Southtowne Chevrolet Cadillac Buick GMC

Oil change and tire rotation Jason is always helpful with any problems I have, keeping me updated on anything found with my vehicle and getting things done in a timely manor. Jason is always helpful with any problems I have, keeping me updated on anything found with my vehicle and getting things done in a timely manor. More

Great Service Advisor Dealership is ok but the particular service advisor is exceptional.....Larry Rooker....keep up the good work...Larry has always been willing to do mor Dealership is ok but the particular service advisor is exceptional.....Larry Rooker....keep up the good work...Larry has always been willing to do more than expected... More

The absolute worst dealership service experience I purchased a new 2019 Cadillac XT5 with a slight blemish on the door panel. The sales person said he ordered a replacement but didn't. I've been wait I purchased a new 2019 Cadillac XT5 with a slight blemish on the door panel. The sales person said he ordered a replacement but didn't. I've been waiting 9 month and the panel is still on backorder. The car also has an annoying rattle inside the car and the instrument cluster has completely went out twice. I scheduled an appointment to bring the car in to get these issues repaired this past Sat. Monday I was told the car was in the shop with a technician working on it. Wed. I called multiple times to check the status and could not get anyone in service to answer the phone or return my calls until late afternoon. When I did speak with someone, I was informed that the technician that was assigned to my car was off Mon. - Wed. so my car had not been touched. The Service Advisor that I spoke to promised me that he would assign the car to another technician and get it in the shop asap. I called back at 5:45 to get an update and the Service advisor left for the day without getting my car in the shop. Today is Thurs. and I still do not have my car back. I have left several messages for the Service Manager to call me but he has not returned my calls. More

William Warren in the service departme is always exceptional Getting my car serviced is always seamless! William Warren is professional and makes it a great experience. The service is done in a timely manner! Ov Getting my car serviced is always seamless! William Warren is professional and makes it a great experience. The service is done in a timely manner! Overall great experience. More

Great customer service !! Always friendly, Jason always makes sure the wait time is as minimal as possible, and gives updates if needed! Prices are very fair! !! Always friendly, Jason always makes sure the wait time is as minimal as possible, and gives updates if needed! Prices are very fair! More

Collision Center No one wants to have to visit the body shop but circumstances beyond our control sometimes intervene. The repairs were done on time and and you cannot No one wants to have to visit the body shop but circumstances beyond our control sometimes intervene. The repairs were done on time and and you cannot see where the damage was done. Thanks! More

Exceptional I can honestly say that this dealership really does give you an outstanding experience. My dealer really tried to understand my needs and assisted me I can honestly say that this dealership really does give you an outstanding experience. My dealer really tried to understand my needs and assisted me with finding the best vehicle. Financing was easy as well. I will definitely be coming back. More

Oil Change and service Quick, easy and fair price. William set up my appointment and every thing went very smoothly. I enjoy working with William and he makes my coming in f Quick, easy and fair price. William set up my appointment and every thing went very smoothly. I enjoy working with William and he makes my coming in for service a real pleasure. More

Happy with the experience Happy with the dealership they worked with me to get me into a car I loved and I could afford. I would recommend anyone to go and talk with them about Happy with the dealership they worked with me to get me into a car I loved and I could afford. I would recommend anyone to go and talk with them about getting a car More

Excellent Salesman work with your budget. The salesman take to to to at cars that is in your budget. Tha salesmen let you test drive several different cars. Salesman work with your budget. The salesman take to to to at cars that is in your budget. Tha salesmen let you test drive several different cars. More