Southtowne Chevrolet Cadillac Buick GMC

After a frustrating experience with the Service Department, I worked with Chad Taylor and Mark Wentz to resolve the matter. Both worked hard to make the situation right and I greatly appreciate the Department, I worked with Chad Taylor and Mark Wentz to resolve the matter. Both worked hard to make the situation right and I greatly appreciate their time and effort. More

Sourhtowne motors (Cadillac) was a true reach for me. I stumbled upon this family owned dealership by chance. In the end they were a homerun. Thanks to Chris, Nicole, Anna for providing more than en I stumbled upon this family owned dealership by chance. In the end they were a homerun. Thanks to Chris, Nicole, Anna for providing more than enough motivation to get me to drive my trade from Maryland to Georgia believing we could close a deal on a CT4 Sport and get a good price on my trade. This after giving numerous dealerships in the DMV the opportunity to earn my business. (Jim Coleman,. Waldorf Chevy, Cadillac.). I'm happy to say that sourhtowne team got it done and never waverd in finding every way to make a deal and meet my need. If you are looking for car and they have it give Chris, Nicole and Anna a call to see if they can meet your needs. More

"Your Dealer for Life" more like "Your Dealer for LESS". Less satisfaction, less customer service, NO MORE Business from me! Starts off 5 months ago looking to purchase my wife a 2022 Tahoe. Salesman says 1 Less satisfaction, less customer service, NO MORE Business from me! Starts off 5 months ago looking to purchase my wife a 2022 Tahoe. Salesman says 15,000.00 over sticker take it or leave it. Oh and by the way it could take 6-8 months to receive but you will make the payments in the mean time. Granted I know the entire country was dealing with Shortage issues. After Purchasing 7 vehicles in the past and my parents and family members purchasing more than 20 from this dealership. Needless to say I left it. called John Thornton Chevy spoke with Bradley who was great. Was told "They have one on order not one red cent above sticker price , come put a deposit down financing 2 weeks before arrival and done. Got the Tahoe all is well. Steering wheel was a little off center noticed 2 days later. Called Bradley let him know we would be using Southtowne for service being that it was closer said they will take care of it with the first service under warranty. Oil light comes on around 7000-7200 miles, call Southtowne to schedule. Its a week out no problem bring it in for service and to have steering wheel checked. "Sorry GM won't cover it passed 7500 miles, you have 7551 miles. Won't let them touch my truck ever. called John Thornton, come on in sir we will take care of it for you no problem. Enough Said never again Southtowne. Preston Smith = NO Stars but had to pick one to use the rating system. More

Very professional staff - the sales manager supported the sales associate. They provided all the information I requested The deal was the best in the Atlanta area and delivery support staff was thorough on o sales associate. They provided all the information I requested The deal was the best in the Atlanta area and delivery support staff was thorough on operation and delivery. One of the best new car purchase experiences I have ever had. More

Dealership is nicely laid out, plenty of room to look around without getting lost or feeling overwhelmed. Staff is very personable and made the experience very pleasant. around without getting lost or feeling overwhelmed. Staff is very personable and made the experience very pleasant. More

I have purchased a new truck through this dealership before and I came back because of the experience. This time it was even better! Thanks guys! before and I came back because of the experience. This time it was even better! Thanks guys! More

I never heard from them. Not holding my breath either. Is this enough words? Yes/No? Not holding my breath either. Is this enough words? Yes/No? More

Great service as usual from Larry Rooker and the service team at Southtowne. I've been using Southtowne for years, both in sales and service. They haven't disappointed me yet. team at Southtowne. I've been using Southtowne for years, both in sales and service. They haven't disappointed me yet. More

Usually have had a good experience in the service department but April 28, 2022 was a nightmare. I made an appointment at the first of the week only to be told it would possibly be up to a two hour w department but April 28, 2022 was a nightmare. I made an appointment at the first of the week only to be told it would possibly be up to a two hour wait after I get there! It was 2.5 and I had drive 57 minutes to get there. I questioned the booking process and was told that the online and call in appointments didn’t work together ( the online booking wouldn’t work on Monday) . There has got to be a better way or I have wasted a lot of money on an extended warranty. More

Preston in service does a great job taking care of my daughter and wife’s car . He’s always a pleasure to deal with daughter and wife’s car . He’s always a pleasure to deal with More