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Southside Kia - Service Center

Jacksonville, FL

4.7
472 Reviews

472 Reviews of Southside Kia - Service Center

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January 14, 2022

Thanks for great service and wonderful staff Carisa Soto is the best. Does a great job at keeping my car safe and on the road More

by Diana
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Southside Kia responded

Diana, we're delighted to hear our team member Carisa earned such high praise!

January 14, 2022

Tommie Mercer was one of the best service agents we have ever dealt with, and we have been a customer of Southside Kia for years. Unfortunately, I do not remember the name of the girl who checked us out wh More

by mullnancy
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Feb 10, 2022 -

Southside Kia responded

We're happy to hear Tommie and our team made your visit a great one -- thanks!

January 12, 2022

I appreciate the help of the service consultant that help me on my last visit thank you Seth More

by Herrerac153029
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Evans
January 07, 2022

Anthony was excellent. He explained everything to me that was needed and guided through the entire process - great service! More

by lyn944
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 21, 2021

Carissa Soto went above and beyond to as me with my car repair. She ordered the part, set me up with a rental and got things done quickly. Her professionalism and outstanding customer service attitude i More

by Guyguy1888
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
December 01, 2021

Great communication and quick turnaround time. They always wash my car is always very welcome More

by Rest173
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Dec 01, 2021 -

Southside Kia responded

Thank you for the excellent review!

December 01, 2021

El staff siempre es amigable y muy profesional. El servicio es excellente. Siempre salgo muy satisfecha More

by Miszuli80@yahoo.com
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Seth Evans
November 30, 2021

Very fast and efficient service department. My service advisor was awesome. Work was done right the first time. More

by rdmenze
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Melissa Verri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 30, 2021 -

Southside Kia responded

Thank you for the wonderful review!

October 28, 2021

Excellent service and explained everything extremely well. My wait time was a bit too long. More

by karto
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Southside Kia responded

We're happy to hear our team made your overall experience a good one -- thanks!

Nov 26, 2021 -

karto responded

You’re welcome!!

October 26, 2021

Excellent service as always! Carisa is the bomb and she goes above and beyond each time! More

by chochowskij
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 26, 2021 -

Southside Kia responded

Thanks for giving our team member Carisa a shout-out!

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