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Southtowne Chevrolet Cadillac Buick GMC

Newnan, GA

3.9
893 Reviews
We're living in exciting times! The electric car revolution is well under way and we can't wait to share some information with you about GM's plans. New car smell is great, and we've got a range of new cars, trucks, and SUVs that will delight your senses. But we think feel is really where it's at when you’re dealing with a new Sierra 1500, Silverado 1500, Acadia, Encore or Encore GX model. That's why our sales team is here to point you in the right direction and to assist you with the next step. After all, once you find the vehicle that looks right to you, you're going to want to get behind the wheel to see if you get that new car spark. One more compelling reason to shop for a new vehicle with is us our Lifetime Powertrain Warranty on all new vehicles. Come down to our Southtowne Chevrolet Buick GMC dealership to explore our inventory today!
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695 Bullsboro Drive

Newnan, GA

30265

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Showing 893 reviews

May 10, 2019

First vehicle service My first vehicle service was handled by Jason Meyers and it was handled very well. Jason was very courteous and answered all my questions. My vehicle More

by calvi5
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Meyers
May 13, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

We greatly appreciate the fantastic words and the excellent rating. We appreciate your business ! We look forward to seeing you on your next visit!

May 06, 2019

Warranty Service Outstanding service provided by Mr. Jason Mayers. He is one of does persons that make your day a good day. Excellent customer care and always extrem More

by jofergal@hotmail.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Mayers.
May 13, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

We appreciate the great review and the 5 star ratings in all but one category. Please let us know what we got wrong in the "Quality of Work" category. We certainly want to make sure that all of our customers are satisfied with our work quality!

May 13, 2019 -

jofergal@hotmail.com responded

The problem with the front screen, still the same. Touch screen is not responding to some apps with the IPhones

May 03, 2019

Maintenance Service was done in less than an hour I was thrilled! Everyone is always very friendly and helpful. The waiting area is very nice and comfortable. More

by Tamtam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rooker.
May 04, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

We are delighted to hear that we exceeded your expectations! Thank you for taking the time to brag about our great Service Team and amenities!

May 01, 2019

Service car Jason and service people got me in and out quickly. It was very appreciated and due to having a busy day myself. Thank you again. More

by Don
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason
May 04, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

Thanks, Don! We appreciate the 5 star rating and your kind words. We know our customers have busy schedules and we work hard to get you back on the road taking care of business!

April 23, 2019

Terry is very friendly and easy to talk to - It is too early to rate the car. We need to get used to all the electronic gadgets they put in the new cars, this could be distracting especially for More

by WKS
Recommend Dealer
Yes
Employees Worked With
Terry Lane
May 04, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

Thank you for taking the time to rate your experience with us and for giving us 5 stars. We understand that in recent years that technology in vehicles has advanced by leaps and bounds! We have "Technology Night" at our dealership once a quarter. The next one will be held June. Our Certified Technology Experts (CTEs) give hands on demonstrations and answer questions. Also, we have CTEs here in our dealership daily that will be more than happy to work with you. Just call 770-253-3131 and schedule an appointment for a more personal experience.

April 20, 2019

Continuous lies It is disappointing that your dealership responds to issues here meant for other customers to be wary with more lies. Please don't tell people that y More

by IRA sudman
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Service
Apr 20, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

We hate to hear that you are unhappy. As always, we take the feedback from our customers very seriously. After looking into your situation, it is our understanding that you spoke with our GM regarding your phone "cutting out" after being paired to your vehicle's radio. When your vehicle was here last, members of our service team paired their personal devices to the radio and it worked flawlessly. Since basically every component of the radio (connector, receiver, display) has been replaced, we feel that it is reasonable to consider that your phone could be the problem. We suggest that you take your device to your local mobile retailer and have them check it out. Please reach out to us with their findings or have them contact us directly as it is our sincere desire that you be happy with your purchase.

April 20, 2019

David Huff is a awesome Service Tech This was my first time bringing my Tahoe in for service! David Huff is truly an asset to your company! He went above & beyond to take care of me.. I w More

by 818peachy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Huff
Apr 20, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

We appreciate your kind words and for rating your experience with 5 stars. Mr. Huff is indeed a valuable asset to our service team. He stands at the helm of a VERY busy department and consistently delivers unprecedented productivity in such a limited space. We know that he wouldn't accept the credit, but would pass it to his hand picked-team. He has proven over the years of service to Southtowne that customers come first! Thank you again for your kind words and shedding some light on the efforts of such fantastic leader and all around good man.

April 20, 2019

great and friendly service,,recmmend making appt. before great service,,friendly folks,i would recommend to all best to make an appt. before going in for service,makes for a faster service,,good work guys!! More

by ronnie
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Chad Taylor
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Steve Mader, Destiny Doyal
Apr 20, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

Ronnie, we are pleased that your experience was a solid 5 stars! Thank for taking the time to let us know by sharing it online. It is an honor to have served you and we look forward to keeping your vehicle in tip-top shape in the years to come.

April 17, 2019

Excellent service Always get great service at Southtowne the service is always done in a great time it always has excellent service service advisories are very knowled More

by jettek1987
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Larry Rooker
Apr 20, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

Thank you for your loyalty to our brand and for taking the time to share your experience online. We look forward to serving you in the future!

April 16, 2019

EXCELLENT Customer Service from the service advisor was a excellent. Repairs were explained every step of the way. Repairs were completed in a timely manner a More

by tradams07
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Jason Meyers
Apr 20, 2019 -

Southtowne Chevrolet Cadillac Buick GMC responded

Thank you for sharing your service experience and rating our service at 5 stars. We cherish each customer and recognize that there are a million things you'd rather be doing than waiting on car repairs and maintenance. We do out best to keep your visit at a minimum while providing the maximum in quality repairs and customer service. See you "on down the road!"

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