Southtowne Hyundai of Newnan

This might be one of the worst dealerships near atlanta. I have recently found out any price you see online they do not honor. Happened on two different occasions that I was present for and you probably c I have recently found out any price you see online they do not honor. Happened on two different occasions that I was present for and you probably can't see more in the comments which I have not went through. First time I went with a friend to go look at a Jeep Compass and told the salesman about the keep and the price and he immediately without checking said the Jeep wasn't that price and he didn't know anything about an internet price. He also tried to ride with that price to very end... ha funny, in the end someone changed it last minute when they figured my friend wasn't going for it. Second occasion, my parents sent to emails about a Genesis truck, they got no response back the following day, so they called the salesman said they had the truck and through out a price, of course it's not the price they have online. I can't make this up. After further discussion the Salesman said they could honor the price, so the next day (which is today August 1st) just in case someone reading wants to verify, he calls and ask is the truck still there, they said yes and him and his wife)both in their 70's hop in a car from Alabama and drive NEWNAN, GA to look and most likely purchase the vehicle. When they get there they say the truck isn't there anymore, it's in the shop, it was a LEMON, so they bought the car back??? So in less than 48 hrs the car has changed prices twice, then hid itself in the shop which it was deemed a LEMON😂! So two 70 year old drive from ALABAMA JUST FOR A CAR LISTED THAT WAS NO GOOD FROM THE BEGINNING BUT NO ONE WANTED TO SAY A THING UNTIL THEY GOT THERE. Actually it's still on the website RIGHT NOW, so go check it out! So this is telling me every or any car listed on this website could be a LEMON and they still will post it. Who take out the time to make a listing, take pics, write a description FOR A LEMON. Well I guess this dealership does. If they didn't wanna see the truck for that price they should have said so before the drive was taken by an elderly couple! Not to mention this is the second time they have completely changed the price from what's listed online. If times are that bad we might need to make career changes! But there a better reputable dealerships that honor their price like Jim Ellis or Ed Voyles, all Hyundai dealerships near ATLANTA! And I don't want to hear them coming behind me after my review saying you sorry, yea you are sorry, that's the only I have witness in the two times dealing with this dealership. And no I won't email so you all can make thing RIGHT! You had your chance while and elderly couple was sitting the dealership waiting for u to find the car, or even in their 2 hr drive just to get to your dealership. So save the speak after my comment, can't even tell you all to do better because that's y'all game y'all run on customers. Hey but you can take my advice or check it out for yaself, maybe this will make start to HONOR PRICES and do business the right way. More

Only leaving 5 stars for the sales person and sales manager Would only leave one for the GM- Bram Andrew Minix was seriously fantastic. Too bad his General manager Bram blew the deal by being co manager Would only leave one for the GM- Bram Andrew Minix was seriously fantastic. Too bad his General manager Bram blew the deal by being condescending and trying to take back a discount that HE made a mistake on because he decided listening to his customer wasn’t important. I was there for FIVE hours and Bram never even pulled my credit (even though it had been filled out for three hours) If it wasn’t for Andrew and the sales manager Cory being so professional the entire time I was there and listening to exactly what I wanted. I would have left. Gram didn’t even have enough respect to introduce himself or listen to why I was there. Before I even told him my name he said “you know you’re not leaving with a palisade today right” I responded with “yes, I know how long the process takes. But I have been working with Andrew and wanted to take a look at an upgraded palisade in person”. His response “ok, so then why are you here?” What?! I am 33 years old, have purchased SEVERAL vehicles and have been in the automotive business so I know how everything in the automotive business works. I started SEVERAL times that my current vehicle is a lease. He accidentally offered me the GA tax discount and then when we were trying to finalize the deal thought that I wouldn’t notice an almost 2000 difference on a 10000 cheaper car! When I pointed it out, he admitted his mistake but said he wouldn’t take it off. I told him offering a discount, and then taking it away because they made a mistake isn’t something I should have to pay for. I really hope Bram doesn’t ruin this place for the fantastic sales team that he obviously doesn’t care if they make money. Bram not only wasted my time, but the ENTIRE sales team that worked with me. I will go to a dealership that follows basic proto call and at least knows how to pull a credit report. If you’re a female, don’t talk to Gram. He clearly has never ran a dealership and doesn’t know how to treat woman with respect. I know Andrew and Cory will do fantastic, so any deals that aren’t happening..are simply from their general managers stupid mistakes and lack of listening. May I suggest a different Gm? More

