Southtown Chrysler Jeep Dodge Ram
Indianola, IA
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This is the 6th car I have purchased from Southtown. The staff have always done their best to get me in the perfect car. This time there were some unusual circumstances with my trade, the Sales Managers wo staff have always done their best to get me in the perfect car. This time there were some unusual circumstances with my trade, the Sales Managers worked with me to get me the price I needed to make a trade a work and Anita worked hard to find the perfect vehicle that fit my budget, but still get into a good car. The warranty and other protection services offered were clearly explained to me allowing me to make an informed decision. Coming from a sales background, I liked the no pressure approach. Everyone at the dealership was there working toward my best interest. Southtown is the only place I feel 100% comfortable buying a car from. More
These guys are great!! The guys in the service department go above and beyond in customer service!! From the first time I stepped foot in their showroom to purchase my car everyone has been very friendly a go above and beyond in customer service!! From the first time I stepped foot in their showroom to purchase my car everyone has been very friendly and helpful. Their work is top notch and prices are more than fair. I will definately be buying my next car from them. Thanks Drake for doing such a great job! More
Todd was great to work with. He understood our needs and worked hard to find us the vehicle that fit our family and budget best. Highly recommend Southtown and Todd Pearson. His attention to detail and wil worked hard to find us the vehicle that fit our family and budget best. Highly recommend Southtown and Todd Pearson. His attention to detail and willingness to getting back to us at night and on his day off was greatly appreciated. Our financing was all worker out ahead of time and Todd made it easy to understand. More
It is no surprise that this dealership has such a high rating. My husband and I combined have bought cars from 7 different dealerships and this one by far was our best experience yet. We have had such tro rating. My husband and I combined have bought cars from 7 different dealerships and this one by far was our best experience yet. We have had such trouble within the last year to get approved financing but here it was so easy. We came in late and Todd was unfortunately busy however Marty picked us up and got us approved. They even stayed an hour later on a Saturday, when they are closed on Sunday, to get us approved. We came with an open mind and left with an amazing deal. I can't recommend this dealership enough. Marty and Todd were great. It was karma! It was so easy and we now finally have a family car. Thank you Marty and Todd! More
Kayla worked very hard to find the exact car I wanted. She was always very pleasant and helpful and always kept in contact with me. I had shopped at several other dealers, none were as helpful as Kayla. She was always very pleasant and helpful and always kept in contact with me. I had shopped at several other dealers, none were as helpful as Kayla. That is why she got the sale. Thanks Kayla. I love my car. More
courteous,prompt in showing us in what we wanted to see,made us feel comfortable while we waited for all the paper work to get done.Was helpful in showing us all the options on the vehicle and how they see,made us feel comfortable while we waited for all the paper work to get done.Was helpful in showing us all the options on the vehicle and how they worked.Called the next day to see how we was doing with the vehicle. More
My experience starts with being greeted by Kayla Miller as I stepped out of my previous vehicle. When I stated that I was just looking at a bunch of options that day she showed me a Wrangler that I was int as I stepped out of my previous vehicle. When I stated that I was just looking at a bunch of options that day she showed me a Wrangler that I was interested in but didn't pressure me into anything. When I returned later in the week she was very helpful in finding a jeep with everything I wanted, even though it wasn't located at their dealership. I traded 2 vehicles in and received a fair price for both. They brought my new car from the other dealership, cleaned up and ready to go. As far as financing they were able to get a rate better than my personal bank. Overall it was a very pleasant experience and I will be returning there for future maintenance and quite possibly any future new vehicle purchases. More
I have admit that am a tough person to deal with and sometimes I ask a lot of questions. With being said I went to several dealerships in town and they seemed as though I was wasting their time. I wal sometimes I ask a lot of questions. With being said I went to several dealerships in town and they seemed as though I was wasting their time. I walked into Southtown and was greeted with a smile by Mr. Pearson. He sat down with me and answered all my questions and was very patient with me. I will be buying from him. More
We were very happy with our experince at Southtown. We weren't planning on purchasing a vehicle when we came in but at the end of the day it was too great of a deal to pass up. I appreciated being shown d weren't planning on purchasing a vehicle when we came in but at the end of the day it was too great of a deal to pass up. I appreciated being shown different vehicles with a range of features and price ranges. Our sales person was very objective and not pushy at all. She made a point to give my husband and me some privacy to discuss our options. She continued to keep us informed with all steps of the process. We have no complaints about our experience. More
Great experience with a very knowledgeable and friendly staff. We have been loyal customers of this dealership for many years and always visit them first for our vehicle needs. We are always impressed wi staff. We have been loyal customers of this dealership for many years and always visit them first for our vehicle needs. We are always impressed with the level of service we receive at Southtown. More