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Southwest Auto Sales

Roanoke, IN

Overview
Employees
Reviews
Vehicles
4.4
550 Reviews
Welcome to Southwest Auto Sales Home of the 2 years FREE Maintenance! Here at Southwest Auto Sales, we understand that the car buying experience isn't always easy or fun, so we go out of our way to make it a bit different! 2 years FREE maintenance includes 5 oil changes and 2 tire rotations on the vehicle purchased from Southwest Auto Sales. With friendly, knowledgeable staff, a big lot with hundreds of vehicles to choose from, a no pressure, quick easy finance office, you will wonder why you ever went anywhere else. But wait, there's more. Striving to make a unique experience, our customer relationships don't end when you leave the lot. Over the miles that you and your new car share, your personal sales consultant is still here to answer any questions you may have, and our service technicians are available to carry out your model's routine maintenance needs. Whether you are a first time customer or you've been part of our family for a while, we are here to make your car buying experience one that you can remember with a smile!
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7905 W County Line Rd S

Roanoke, IN

46783

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Showing 550 reviews

March 10, 2022

Great service never pushed for a sale informed me on all my decisions and created a great atmosphere for me. More

by colehayward1
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Brown
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March 04, 2022

Bought my car here, took it to get the heater looked at and they had my car in and out within 2 hours More

by beauchampemmaj
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Shop
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February 19, 2022

Had a very good experience, Dylan does any excellent job. the car was very nice and i love driving it. More

by jeiler
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
DYLAN SIMS
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February 16, 2022

They were awesome! Zack was personable with no pressure and made it a great experience. Even better service! More

by Hoaggie
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Zack Peckington!!!!!, Ryan Dreyfus
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February 04, 2022

Very nice experience , this is the third vehicle that I have purchased from them and will probably buy more from them More

by abbott.mike67
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Chilafoe
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January 25, 2022

Sunny was a great help, it was a easy and quick process to find and buy my car. More

by brooklyn.robin
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Chilafoe
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January 21, 2022

Great service but there were a few misunderstandings about paying out the door and other things. The car drove great but the windshield wiper fluid pump or tank was broken and the blower for the heat wa More

by nblack326
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Brown
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January 21, 2022

Everything was fine except the usual "let me run it by my manager" regarding negotiations. And then on the way home, over 100 miles away, the tire went flat and they couldn't help me get it repaired. Other t More

by jeblack78
Customer Service
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Sunny Chilafoe
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Jan 21, 2022 -

Southwest Auto Sales responded

In response to Mr. Blacks Issues I would like to say that when he called me I went to the Manager to make him aware of what had happen after Mr. Black left the dealership. He said he was about 60 miles away and his tire was losing air. Said he stopped twice and it was the same lose of air pressure. I explained that our service department was closed. They close at 5:pm and when this happened it was 6:40 and the store was about to close. We couldn't get to him to help him at that point so the sales manager said to have him call roadside assistance and send us a copy of the bill and we would reimburse him for the charge. I called or text him later and he said he and his father made it home safely. I again told him to send us a copy of the bill and we would take care of it. He told me the problem was the valve stems was dry rotted. I assumed at that point everything was good. He never shared any other thoughts of being this upset or I would have addressed it for him. Sunny Chilafoe

January 14, 2022

Very pleased with my car purchase and am really enjoying the free oil changes, service department is quick and efficient. More

by sgspeith46
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sunny Chilafoe
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January 10, 2022

They were extremely helpful and helped me get a car that I could afford and I love it. More

by clay_450_michelle
Customer Service
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Brandon Coratti
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