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Southtowne Chevrolet Cadillac Buick GMC

Newnan, GA

4.1
887 Reviews
We're living in exciting times! The electric car revolution is well under way and we can't wait to share some information with you about GM's plans. New car smell is great, and we've got a range of new cars, trucks, and SUVs that will delight your senses. But we think feel is really where it's at when you’re dealing with a new Sierra 1500, Silverado 1500, Acadia, Encore or Encore GX model. That's why our sales team is here to point you in the right direction and to assist you with the next step. After all, once you find the vehicle that looks right to you, you're going to want to get behind the wheel to see if you get that new car spark. One more compelling reason to shop for a new vehicle with is us our Lifetime Powertrain Warranty on all new vehicles. Come down to our Southtowne Chevrolet Buick GMC dealership to explore our inventory today!
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695 Bullsboro Drive

Newnan, GA

30265

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Showing 887 reviews

August 01, 2024

I have purchased three vehicles from Southtowne. My previous sale person had retired but Jacob Richards was a worthy successor. The sales manger Eric Polston was great as well and easy to work wit More

by Satisfied Customer H
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Eric Polston
5.0
This rating includes all reviews, with more weight given to recent reviews.
Chris Bussey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 23, 2024

We took our 2018 GMC Yukon here because it was having some issues. We paid $150 for a diagnostic test. We were told there was a problem with the brakes and a broken motor mount. This would cost approxima More

by Demetra
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
No
Employees Worked With
Chris
Jul 26, 2024 -

Southtowne Chevrolet Cadillac Buick GMC responded

Hello there, my name is Andrew Regan one of the managers at Southtowne. I'm sorry to hear of your frustration, however we often find that once we dig into a repair there may be more issue than we initially diagnose. If there is anything I can do for you going forward, feel free to email me at aregan@southtowne.com. Thank you.

Jul 26, 2024 -

Demetra responded

That doesn’t address the fact that all my truck needed was transmission fluid and not a $6500 new transmission.

May 06, 2024

Tim Jackson at Southtowne always does a great job of getting me in and out with little delay. Great job! More

by Brian T.
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
March 02, 2024

Price as listed is not the cash price. If paying cash, the price is $1000 more. I spoke with the dealer and was told that “cash is no longer king”. More

by Dealersownpolitcians
Sales Price Transparency
Recommend Dealer
No
Employees Worked With
Forgot name
Mar 04, 2024 -

Southtowne Chevrolet Cadillac Buick GMC responded

Good morning, my name is Andrew Regan and I am the eCommerce Director for Southtowne. I'm sorry to hear of your frustration, however we fully disclaim our online price includes a finance incentive on our website. If you have any other questions, feel free to email me directly at aregan@southtowne.com. Thank you.

Mar 04, 2024 -

Dealersownpolitcians responded

The hitch is folks filter searches based on price. I'd bet that most if not all assume the price is the cash price . . . which is very reasonable assumption if not assumption at all. I'll call it "bait and switch lite". Certainly calls your degree of trustworthiness into question. It's unfortunate that regular folks sacrifice their own morals to take advantage of other regular folks . . . for the benefit of those that don't need any more $.

February 20, 2024

Southtowne is wonderful, they are quick and efficient every time I come in for service. More

by jenniejoes
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashleigh Strickland
5.0
This rating includes all reviews, with more weight given to recent reviews.
William Warren
5.0
This rating includes all reviews, with more weight given to recent reviews.
Preston Smith
5.0
This rating includes all reviews, with more weight given to recent reviews.
Larry Rooker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tim Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
January 26, 2024

Excellent service , my service writer is above and beyond expectations. My truck was diagnosed quickly, I was offered a vehicle to drive while my truck was being repaired. Thank you Southtown. I will recomme More

by Mikeicorbitt
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Rooker
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mechanics
January 26, 2024

Great dealership people are friendly and eager to work with you on any particular problem you might have. More

by stevecox025
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Larry Rooker
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 11, 2023

The services are not any good, I my sales man about a pick up truck that I was interested and has not responded to my call. More

by primitivod7
Sales Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Recommend Dealer
No
Employees Worked With
Daniel Shoaseged
1.0
This rating includes all reviews, with more weight given to recent reviews.
May 16, 2023 -

Southtowne Chevrolet Cadillac Buick GMC responded

We apologize for not providing a fantastic customer experience. We hope that you will give us another opportunity to let us shine for you. Please reach out to us at 678-848-9900 and put us to work for you! .

April 29, 2023

Tim Jackson gets it done! Always a great service experience! I highly recommend the Southtowne service department! More

by ctaylor
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tim Jackson
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 11, 2023

Good service. Salesman did a good job and took care of my needs and wants More

by cloudr11rt
Sales Price Transparency
Purchase Time
Finance Experience
Recommend Dealer
Yes
Employees Worked With
Chris Bussey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Jacob Richards
5.0
This rating includes all reviews, with more weight given to recent reviews.
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