle. More
by J. Longenberger
May 16, 2024
You did amazing helping us will for sure be back . Jose ! Your guys sales team is amazing and so nice ! Thank you and God bless Kevin & Nichole Jose ! Your guys sales team is amazing and so nice ! Thank you and God bless Kevin & Nichole More
by satterthwaite1990
May 15, 2024
Jose and Serena were amazing! They got me in quick and helped me with everything I needed. Everyone from management to the sales team were very friendly and welcoming. I’d absolut They got me in quick and helped me with everything I needed. Everyone from management to the sales team were very friendly and welcoming. I’d absolutely recommend them to everyone. More
by Megan Stewart-Reed
