Southtown Chrysler Jeep Dodge Ram
Indianola, IA
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Late on a Saturday afternoon we stopped on our way by the dealership, not really in the market to purchase a vehicle. I had spotted a car and had my husband stop so I could look it. Anita met me at the car dealership, not really in the market to purchase a vehicle. I had spotted a car and had my husband stop so I could look it. Anita met me at the car and offered to let me test drive. After I did, I had my husband drive it. We had not been actively looking for a different car, but this one fit the bill for what I wanted. Anita was wonderful to work with , no pressure just a lot of helpful information. We were able to reach an agreement for trading in my car and I was able to pick up my "new" car on Monday after work. I ordered touch up paint and it arrived very quickly, there was a tear on the seat and they had it repaired and provided the use of a car to drive while the seat was in the shop. I feel that Anita has went above meeting customer expectations and with a smile. I would recommend anyone to visit Southtown for their next vehicle purchase, I know I will be back. More
I had a budget that i needed to stay within, and they help me in every possible way they could. My experience was great! It took a while to get the price and vehicle that would fit our family, but it w help me in every possible way they could. My experience was great! It took a while to get the price and vehicle that would fit our family, but it worked out very well for our family. I have bought 3 vehicles from here since 2004. More
I had a very pleasant experience. My salesperson looked for a few weeks to find the right car for us and the sales manager worked hard to give me what I needed for my trade. We will go back when we plan to for a few weeks to find the right car for us and the sales manager worked hard to give me what I needed for my trade. We will go back when we plan to trade our other vehicle in in approx a year. Sales staff was friendly overall as well! More
We went in just to look at a car..with no intentions of buying..But walked out with a new car..Anita was very friendly helpful..not pushy etc..Everyone at the dealership we talked to was very helpful..When buying..But walked out with a new car..Anita was very friendly helpful..not pushy etc..Everyone at the dealership we talked to was very helpful..When we went to pickup the car Anita,explain how to use all the buttons and gadgets on the car..Which we thought was very nice thing to do instead of sending us out the door on our own..I would send my friends and family to her.. More
Southtown was a very professional dealership. They were very respectful and worked hard to earn our business. They stayed in contact, returned phone calls, and carried out promises made. We were very hap very respectful and worked hard to earn our business. They stayed in contact, returned phone calls, and carried out promises made. We were very happy with our sales person who even showed us how to "work" every gadget in the car. She also went out of her way to find us mats for the car when it didn't have any in it. We were very satisfied with our experience. More
For a week I was looking for a specific truck over the internet and dealer websites. I found the one I was looking for and visited Anita. Test drove the truck and went inside to discuss the price and my t internet and dealer websites. I found the one I was looking for and visited Anita. Test drove the truck and went inside to discuss the price and my trade in. Even though I didn't purchase the vehicle my experience was great. Never once did they try to run my credit or pre-qualify me. They sat down with me and we negotiated my trade in and talked about financing. They didn't pressure me into purchasing and gave me fair treatment. I was at two different dealerships negotiating on vehicles and by far these folks (Anita and Rich the sales manager)were the best that I worked with. Even though I didn't make the purchase, I would not hesitate going back or referring my friends and family to this dealership. More
My husband & I were just starting our search for a new vehicle as our Expedition was up there in miles and of course not very economical with fuel. We had done some browsing on the web (minivans & cro new vehicle as our Expedition was up there in miles and of course not very economical with fuel. We had done some browsing on the web (minivans & crossovers) to see what we liked previous to doing the "leg search" for a new vehicle. My husband & I stopped by Southtown after work one evening and was greeted by Kayla Miller. Kayla was very friendly and was very knowledgeable about the different vehicles ~ even the ones we knew we wouldn't be buying but enjoyed admiring & dreaming about. :) She asked us questions and answered ours and if it was something she wasn't sure on she would ask someone else. Once we'd decided on the kind of vehicle we wanted and the options (color, upholstery etc...) she went to work searching for us. Kayla kept in contact with us through email sending us links to the vehicles she thought fit our needs/wants. We met the following Saturday and discussed each of the ones she'd sent to us. As we negoitiated she realized that they didn't have what we were looking for on their lot. Kayla did some searching and found a minivan (in Bethany, MO) that fit us from pricing to all the extras while we were there. We picked up our NEW minivan on Monday ~signed papers and Kayla showed us all the 'bells and whistles' and how they work. In less than a week we had a new vehicle and didn't even have to leave our 'backyard' to find it! More
Anita was very knowledgeable about the Jeep & its features. She was friendly & easy to work with. When our offer & their price were not together, she & her supervisor had a "what will it take to ma features. She was friendly & easy to work with. When our offer & their price were not together, she & her supervisor had a "what will it take to make this deal" attitude. A good experience! Darrell & Sherri Spain More
Both individuals worked very hard to support me, as a fellow Norwalkian and a veteran who just returned from Iraq. The customer service they provided me and my daughter was priceless. They made a way o fellow Norwalkian and a veteran who just returned from Iraq. The customer service they provided me and my daughter was priceless. They made a way out of what I thought was endless on being approved for a new car. Thanks so much guys for your support and hard work. The is nice, and is beyond what I expected my end result to be. Again thanks! More
I would recommend Southtown CDJ to anyone because of the professionalism and dedication we received when buying a used auto. Todd was very honest, helpful and nice. When we ran into some trouble Todd was professionalism and dedication we received when buying a used auto. Todd was very honest, helpful and nice. When we ran into some trouble Todd was able to help us out with the lender. Todd definitely went above and beyond any other auto sales and finance person we have dealt with. More