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Southside Kia - Service Center

Jacksonville, FL

4.7
472 Reviews

472 Reviews of Southside Kia - Service Center

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June 30, 2022

First I love the Kia Soul “22”. Took in for first oil change, was treated with respect. Great atmosphere love the carefree fun but get the job done attitudes… Thank you Robert Delvi More

by Evelynquinn0815
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Delvecchio
Aug 24, 2022 -

Southside Kia responded

We're delighted to hear you're loving your 2022 Kia Soul! Thank you for the great review and for sharing your appreciation for our team member Robert!

June 30, 2022

Very thoughtful and kind people at this Kia location, always make sure I am good to go before they take my car back and offer free tv/coffee ect, I sit outside mostly and enjoy the day when its nice and More

by robertdpatrick84
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Y “The Nice Car Guy”
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 25, 2022 -

Southside Kia responded

Robert, we're happy to hear our team always delivers an excellent customer service experience -- thank you!

June 21, 2022

Anthony Grant assisted me in getting my car serviced and back on the road in no time. Kept me informed of the status every 10 minutes or so while I waited. Great people and top notch service. If I can come More

by Steven F.
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
George Luciano
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022

Carisa Was a pleasure to work with. There were black marks on my seats, sideboard and inside the door. This was very disturbing. She made sure all the marks were removed. However, af More

by weeethree
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2022 -

weeethree responded

X

May 25, 2022

They were quick and communicated well. They didn’t try to convince me to do unnecessary services. More

by flsusan
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Delvecchio
May 24, 2022

Robert and Anthony G. were very professional! The scheduler got us in the same day!!! More

by Jessica and Anthony Martin
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Verri
4.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mickey
4.0
This rating includes all reviews, with more weight given to recent reviews.
Tommie Mercer
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
May 24, 2022 -

Jessica and Anthony Martin responded

Shout out and big thanks goes to the Kia dealership off of Atlantic Blvd!!! We are grateful for your dedication and attention to details. See you on the next service!!!

May 16, 2022

Flat out lied about warranty coverage. Now I'm responsible for repairs on a car that has less than 40,000 miles on it More

by dknieberg
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
No
Employees Worked With
Reilly Mickey
April 29, 2022

Great maintenance service provided which included complimentary washer. The assistance received was very professional and the time was precise as I was informed. More

by mreyes
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Mercer
April 27, 2022

I have used Southside Kia for many years and I have to say the service has always been great BUT by far my service advisor this visit Tommie Mercer was OUTSTANDING! He was absolutely on top of his game a More

by delanie_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
April 25, 2022

Great service! My vehicle was ready 30 minutes sooner than I expected! Oil change, tire rotation and a new battery. Now I'm back on the road! More

by Collmoorepam
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reilly Mickey
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