Southtowne Chevrolet Cadillac Buick GMC

Had scheduled appt to change fuel filter on 2016 GMC Sierra After an hour and Hal and seeing truck was not in shop, questioned on why. I was told the required fuel filter wasn’t in stock but should arrive in a After an hour and Hal and seeing truck was not in shop, questioned on why. I was told the required fuel filter wasn’t in stock but should arrive in a few minutes. Scheduled appts should have parts pulled ahead of time to make sure customers don’t wait , thus the appt. appt was scheduled 4 days in advance. More

Get to know you, first time...... I am new to the area, just a month from California. I have owned my truck since new which I bought from Fremont Chevrolet. I always got good service I am new to the area, just a month from California. I have owned my truck since new which I bought from Fremont Chevrolet. I always got good service from them, but I asked them to check the A/C about 4 times (under warranty I might add) and each time they said there was nothing wrong with it. I also asked Jason Meyers to check the A/C as it was not cold, and also for a "call back" on the brakes. A few hours later Jason called me to say there was a leak in one of the A/C hoses. Jason took care of calling my maintenance insurance company, got the okay and repaired all problems with the A/C and with the "brake call back" about a day or two quicker than I really expected. GREAT, GREAT SERVICE....I paid my $100.00 deductible on a $1400.00 bill and never worried about a thing. JASON TOOK CARE OF EVERYTHING. SouthTowne Chevrolet is better than I thought. Prices seemed to be right too!!!!!! More

Service Great Service Rep. Very friendly and helpful. The Work done very satisfactory The Waiting are was very clean The Restrooms were nice and clean Great Service Rep. Very friendly and helpful. The Work done very satisfactory The Waiting are was very clean The Restrooms were nice and clean I will be taking my truck back for future servicing. More

Couldn't be better. Jason and the other employee who delivered the car when finished were courteous, professional and friendly. Good people to deal with. Even though they Jason and the other employee who delivered the car when finished were courteous, professional and friendly. Good people to deal with. Even though they were very busy when I arrived, the service was prompt. I'll be back!! More

What started as inquiry ended with a beautiful GMC Canyon Very professional without the push to Sign & Drive mentality. Very clean and positive atmosphere. No hipe or false gimmicks. Very polite and a willing Very professional without the push to Sign & Drive mentality. Very clean and positive atmosphere. No hipe or false gimmicks. Very polite and a willingness to go the extra mile More

Recommend Brought my car in for service this week as a walk in and they were able to fit me in the schedule. Thank you to Jason Meyers for excellent and friendl Brought my car in for service this week as a walk in and they were able to fit me in the schedule. Thank you to Jason Meyers for excellent and friendly customer service. More

great customer service Great customer service. Everyone was friendly and professional. It did not matter that they were not working with you. they were very welcoming. The Great customer service. Everyone was friendly and professional. It did not matter that they were not working with you. they were very welcoming. They were professional and natural . You did not get the impression that it was staged. More

MAINTENANCE VISIT Excellent service by Jason and crew with oil change, tire rotation, wash, etc. Very prompt service completed quickly while i waited there. Completed Excellent service by Jason and crew with oil change, tire rotation, wash, etc. Very prompt service completed quickly while i waited there. Completed much quicker than I expected! Provided great friendly customer service, More

Great service My neighbor recommended this service center. This was my first visit. I needed service and I was told it would take one hour to one hour and a half. My neighbor recommended this service center. This was my first visit. I needed service and I was told it would take one hour to one hour and a half. To my surprise my car was finished in 50 minutes. I dealt with Tim Jackson who was very nice and polite and answered all of my questions. This was the best experience I ever had at a service center. More

warranty work . Had to have a new battery for 2018 impala. Jason was service rep. He was very nice. did not have an appointment and had to be worked in, which was . Had to have a new battery for 2018 impala. Jason was service rep. He was very nice. did not have an appointment and had to be worked in, which was okay. More