Southtowne Chevrolet Cadillac Buick GMC

Maintenance. As always the people are friendly, professional and the service is great. We definately recommend them. I always call Larry to set up my maintenance As always the people are friendly, professional and the service is great. We definately recommend them. I always call Larry to set up my maintenance appointment, We ask that if you are looking to purchase a vehicle; please call our great salesman Ross Ables. More

New car buying experience painless No pressure salesmanship, lots of vehicles on the lot, salesguy knew a lot about the various vehicles and how things work, very helpful. He had our ve No pressure salesmanship, lots of vehicles on the lot, salesguy knew a lot about the various vehicles and how things work, very helpful. He had our vehicle appraised for trade-in value. We didn't come in to buy, just to look, we went home to think about it, but came back in a couple of weeks with a different trade-in, just to get it appraised and see the other vehicles on the lot. We ended up buying, Roy got the price where we needed it to be with our trade. Very easy and pleasant experience. More

Southtowne Is the Best Friendly, courteous service is always offered and every detail is taken care of. I was leasing 2 cars and the speed with which I was able to drive o Friendly, courteous service is always offered and every detail is taken care of. I was leasing 2 cars and the speed with which I was able to drive out was impressive. I have been dealing with Terry for 4 rotations of leasing 2 cars and I have never been disappointed. More

Problem resolved promptly I had a problem with my AC. I called and got an appointment for ten next morning. I was provided with a loner and my problem was fixed promptly. I had a problem with my AC. I called and got an appointment for ten next morning. I was provided with a loner and my problem was fixed promptly. More

Willing to work for a deal! I found that the sales team (salesman, used car values man, and the supervisor staff) to be easy to deal with. An additional pleasure was the finance I found that the sales team (salesman, used car values man, and the supervisor staff) to be easy to deal with. An additional pleasure was the finance staff (Scott). He made this whole thing very slick indeed! I had a less than stellar initial experience with the service department delivery, however. The gentleman I dealt with was fine-very courteous-but unable to deliver what had been promised. I was assured that I'd purchased bumper to bumper warranty protection at purchase. I picked up a nail on my 4th day of ownership. When I showed up to have the tire repaired, I was made aware that I had no warranty on my tires, that the repair would cost $19.95, and that it would be a minimum of 1.5 hours to complete. I had a hard commitment that afternoon, and that wasn't going to do at all! I contacted my usual tire supplier (Kaufman's). He could do the repair while I waited and IT WOULD BE FREE!?! That was an easy choice to make! I hope that this is not a symptom of business as usual at Southtowne. I feel that the purchased promises of 'bumper to bumper' were over represented and under delivered so far!! More

What Patience they have.... Well my husband and I have been buying vehicles from Southtowne for approximately 17 years now. This makes our 8th car from this dealership. I must Well my husband and I have been buying vehicles from Southtowne for approximately 17 years now. This makes our 8th car from this dealership. I must say that they have patience which is what you need as a sales rep at a car dealership. It is quite a lot to purchase a new car; a lot financially and emotionally because you are in this vehicle for quite sometime. So, this is not a fly by night decision, and luckily Southtowne employ's that right kind of sales representative. Like Mr.. Daniel Shoaeseged who is patient, knowledgeable and represents Southtowne admirably. We refer all friends and family and will be back again for Car number 9 in the future. And a Special Thanks to Mr. Ken Spraling who never treats you like a stranger; he has been doing it at Southtowne for as long as we can remember. We wish Southtowne well...... Patrick & Sandra More

A truly good car buying experience Jack was great. We truly appreciated Jack's engagement with us, without the typical 'gotta close' approach. He was great to work with. I would recomme Jack was great. We truly appreciated Jack's engagement with us, without the typical 'gotta close' approach. He was great to work with. I would recommend his services to anyone wanting to buy a car at Southtowne. More

Great My husband and I was treated like a king and queen I could have not asked for any better treatment than what we had. I would definitely recommend them My husband and I was treated like a king and queen I could have not asked for any better treatment than what we had. I would definitely recommend them to anyone. More

Helpful I showed up with a 3 year old GMC that was nothing but trouble. They remembered me buying that truck. I told them I wanted out of it and into anothe I showed up with a 3 year old GMC that was nothing but trouble. They remembered me buying that truck. I told them I wanted out of it and into another truck.. They worked very hard to get me into another truck and made sure I got what I wanted. More

Another pleasurable buying experience at Southtown The Sales Representative was most pleasant, professional, listened well to what we wanted, so we did not waste a lot of time unnecessarily.....I would The Sales Representative was most pleasant, professional, listened well to what we wanted, so we did not waste a lot of time unnecessarily.....I would recommend Aaron Austin to anyone looking to buy.... More