DO NOT BUY CAR HERE! ! I have been dealing with a nightmare due to the car that they sold me. I purchased a 2019 Hyundai Genesis with 7,000 miles around November of 2022. ! I have been dealing with a nightmare due to the car that they sold me. I purchased a 2019 Hyundai Genesis with 7,000 miles around November of 2022. Within the first week of owing the vehicle I noticed water leaking inside the cabin. They took it in multiple times and nothing. They tried trading it back without the taxes paid and the positive equity on my trade in. It was finally deemed a lemon and still to this day am stuck in the buyback process (7-17-23) Lavelle was my sales representative. TAKE YOUR MONEY ELSEWHERE More

This company is extremely unsatisfactory. Ever since I purchased the Palisade, I have been encountering a multitude of problems. The company was dishonest with me right from the start, so I w Ever since I purchased the Palisade, I have been encountering a multitude of problems. The company was dishonest with me right from the start, so I wouldn't recommend trusting their 3-year maintenance package. Moreover, their service department is highly inadequate. I was stranded for hours on the side of 285 due to a flat tire as they neglected to return my lugnut key back in the car. Their warranties are not reliable, and once the purchase is made, they fail to value their customers. The managers and owner refuse to call me back to address the lies and concerns, but have another slimy sales person call me to buy my car back while I was waiting for an oil change. Slimy sales people - dishonest company - lies all around More

If you come here ask for Tom he’s an amazing person even though the car I wanted was sold when I got there, my interaction with him was the best service I’ve had at a dealership he didn’t try to up sale me though the car I wanted was sold when I got there, my interaction with him was the best service I’ve had at a dealership he didn’t try to up sale me he kept everything 100 he’s just an all around great salesman More

Bought extended bumper to bumper 100k warranty. Show 2 videos of an issue with car. Computer not showing codes. Mechanic states ..what am I supposed to do replace all 500 sensors. Service ma Show 2 videos of an issue with car. Computer not showing codes. Mechanic states ..what am I supposed to do replace all 500 sensors. Service manager states leave car for undetermined period of time, no loaner and would be charged diagnostic fees until they could locate the issue. States if they had a loaner it would go to one of the cars that has been there for over 100 days. This is my 4th new car bought from this dealer and it will be my last! More

Service department does a terrible job. Very unprofessional. Can't even put an oil cap on without losing it after doing an oil change. Very unprofessional. Can't even put an oil cap on without losing it after doing an oil change. More

Terrible, dishonest people. Will lie to you multiple times on the phone just to get you to drive to Newnan. Horrible. times on the phone just to get you to drive to Newnan. Horrible. More

What does it take to get some help from the Hyundai customer service team? I filed a ticket on November 10 for my inoperative BlueLink and was told the issue would be resolved in 3-5 business days. Wel customer service team? I filed a ticket on November 10 for my inoperative BlueLink and was told the issue would be resolved in 3-5 business days. Well, I called on day 5, 7, and 9 and I HAVE STILL NOT received any help. Its infuriating that your CS and engineering teams can continue to ignore a customer who just spent this money on a car. What will it take to get someone to fix this or least give me a call? Initially I was pleased with my Santa Fe Limited edition but when I picked up the vehicle after purchasing it I was greeted with 27 miles to empty on the gas tank and no second key. I was told the key was in the mail but that was three weeks ago and still nothing on the front. I'm hoping these issues don't happen to someone else but its definitely not too late to earn my trust back. Find the key and fix the BlueLink and I will be a happy customer. More

They were very friendly and helpful when we came in to look for my son a truck. They gave us several options until we found one that fit our needs and felt was a great, safe option. look for my son a truck. They gave us several options until we found one that fit our needs and felt was a great, safe option. More