Southtowne Chevrolet Cadillac Buick GMC

Routine Maintenance Was able to make a reservation for routine oil change and tire rotation while I waited. Was in and out on time! Excellent service. Thanks. Was able to make a reservation for routine oil change and tire rotation while I waited. Was in and out on time! Excellent service. Thanks. More

exceptional service Daniel listen to all my needs & wants. He went beyond to make me a very happy customer. He returns my calls promptly and answered all my questions. Daniel listen to all my needs & wants. He went beyond to make me a very happy customer. He returns my calls promptly and answered all my questions. Thank you Daniel S More

Excellent service Always take my car for service at Southtown. They provide excellent customer service and the work performed is excellent. Will continue to take my car Always take my car for service at Southtown. They provide excellent customer service and the work performed is excellent. Will continue to take my car there. More

Oil change Went for a walk in oil change the wait wasn’t real long was pointed out some stuff that wasn’t done at a different dealership when I had the oil chang Went for a walk in oil change the wait wasn’t real long was pointed out some stuff that wasn’t done at a different dealership when I had the oil changed More

Not satisfied Took my car in for basic maintenance, done with an hour. I was never called. I had to call 5 1/2 hrs later. Then had to wait another 15 minutes when I Took my car in for basic maintenance, done with an hour. I was never called. I had to call 5 1/2 hrs later. Then had to wait another 15 minutes when I got there. This happens every time I take it in. If you need a repair done to your car you have to take it to another building. You cannot have maintenance and repair done at the same time and place. More

Updated Review - Great Service Afterall Modification of my first review where I was not happy with service or the response from the sales team about a new pickup. I received a call on 7/1 Modification of my first review where I was not happy with service or the response from the sales team about a new pickup. I received a call on 7/15/2019 from Chad Taylor and he was very honest and apologetic that the issue occurred. He informed me that my request was already completed but the salesman I was assigned to was not notified and the system did not send an update. I have to say that dealing with Chad was a pleasure and although we were not able to meet on price, I would give them another chance in the future. He was able to give me figures without asking for my credit and he again stressed that he was upset this happened. I have moved my rating to 4 stars because of the end service. As mistakes do happen, I also believe how a dealership decides to handle issues is also important. Thanks again Chad for all the assistance. More

Southtowne Motors service is escellent I have two experiences with Southtowne's Service Department. Both have been very good. My Service adviser was William and both times he listened to I have two experiences with Southtowne's Service Department. Both have been very good. My Service adviser was William and both times he listened to my problems, then asked enough questions until he understood my problem. My car was repaired as promised. More

Sales & Customer Service All in One I landed at Southtowne because of slow follow from another dealership. Without even knowing this, Phil’s follow-up & communication exceeded my expecta I landed at Southtowne because of slow follow from another dealership. Without even knowing this, Phil’s follow-up & communication exceeded my expectations. Needless to say, I left the dealership in my new Cadillac ATS black exterior/black interior...exactly what I wanted :-) Thanks to the whole team & especially Phil. More

service timely, professional and explains necessary details. Used shuttle to work which is a huge help! Jason is great to work with and he makes the process f timely, professional and explains necessary details. Used shuttle to work which is a huge help! Jason is great to work with and he makes the process flow easy. More

Great experience!! Had to wait for a long time but it was worth it the salesman (Benny Dodd) was great! Mr.Dodd also paid for our dinner atLonghorns when he didn't have Had to wait for a long time but it was worth it the salesman (Benny Dodd) was great! Mr.Dodd also paid for our dinner atLonghorns when he didn't have to. Very clean and friendly environment. More