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Southside Kia
Jacksonville, FL
987 Reviews
Thank You for Choosing Southside Kia
The staff here at Southside Kia would like to formally thank you for making our Kia dealership your first choice for all of your vehicular needs. We proudly serve our friends in Jacksonville, St Augustine, Fernandina Beach, Orange Park, Atlantic Beach and surrounding areas. Here at Southside Kia, we have a strong and committed sales staff with many years of experience satisfying our customers’ needs. Don’t take our word for it. Simply ask one of the thousands of Kia drivers across our beautiful city of Jacksonville, Fl!
At Southside Kia, we offer a huge selection of new vehicles including the Kia Forte, Forte 5-Door, Forte Koup, Optima, Rio, Sedona, Sorento, Soul and Sportage. If you aren’t in the market to purchase a new vehicle at the moment, you will be pleased to know that our dealership also offers a huge selection of pre-owned vehicles by the top vehicle manufacturers in the world. You can seamlessly purchase a vehicle at our dealership with our financing department if you need it.
Whatever it is you are looking for, you are sure to find it right here at Southside Kia including an excellent Service & Parts department. We are conveniently located at 9401 Atlantic Blvd. Jacksonville, FL 32225, click Directions for simple interactive step-by-step instructions on how to get to our Kia dealership in Jacksonville, FL. You can also reach Southside Kia at any time by filling out contact form or simply giving us a call at 904-406-7716. The entire staff at Southside Kia looks forward to serving you!
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This rating includes all dealership reviews, with more weight given to recent reviews.
Sales Price Transparency
Service Price Transparency
Trade-in Experience
Purchase Time
Finance Experience
Workmanship
Service Time
Service Communication
Hours
Sales/Showroom
Monday 9:00 AM - 8:00 PM
Tuesday 9:00 AM - 8:00 PM
Wednesday 9:00 AM - 8:00 PM
Thursday 9:00 AM - 8:00 PM
Friday 9:00 AM - 8:00 PM
Saturday 9:00 AM - 8:00 PM
Sunday 11:00 AM - 5:00 PM
Service
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
Parts
Monday 7:00 AM - 7:00 PM
Tuesday 7:00 AM - 7:00 PM
Wednesday 7:00 AM - 7:00 PM
Thursday 7:00 AM - 7:00 PM
Friday 7:00 AM - 7:00 PM
Saturday 7:00 AM - 5:00 PM
Sunday Closed
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Showing 987 reviews
January 14, 2016
Bad customer service My mother and I went here after buying two cars from them and I took my car in for service and we stood there at the service desk for about 15 minutes My mother and I went here after buying two cars from them and I took my car in for service and we stood there at the service desk for about 15 minutes. The employees were all doing something, which I had no problem with, but nobody and I mean nobody acknowledged us or said we'll be right with you. We stood there at the counter for a while and then we just left and I would have thought that somebody would have came out and stopped us but they just let us leave without ever even asking us if they could help us. I took my car someplace else to be serviced. Now I have a problem in my steering column and am dreading going back there. More
by Mike99
Employees Worked With
No employee helped us
January 01, 2016
Andrea in Service Department EXCELLENT!! I went in in December 28, 2015 for my appointment for recall work on my Kia Soul. Service Employee Andrea was extremely helpful. I needed the recall I went in in December 28, 2015 for my appointment for recall work on my Kia Soul. Service Employee Andrea was extremely helpful. I needed the recall work done and Andrea made sure it was done promptly. I was very impressed with the efforts Andrea went through to make sure my work was done as scheduled. More
by DAN
Employees Worked With
Andrea
December 01, 2015
Satisfied with Service Ray was VERY helpful! I hate car issues, but Ray makes them less painful. I really appreciate the effort he makes to make you satisfied in a bad situa Ray was VERY helpful! I hate car issues, but Ray makes them less painful. I really appreciate the effort he makes to make you satisfied in a bad situation...not an easy job. Thank you!! More
by dmsoncrant
Employees Worked With
Ray
November 09, 2015
SatisfiedCustomer I guess Ihatekia123 4/08/2014 who wrote a review must be getting paid to say these things because I have dealt with Tom & Ray twice now and had no pro I guess Ihatekia123 4/08/2014 who wrote a review must be getting paid to say these things because I have dealt with Tom & Ray twice now and had no problem. You know how it is when someone goes to a dealer and is not ready to buy an automobile, it scares the crap out of them and they want to take it out on someone else. Well, I recommend Southside Kia to anyone. More
by Ginospimoni
Employees Worked With
Tom, Raymond Miller
October 06, 2015
