Back

Southside Kia - Service Center

Jacksonville, FL

4.7
472 Reviews

472 Reviews of Southside Kia - Service Center

Sort by
October 18, 2022

I have been a customer at Southside KIA for the past 12 years; I have had many different models of KIA and I love all of them for different reasons but I can say the service at Southside KIA is top notch; More

by delanie_99
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
GLENN LEPKOWSKY
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sean Mickey
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 13, 2022

Carisa Soto is the BOMB. She always tries to accommodate me with my vehicle. I was able to get my vehicle fixed the same day! More

by nyluv516
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 06, 2022

I've been a customer of this dealership for quite a while. Rarely have I had an issue with the service dept. and if/when I do it's been corrected to my satisfaction. Current service request was complet More

by Foreigner
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Bo Mercer
October 03, 2022

Anthony grant in the service center is awesome and such great help thank you greatly for everything More

by Keshaunap
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
October 03, 2022

Took my K5 in for it's first service check and Robert "Rob" Delvaccio was my service advisor. He could not have been professional, knowledgeable, courteous and kind. In fact, the entire service departmen More

by Charlie b
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Robert "Rob" Delvaccio
September 28, 2022

I really appreciated Carissa Soto’s professionalism. Great job all around! My car was ready on time. More

by Lancyhb
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Carisa Soto
5.0
This rating includes all reviews, with more weight given to recent reviews.
September 20, 2022

Great service with friendly staff. Thank you Robert from Service department and David Young from Sales. More

by DG
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
David Y “The Nice Car Guy”
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Robert
September 12, 2022

Anthony Grant was my service advisor, and I appreciate the hard work and dedication that he shows me every time I have had to come in. My Kia family is the best 💞 More

by Kfchaptah
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Anthony Grant
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 17, 2022 -

Southside Kia responded

Thank you for sharing your appreciation for our team member Anthony!

September 09, 2022

I had an oil change appointment and Bo Mercer and his team provided prompt, excellent service as usual. More

by jac.ma.789
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Tommie Mercer
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 09, 2022 -

Southside Kia responded

We're thrilled to hear Bo and our team always deliver an excellent customer service experience! Thank you for the fantastic review!

September 03, 2022

Rob helped me. He answered all my questions about my car and package deals. Great job overall. More

by mgaugustine87
Customer Service
Quality Of Work
Friendliness
Price
Recommend Dealer
Yes
Employees Worked With
Rob
Sep 09, 2022 -

Southside Kia responded

Thank you for letting us know our team member Rob was so helpful!

...
14
...