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Southside Kia - Service Center

Jacksonville, FL

4.7
472 Reviews

472 Reviews of Southside Kia - Service Center

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August 29, 2022

Bo Mercer in the service department is professional and friendly and kept me informed about what was going on with my car. I am very satisfied with my experience. More

by navada.joyce
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Southside Kia responded

Bo, we're happy to hear our team made your experience a great one -- thank you!

August 25, 2022

Every time I’ve taken my vehicle to this dealership to be serviced everyone has ale been helpful and friendly. More

by Lou
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert D
Sep 09, 2022 -

Southside Kia responded

Lou, we're delighted to hear our team is always so friendly! Thank you for the wonderful review!

August 18, 2022

The service people where very professional and friendly. The took car of my car right away. Mickey was terrfic More

by theangellady
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Sean Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Southside Kia responded

Thank you for sharing your appreciation for our team member Mickey!

August 13, 2022

The service was good service agent was very patience and he was very helpful through it all kept me on top of everything More

by Violetbrya
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
4.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Southside Kia responded

We're happy to hear our team was so helpful -- thanks!

August 10, 2022

Courteous, friendly, knowledgeable Staff. They genuinely care about you and your vehicle. I highly recommend Southside Kia service department. More

by carisscm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Southside Kia responded

Thank you for the kind review!

August 06, 2022

Go see Anthony, Tommy, or Reilly. The Southside Kia team customer service is excellent! I highly recommend them! More

by carisscm
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Thim Tin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melissa Verri
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Reilly Mickey
Aug 24, 2022 -

Southside Kia responded

We're delighted to hear our team delivered an excellent customer service experience! Thank you for the fantastic review!

August 01, 2022

I really recommend Robert Delvecchio. Very respectful , polite and patient.He will explain and help you with any kind of issue. Look for him in the Service store! More

by susanmf1779
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert Delvecchio
Aug 24, 2022 -

Southside Kia responded

Thank you for sharing your appreciation for our team member Robert!

July 08, 2022

I am beyond pleased with how I was treated. Carisa Soto, my Service Advisor was outstanding once again. I had a serious issue and she resolved it in very quick order. I couldn't be happier w More

by ngargan1
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
Aug 24, 2022 -

Southside Kia responded

We're happy to hear our team member Carisa made your recent experience a great one! Thank you for the wonderful review!

July 08, 2022

Service was great car 🚗 works great Riley was just wonderful and honest great service fast and friendly I would recommend Riley for service anytime More

by Kia
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Reilly Mickey
Aug 24, 2022 -

Southside Kia responded

We're delighted to hear our team member Riley always takes such good care of you and your car! Thank you for the fantastic review!

June 30, 2022

Bo Mercer assisted me in my service. We are extremely pleased with his attention to our car getting taken care of!!! We would recommend him and this dealership!!!! More

by d1madden
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Bo Mercer
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