Southtowne Hyundai of Newnan

If you buy a car here, do not expect service unless you schedule oil change, tire rotation, etc a month out. Terrible service after the sale... schedule oil change, tire rotation, etc a month out. Terrible service after the sale... More

We had a great experience purchasing our new Tucson from Brett Coburn. Brett and managers were very professional. We had no high pressure and very good to deal with. I highly recommend Brett and dealership. Brett Coburn. Brett and managers were very professional. We had no high pressure and very good to deal with. I highly recommend Brett and dealership. More

Worked with Bret Coburn, He is very helpful and straight forward. I told him what we were looking for and $$ we wanted to spend. He found that vehicle on the lot, from start to finish in 3 hours, looking at forward. I told him what we were looking for and $$ we wanted to spend. He found that vehicle on the lot, from start to finish in 3 hours, looking at the Kona, test drive and out of finance. More

My worst encounter with a car dealership: Southtown Hyundai in Newnan. Stay away! Incompetent service department. First visit for a cracked windshield resulted in ripped fabric and a scratched screen; Hyundai in Newnan. Stay away! Incompetent service department. First visit for a cracked windshield resulted in ripped fabric and a scratched screen; they apologized and fixed it. Second visit for an oil change led to a massive oil spill on my driveway due to a forgotten cap. They towed it back, redid the oil change, but engine cleaning chemicals damaged my front bumper. Shockingly, they initially blamed me, only admitting fault after presenting evidence. They refuse responsibility, shifting blame onto customers for their own mistakes. Stay cautious! More

My worst encounter with a car dealership: Southtown Hyundai in Newnan. Stay away! Incompetent service department. First visit for a cracked windshield resulted in ripped fabric and a scratched screen; Hyundai in Newnan. Stay away! Incompetent service department. First visit for a cracked windshield resulted in ripped fabric and a scratched screen; they apologized and fixed it. Second visit for an oil change led to a massive oil spill due to a forgotten cap. They towed it back, redid the oil change, but engine cleaning chemicals damaged my front bumper. Shockingly, they initially blamed me, only admitting fault after presenting evidence. They refuse responsibility, shifting blame onto customers for their own mistakes. Stay cautious! [ More

Negotiable, quick correspondence. Friendly service and quick to ensure I'm completely happy with the deal. Friendly service and quick to ensure I'm completely happy with the deal. More

Poor customer svc. Went in for oil change, Front end alignment (car pulling slightly to the rt.) and rotation. These ppl clearly did not use gloves all the dirt for the Went in for oil change, Front end alignment (car pulling slightly to the rt.) and rotation. These ppl clearly did not use gloves all the dirt for the tire change was on my steering wheel, gear shift and door handle. I told the svc lady about it, Her exact words "Oh you didn't get the detail package" She then tried to wipe it off with her hand. I told the idiot to stop. WTH!!! Also the front end clearly was not done...only the rotation the slight pull I had to the right is now the exact pull I have to the left. Definitely will not return or purchase from them again. Back to Stone Crest Hyundai where they have Great customer svc, More

The worst experience I have ever had with a car dealership. They said my 2016 tucson had a blown engine($14,000 to repair) and then very much wanted me to trade in and buy another car. After asking dealership. They said my 2016 tucson had a blown engine($14,000 to repair) and then very much wanted me to trade in and buy another car. After asking for the diagnostic repirt of blown engine all they would offer me was a copy of my receipt. After not finding a suitable car to buy I took my tucson elsewhere and then found out it was a cylinder issue, only $4000 to repair. My guess is either they were trying to scam me in trade and make a sale, or their service department is incompetent. If you want a manager to assist in customer service, then you just get a lecture on how you don't understand anything about cars! If you want to be treated arrogantly and rudely then this is the place to go!! More

