Southside Kia

I had an appointment to bring my car in for a safety recall. I was greeted up on arrival. My appointment was pretty much on time. I was told approximately how long the service would take. I was asked recall. I was greeted up on arrival. My appointment was pretty much on time. I was told approximately how long the service would take. I was asked about a complimentary car wash. My car was ready in the time frame advised. My car was washed afterwards. I did notice my clock and pre set radio stations were off time/stations. My AC was on full blast/speed when I went to get inside my car. The staff was friendly. More

Sheldon Smiths’ professionalism, demeanor and passion for what he does are second to none. I admire that in him! He gives customer service and KIA an extremely good name. I could go on and on, but you get th what he does are second to none. I admire that in him! He gives customer service and KIA an extremely good name. I could go on and on, but you get the gist. I’ll be requesting Sheldon as my Service Advisor from here on, whereas I’ve never requested a specific Advisor before. Thank you for being awesome, Sheldon! Cynthia Holder More

I had a great experience at South side Kia while getting my tire replaced. I was even shuttled to get something to eat. Reilly Mickey and his crew were Awesome. They were getting people in and out. Everyone my tire replaced. I was even shuttled to get something to eat. Reilly Mickey and his crew were Awesome. They were getting people in and out. Everyone was Courteous and polite. Thanks for the great experience! More

This dealership took advantage of a 18year old who has worked diligently to get her credit where she wanted it to be in order to purchase her vehicle She purchased a 2022 Kia k5 on May 15 and here it is worked diligently to get her credit where she wanted it to be in order to purchase her vehicle She purchased a 2022 Kia k5 on May 15 and here it is May 31 and the car is shaking We believe it needs an alignment She took the car back on May28 they told her she would have to pay a diagnostic fee and pay for whatever repairs has to be done This is ridiculous This dealership sold a vehicle that was not ready for purchase the car was not even on the lot yet They got it from the back after speaking with her about what she was looking for She is young and not knowledgeable of what to look for and they took advantage of that It’s a horrible experience And I would not recommend anyone to purchase from this dealership More

This dealership had great service all around! Quick and communicative. No complaints at all. Sheldon Smith was very helpful Quick and communicative. No complaints at all. Sheldon Smith was very helpful More

Great Customer Service Experience. .. Robby Sobol was the sweetest. He listened to my concerned voice when advising the nightmarish 2 month experience I had with Greenway KIA. Assisted .. Robby Sobol was the sweetest. He listened to my concerned voice when advising the nightmarish 2 month experience I had with Greenway KIA. Assisted with a Quality Vehicle Inspection to make sure all was now well with my car. I feel safe and again at ease driving my KIA Sportage. I also observed his kindness and attentiveness with other customers as I waited on my vehicle. Although yes they were busy that day, he was patient with others and took the time to keep other customers updated on the progress of their car and wait time. More

Outstanding dealership. Just purchased our 5th Kia. Love the attention paid by sales staff to what we wanted in the new car. Just purchased our 5th Kia. Love the attention paid by sales staff to what we wanted in the new car. More

Once in a while you meet someone like Ashley Dykstra, a Kia Service Advisor at Southside Kia in Jacksonville, FL who’s genuinely warm, friendly, and happy, working a sometimes thankless stressful job. A p Kia Service Advisor at Southside Kia in Jacksonville, FL who’s genuinely warm, friendly, and happy, working a sometimes thankless stressful job. A person who is a true problem solver who quickly and immediately provides exceptional service. We had a major engine issue with our 2017 Kia Sorento LX 2.4 Liter automobile, and didn’t really know what to do. Whenever I called her, she immediately looked into things, and got back to me with solutions, in a very timely manner. We must have spoken and/or texted each other, a dozen different times, over the course of a couple of weeks. She took care of everything including the car rental, scheduling for repairs, etc with the help of her other co-workers/teammates Robbie and Carisa. Together they all get an AAA+ from me and my wife Tina. I would really like to encourage other Kia Service Advisors and workers, to be more like them and work as a team. The reality is that many people like me, really do appreciate the hard work, they put in! More

I received excellent service from Robert Sobol. He was very attentive in helping me with my car service. He was very attentive in helping me with my car service. More

Service was completed in a timely manner and at a fair price. Very satisfied with this dealership. price. Very satisfied with this dealership. More