Pitiful I would never buy another car from here because if you take it in to the dealership to have work done on it they Won"t stand behind the car! They don' I would never buy another car from here because if you take it in to the dealership to have work done on it they Won"t stand behind the car! They don't warranty the work be careful you will be on your own with this dealer ship and I called them took the car in Ray Caraballo told me to give him a day to get it covered? I called back the next day the girl said he was busy took my number guess what he never returned my call. I called 3 days in a row left my name and number Nothing! You would think they would have the Courage to at least call you and say they are not going to cover it but they can't even do that.. Be warned Buyers More
by Jean
Employees Worked With
Ray Caraballo
July 22, 2015
Don't go here Went to Kia Southside to look into buying a new Forte. They asked me to fill out credit information. I specifically asked if this was for a soft or ha Went to Kia Southside to look into buying a new Forte. They asked me to fill out credit information. I specifically asked if this was for a soft or hard inquiry on my credit and Christopher Pinard lied through his teeth and told me it was a soft inquiry. I ended up not buying a car and about 20 minutes later got an email from Credit Karma telling me that there has been a change to my credit score because he did a HARD INQUIRY. Now my score dropped 6 points because of him. I am very disappointed in this dealership and will definitely never buy from it or recommend it to anyone. Don't go here. I've been to other dealerships who were a lot more honest and didn't screw with my credit without my permission. More
by Cmhunt531
Employees Worked With
CHRIS (HOT DOG) PINARD
July 13, 2015
Genuine Experience! Raymond greeted us. We came by to drive a Soul. Within 10 minutes we were in the car and driving. Love this crossover! Rides beautifully, hugs the Raymond greeted us. We came by to drive a Soul. Within 10 minutes we were in the car and driving. Love this crossover! Rides beautifully, hugs the road! Pleasantly surprised, given that the price is in my mind reasonable for a vehicle! Read the ratings for Kia, amazing really and it does not get the credit it deserves! We then talked with Chris. Very nice conversation, like talking to a friend, straightforward, no nonsense. We all came to the same conclusion very quickly, and I learned a lot! I have never had such a great experience at a car dealership ever! I would come back to Southside Kia and I would refer friends! Thank you Raymond and Chris! More
by Debbie
Employees Worked With
Chris and Raymond, Raymond Miller
April 11, 2015
Worst Costumer Service Ever! First I called after 3 hours and I was told my car was done. Then I waited for it to be finished for an hour after that. My car then sat in the finish First I called after 3 hours and I was told my car was done. Then I waited for it to be finished for an hour after that. My car then sat in the finish lane for 45 minutes before they checked me out. Paul my service rep was extremely rude not only to me but to a customer he was talking to on the phone. I will not be back to this dealership and service department again. They need to go to customer service training classes. Unacceptable. More
by Vic
Employees Worked With
Paul
January 10, 2015
What a joke The worst experience by any sales rep Chris Pinard is a shady liar. I have never experienced such rude arrogant behavior by a sales rep ever. The plac The worst experience by any sales rep Chris Pinard is a shady liar. I have never experienced such rude arrogant behavior by a sales rep ever. The place was great back when it was Atlantic Kia. What a shame. More
by E_Klein
Employees Worked With
CHRIS (HOT DOG) PINARD
September 16, 2014
A/C Problems.....No Problem We do not live in Jacksonville but my wife is being treated for a rare Cancer at Mayo Clinic and when we got in her company car (Optima) and the A/C w We do not live in Jacksonville but my wife is being treated for a rare Cancer at Mayo Clinic and when we got in her company car (Optima) and the A/C would not work we went to the hotel to find a dealer. I Googled KIA to find Southside was right down the road and had excellent ratings.I got an appointment in an hour which would just be unheard of back in our hometown. On the way to the dealer the A/C just started to work. When we arrived and told Dan White our story he did everything to help us get checked out and even spent the time to make sure we understood how to use the A/C properly. He went above normal customer service for a couple of out of towners. I got a feeling our next new personal car will be a KIA from a dealer with excellent customer service. The drive is worth it! Thanks again Dan White. You made a difficult trip better and brought a smile to a cancer patience's face. More
by mrbates
Employees Worked With
Dan White