Last time I will step foot in a dealership and purchase a Hyundai for that matter. This place is extremely shady!! I came here with my 19-month-old and 7-month pregnant wife for a family car only to be overc Hyundai for that matter. This place is extremely shady!! I came here with my 19-month-old and 7-month pregnant wife for a family car only to be overcharged and sold a damaged car that was not disclosed. Stay far away from this establishment!!! They do not care if you are a veteran, have a family, or about your budget. They're only friendly in the opening deal process and it quickly goes downhill from there. I should have walked away and stayed away. I initially inquired about a car online and was aware of the outsourcing finance fee which is itself a red flag I printed the internet price and looked over the car history only to find out the car was lemon after driving an hour to see it and was told I would have to finance with them to even be considered approval. After telling them I wasn't interested the salesperson proceeded to pull up a new car with a 36,000 sale price and an additional 5,000 mark adjustment not including title, tag, tax, doc, and finance fees. I of course told him No and that I was not interested. After looking around we found a decent used vehicle that has been sitting on the lot for over 3 months with the battery dead and had to move another car just to get to it. After test-driving the car and reviewing the auto checks we were interested in making a deal which is where things started going downhill since I would not agree to finance them for I was already pre-approved with my bank. I told them I was looking for a reasonable out-the-door price and they fought tooth and nail to get me to finance with them and promised my interest would be lower and was the only way I could reach the out-the-door price I was asking. After some time going back and forth, we ended up leaving the dealership to get lunch and they called me back shortly with the out-the-door number I requested. Only to find out a day later because I was so exhausted because we were there from 11 am to 7:30 pm that they still charged me over the OTD price by an additional $4500!!! Disgusting and I don't know how these people sleep at night. The tax collectors of Jesus' time. May God have mercy. So please people stay away and do your research. I got hooked and baited and honestly believed I was getting the "good deal" I was told. Unfortunately, I made a mistake. Additionally, the salesperson claimed to have detailed the car, but it still had dirt and scuffs that I ended up paying for myself to clean at a local car wash. The sales also failed to mention all the dings all around the car that were not visible because of how bright and hot it was that day. Only to notice it the next day in natural lighting under shade. It looks like it suffered severe hailstorm damage and just received patchwork. I have tried several times to reach the sales manager, and finance manager, all of which are ignoring my calls and voicemail. Only after threatening to file a complaint to the BBB did the GSM reach out to me but has only put me off with empty promises to repair the vehicle. These people are proud to scam you out of hard-earned money and xxxx on veterans. More

Last time I will step foot in a dealership and purchase a Hyundai for that matter. This place is extremely shady!! I came here with my 19-month-old and 7-month pregnant wife for a family car only to be overc Hyundai for that matter. This place is extremely shady!! I came here with my 19-month-old and 7-month pregnant wife for a family car only to be overcharged and sold a damaged car that was not disclosed. Stay far away from this establishment!!! They do not care if you are a veteran, have a family, or about your budget. They're only friendly in the opening deal process and it quickly goes downhill from there. I should have walked away and stayed away. I initially inquired about a car online and was aware of the outsourcing finance fee which is itself a red flag and I printed the internet price and looked over the car history only to find out the car was lemon after driving an hour to see it and was told I would have to finance with them to even be considered approval. After telling them I wasn't interested the salesperson proceeded to pull up a new car with a 36,000 sale price and an additional 5,000 mark adjustment not including title, tag, tax, doc, and finance fees. I of course told him No and that I was not interested. After looking around we found a decent used vehicle that has been sitting on the lot for over 3 months with the battery dead and had to move another car just to get to it. After test-driving the car and reviewing the auto checks we were interested in making a deal which is where things started going downhill since I would not agree to finance them for I was already pre-approved with my bank. I told them I was looking for a reasonable out-the-door price and they fought tooth and nail to get me to finance with them and promised my interest would be lower and was the only way I could reach the out-the-door price I was asking. After some time going back and forth we ended up leaving the dealership to get lunch and they called me back shortly with the out-the-door number I requested. Only to find out a day later because I was so exhausted because we were there from 11 am to 7:30 pm that they still charged me over the OTD price by an additional $4500!!! Disgusting and I don't know how these people sleep at night. The tax collectors of Jesus' time. May God have mercy. So please people stay away and do your research. I got hooked and baited and honestly believed I was getting the "good deal" I was told. Unfortunately, I made a mistake. Additionally, the sales person claimed to have detailed the car, but it still had dirt and scuffs that I ended up paying for myself to clean at a local car wash. The sales also failed to mention all the dings all around the car that were not visible because of how bright and hot it was that day. Only to notice it the next day in natural lighting under shade. It looks like suffered severe hailstorm damage and just received patchwork. I have tried several times to reach the sales manager, the finance manager, and then the general manager, all of which are ignoring my calls and voicemail. These people are proud to scam you out of hard-earned money and xxxx on veterans. More