Southside Kia

2018 Kia Optima Purchase- Southside Kia Southside Kia exceeded my expectations. I was able to trade in my car for a fair offer and left with the car that I wanted. The staff was very friendl Southside Kia exceeded my expectations. I was able to trade in my car for a fair offer and left with the car that I wanted. The staff was very friendly and Kyle Smith went above and beyond to help me get my new car within my budget without feeling pushy. I highly recommend him at Southside Kia. More

customer service my experience is just usually ok. my only pet peve is the customer service. when you walk through door, no one every greets you. people can be behind my experience is just usually ok. my only pet peve is the customer service. when you walk through door, no one every greets you. people can be behind the counter having a conversation with each other, but even if the person(s) standing behind the counter is waiting for someone to come up front , they should at least acknowledge you standing there and say that someone will be with you. also the representative should always introduce themselves. More

Service of my optima Customer service was great as always. Would give them 10 STARS on a five star servey. Waiting room was clean and comfortable. Service was prompt. Customer service was great as always. Would give them 10 STARS on a five star servey. Waiting room was clean and comfortable. Service was prompt. More

Excellent service professionalism exceeds average. The attention given was very well appreciated. The help and consideration of the customer needs exceeds Normal .! The attention given to listening t The attention given was very well appreciated. The help and consideration of the customer needs exceeds Normal .! The attention given to listening to specific issues a customer may have is phonomenal . The care that was taken in satisfying my needs were exceptionally surprising and I’ve have never felt this good about customer care ever in my life . ( Over 60) I thank the staff and would recommend this location to anyone that truly need to purchase a reliable vehicle. More

Great experience and friendly staff Had a great experience. They worked well with me to give me everything i wanted. Very accommodating and very nice and friendly staff. I would recommen Had a great experience. They worked well with me to give me everything i wanted. Very accommodating and very nice and friendly staff. I would recommend this location. More

Wonderful service Outstanding experience always with this service department and the service advisor Ray Caraballo always is there to help . He goes above and beyond to Outstanding experience always with this service department and the service advisor Ray Caraballo always is there to help . He goes above and beyond to help his customers. Wonderful customer service. More

Recall I had to call and even came in once with a scheduled appointment before my car was finally serviced. There was a problem with the parts. You guys sa I had to call and even came in once with a scheduled appointment before my car was finally serviced. There was a problem with the parts. You guys said you’d call me when they came in but never did. I called and was told you were struck by lightning and to call back. I called and reached Mike- who said he’d call me back after checking for the parts and did not call me. I called again and reached Chris. He was great. Within minutes he told me the parts were in and made my appointment. When I brought my car in I was greeted by Andrea? A lovely young lady who was extremely thorough and efficient. So the last two people I encountered were amazing so I was happy with the end result. More

Sales and Financing We had a great experience working with Glenn and Gary. Glenn had the car we wanted ready to go when we arrived and Gary made the financing go smoothl We had a great experience working with Glenn and Gary. Glenn had the car we wanted ready to go when we arrived and Gary made the financing go smoothly. We enjoyed working with both of them. More

Service dept I am an Uber driver, and take my Kia Soul in for service every 5000 miles. They have me in and out in a short time, plus they wash my car. They are I am an Uber driver, and take my Kia Soul in for service every 5000 miles. They have me in and out in a short time, plus they wash my car. They are all professional and friendly, and always know the answer to my questions. I also have a Kia Cadenza that I take there too. I love my Kia's. More

Kyle and Jorge were absolutely AMAZING! Kyle went above and beyond to assist me in finding a vehicle for me. He asked questions and listened to my answers. I truely felt like a person and no Kyle went above and beyond to assist me in finding a vehicle for me. He asked questions and listened to my answers. I truely felt like a person and not a dollar sign. Then I had the opportunity to meet George who kept me informed every step of the way. I wasn't left sitting there wondering what was happening. I highly recommend asking for Kyle by name! More