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Southside Kia - Service Center

Jacksonville, FL

4.7
472 Reviews

472 Reviews of Southside Kia - Service Center

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September 09, 2024

Sheldon Smith didn’t stop until my issue was taking care of. He provided me transportation while my vehicle was being worked on. More

by Justinsr123
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon
August 23, 2024

Services were prompt and diagnosis, and recommendations were helpful in making a decision on how to proceed. The service rep. in the service department was very courteous and professional, his name was Ant More

by jonesp001
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
George Luciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grant
4.0
This rating includes all reviews, with more weight given to recent reviews.
August 21, 2024

Had a 7:00 am appointment. Every thing went smoothly. 4 new tires, alignment, front wipers and Coolant Exchange . Service couln't have gone better. Anthony Grant was friendly More

by swerbothegolfer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
August 20, 2024

sheldon smith at southside kia is great he helps so much and always checks in on me when i am there and helps anyway he can More

by danfearns
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
sheldon smith
July 29, 2024

Charissa was the service advisor, and extremely efficient, constant communication. Decent experience with Southside Kia. More

by Wisdom1970
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 25, 2024

Great Experience Carisa Soto, She was wonderful good customer service very Knowledgeable to my concerns and needs at my appointment. She did a wonderful job I will be back again. More

by Shabry20
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
July 12, 2024

The service writer, Reilly Mickey, was available as soon as I walked in. He understood what I wanted and suggested I also get the tires rotated. He told me the price and how long it would take. Everything w More

by glchance
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
June 29, 2024

I had an appointment to bring my car in for a safety recall. I was greeted up on arrival. My appointment was pretty much on time. I was told approximately how long the service would take. I was asked More

by jimandbarb2801
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Verri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommie Mercer
4.0
This rating includes all reviews, with more weight given to recent reviews.
June 20, 2024

Sheldon Smiths’ professionalism, demeanor and passion for what he does are second to none. I admire that in him! He gives customer service and KIA an extremely good name. I could go on and on, but you get th More

by cmhold
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Smith
June 07, 2024

I had a great experience at South side Kia while getting my tire replaced. I was even shuttled to get something to eat. Reilly Mickey and his crew were Awesome. They were getting people in and out. Everyone More

by Brandi
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.