Back

Southside Kia - Service Center

Jacksonville, FL

4.7
472 Reviews

472 Reviews of Southside Kia - Service Center

Sort by
December 18, 2024

The service was great. Carisa is such a great person who represents KIA with much respect and pride. She helped me with the issue with my Sedona. I’m so thank full for her More

by bunnie
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 06, 2024

Excellent customer service. Anthony was very knowledgeable and kept me informed of status of my vehicle. What a breath of fresh air to receive this type of service! More

by SistaMc
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
November 23, 2024

They have turned a new leaf great customer service now days especially Mr. Sheldon Smith who helped assist me with my car getting serviced and the process and all that entails. Be prepared to wait for you More

by Kia Customer
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Smith
November 21, 2024

Sheldon Smith did an excellent job of overseeing the repair of my vehicle and keeping me informed as the repairs were made. I trust his judgment and will only bring my Optima to Southside Kia because of More

by ddulaney
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Smith
November 16, 2024

Sheldon Smith is a great advisor. He always stayed connected and kept me informed of progress to get my car repaired. They also performed a full inspection of which I chose to have so More

by njdavila26
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Smith
November 11, 2024

Thank you for having an excellent dealership. Over the last year and a half, I have been getting my EV serviced at Southside Kia, and my experience has been very good each time. The service depar More

by tonyabdixon
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Riley Mickey
September 29, 2024

Reilly Rocks! He was a pleasure to work with and was quick to address all of my concerns. Keep up the great work and I look forward to the next service visit! More

by edwardwilliamturner
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sean Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reilly Mickey
September 28, 2024

Southside Kia service department is always outstanding to their customers. They really show us that they care & are concerned if there is a problem. They also keep us updated on the progress. Even the lane m More

by forrestfrancine227
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 25, 2024

Sheldon Smith gave me great service so keep up the good work, Sheldon. I know how stressful it can be at times in customer service and we can forget to smile because we get sooo focused trying to get ever More

by bogs-hanger-0s
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Smith
September 10, 2024

I had to take my 2013 Kia in for service to address a factory recall item. I called the service department and made an appointment. When I arrived for my appointment, the process was extremely smooth. More

by steveh815
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sheldon Smith
2
...