Southtowne Chevrolet Cadillac Buick GMC

best buying experience ever Cory the salesmen listen to me on what I wanted and expected. Understood my time was valuable and work around my needs instead of his own. First clas Cory the salesmen listen to me on what I wanted and expected. Understood my time was valuable and work around my needs instead of his own. First class all the way around. More

Very pleased with service. I had a 1:00 appointment. Larry was very friendly and got my car serviced in about an hour. I have worked with Larry for several years and the serv I had a 1:00 appointment. Larry was very friendly and got my car serviced in about an hour. I have worked with Larry for several years and the service has been very good. More

Service is excellent Preston is great to deal with. Shoots straight and helps out as much as possible. Had to wait on backordered parts from GM but he kept in touch with Preston is great to deal with. Shoots straight and helps out as much as possible. Had to wait on backordered parts from GM but he kept in touch with me and called me as soon as they came in. More

Great local service The service team at Southtowne was great. We brought out Buick in and the service was completely covered by the bumper-to-bumper warranty. They were The service team at Southtowne was great. We brought out Buick in and the service was completely covered by the bumper-to-bumper warranty. They were friendly and kept me up-to-date on the progress or repairs. The big problem we had was with the striking GM workers. Because of this, what should have only taken a day or two service, actually took two weeks because the dealer couldn't get parts in due to the striking GM workers. More

Very Helpful, checking all the boxes. I feel like after such an expensive purchase I have not been abandoned and they are doing their best to check all the boxes in regards to the issues I I feel like after such an expensive purchase I have not been abandoned and they are doing their best to check all the boxes in regards to the issues I am having with my 2016 Denali. I am impressed with the continued service from both David Huff and Larry Rooker. Thank you! More

Failure to Deliver The sales guy we worked with, JC, was great. After we made the deal on a used pickup, the rest of the experience was the pits. We were left to sit f The sales guy we worked with, JC, was great. After we made the deal on a used pickup, the rest of the experience was the pits. We were left to sit for nearly two hours waiting on the finance guy, with no explanation until we demanded one after an hour. They were understaffed and did not want to talk about it. The vehicle still needed attention before I could take delivery, such as an inspection, and any necessary repairs. They agreed to provide the inspection report, detail the car, fill it with gas and deliver on a specific date. None of those things happened. I have some minor issues with it and still feel like I got a good deal, but that does not excuse their failure to deliver on their commitments. Worse of all, I have sent emails and left voice mails with two sales managers, neither of which has the decency or courage to call me back. I will not be doing business with this dealer again. They get 2 stars only because JC did a great job of finding a truck that fit what we wanted out of their trade-in inventory that had not even been cleared for sale yet. More

Great job working with you guys also Lisa Johnson was superb. Still waiting for my mats though. Hopefully will get them soon. Thanks again Kevin superb. Still waiting for my mats though. Hopefully will get them soon. Thanks again Kevin More

VERY HELPFUL BY EVERYONE IN THE DEALSHIP FROM SALE TO SERVICE AND FINANCE WENT OUT OF THERE WAY TO TAKE CARE OF ALL DETAILS. ONLY THING THEY COULD HAVE DONE BETTER IS GIVE ME THE VEHICLE SERVICE AND FINANCE WENT OUT OF THERE WAY TO TAKE CARE OF ALL DETAILS. ONLY THING THEY COULD HAVE DONE BETTER IS GIVE ME THE VEHICLE More

Returning customer This is my second time buying a Cadillac from this dealership and I received the same helpful, courteous and professional employees. I had the opportu This is my second time buying a Cadillac from this dealership and I received the same helpful, courteous and professional employees. I had the opportunity to go to another dealership but I returned to this one. More

Great service Mr.Benny Dodd was a Excellent Sales representative from beginning to end. And the finance team was professional and got me the best deal. OUTSTANDING! Mr.Benny Dodd was a Excellent Sales representative from beginning to end. And the finance team was professional and got me the best deal. OUTSTANDING! More