Southside Kia

Bill was the Courtesy driver at Orange Park Kia when I first met him. I was so pleasantly surprised to see him now at Southside Kia. He is very friendly, courteous & professional. Love that he's over h first met him. I was so pleasantly surprised to see him now at Southside Kia. He is very friendly, courteous & professional. Love that he's over here now!! More

My purchasing experience was by far the easiest and friendliest experience. From the moment I stepped on to the lot the salesman did everything to help my decision making process easier. I didn't fee friendliest experience. From the moment I stepped on to the lot the salesman did everything to help my decision making process easier. I didn't feel rushed or influenced to make a purchase. He handled me very professionally and respectfully. He dedicated an ample amount of time to ensure that I was given the best rate available. I would/am going to recommend Southside Kia to all of my family and friends! More

Unbelievable customer service, very helpful, went out of his way to ensure that my experience was flawless. Thanks so much for all you guys do!!!! his way to ensure that my experience was flawless. Thanks so much for all you guys do!!!! More

Staff was very understanding for the purpose of my visit to trade for lower owner cost compared to my current car. The friendly staff listened to my desire to learn more about the Soul. The entire team educ to trade for lower owner cost compared to my current car. The friendly staff listened to my desire to learn more about the Soul. The entire team educated me on the benefits of owning the Soul and worked to make the "numbers" work to achieve my goal of lowering owner cost. The car was immaculately prepared and the infotainment system set up for my use. The overall experience was great. I got the Soul with the options I wanted and at the cost I targeted. The car is a head turner and I will return for scheduled maintenance. I will recommend this dealership and staff. More

Mr. Young was very cooperative and worked diligently to make sure that my schedule was met. He rearranged his schedule to meet mine. He was pleasant and professional in the performance of his duties. make sure that my schedule was met. He rearranged his schedule to meet mine. He was pleasant and professional in the performance of his duties. More

i CALLED THIS DEALERSHIP ON MY WAY FROM ST. AUGUSTINE AND ASKED THEM IF THEY HAD THE CAR I WAS LOOKING FOR, WHICH WAS A BLACK OPTIMA EX WITH TAN LEATHER INTERIOR. THEY SAID ABSOLUTELY AND IT WOULD BE READY ASKED THEM IF THEY HAD THE CAR I WAS LOOKING FOR, WHICH WAS A BLACK OPTIMA EX WITH TAN LEATHER INTERIOR. THEY SAID ABSOLUTELY AND IT WOULD BE READY TO GO WHEN I GOT THERE TO LOOK AT AND DRIVE. WHEN WE ARRIVED AN HOUR LATER THEY HAD NOT EVEN LOOKED TO SEE IF THEY HAD THE CAR I WAS LOOKING FOR. NEEDLESS TO SAY THEY DID NOT HAVE ONE. THEY DID HAVE A MORE EXPENSIVE MODEL THAT THEY SAID THEY WOULD MAKE ME A GOOD DEAL ON, BUT I ALREADY HAD FINANCING AND I WAS NOT INTERESTED. THEY SAID THEY WOULDNT HAVE TO PULL MY CREDIT THEY WOULD JUST GO OFF OF INFO FROM THE OTHER KIA DEALERSHIP THAT HAD ALREADY PULLED MY CREDIT REPORT.UNFORTUNATLY FOR THEM I GET REPORTS ON MY PHONE WHEN SOMEONE DOES A HARD INQUIRY AND THEY LIED!!!!! THEY SAID THEY JUST NEEDED MY S.S# TO PULL FROM OTHER DEALER. LIARS!!!!! I WOULD NEVER WALK BACK INTO THIS DEALERSHIP AGAIN. DEALERSHIPS LIKE THESE GUYS GIVE THE GOOD OOES A BAD RAP!!!!! More

I had a service appppointment for my 2012 Sorento and instead of just waiting, I decided to checkout the 2014 Sorentos in the yard. This lead to the me wanting to upgrade my existing model and package to instead of just waiting, I decided to checkout the 2014 Sorentos in the yard. This lead to the me wanting to upgrade my existing model and package to the next level up. I met Chris and he made it easy to purchase my new vehicle. Now, while Chris is an amazing gentleman, I did not get the preferred model as requested, one with a moonroof like I had in my 2012 Sorento with a V6 Engine., as this model/package was not available at the Southside location nor at the sister location in Orange Park. However, I was advised that the sister location had two available 2014 Sorentos and one with an upgraded electronic package was brought to Southside about one hour later. When the car arrived, I discovered that it was not a v6 and did not have a moonroof. So, now I have to have the moonroof added and pay additional for it outside of the initial writeup/purchase price. Chris has arranged for the vendor to call me and promised a loaner car while the job is being done. My advise, make sure you see the vehicle before signing the final paperwork and be very sure that your needs are correctly understood. I love the new 2014 Sorento, and once I have the moonroof installed I will love it even more. As for the V6... Well, maybe I can spend less on gas. We will see. On a final note, Chris is a great guy! More

I expected to have to purchase a used car and thanks to Chris, I ended up with the car of my dreams, a brand new 2014 Kia Sedona. This was my second Kia purchased at this dealership, they have always been Chris, I ended up with the car of my dreams, a brand new 2014 Kia Sedona. This was my second Kia purchased at this dealership, they have always been great. The service department is great as well. I am a very happy customer thanks to Chris (Hotdog) Pinard! More

The deal was somewhat simple. They did not have the car on the lot because it is a new model redesign but it was at the port. We got the car in let than a week. Chris was great to deal with. on the lot because it is a new model redesign but it was at the port. We got the car in let than a week. Chris was great to deal with. More

I thought that both Zach Griffith and Adis Smajlovic were very knowledgeable about the Forte, also very friendly. I felt very welcomed and would recommend my family and friends to purchase a vehicle at South very knowledgeable about the Forte, also very friendly. I felt very welcomed and would recommend my family and friends to purchase a vehicle at Southside Kia. Thank You! More