Southside Kia

I brought my car in due to an engine problem and Belle was an excellent service advisor. She got a new engine from Kia under a recall quickly and provided a rental car for a couple days until the engine w was an excellent service advisor. She got a new engine from Kia under a recall quickly and provided a rental car for a couple days until the engine was delivered and installed. She communicated via text to give updates. Car seems to be running great now, I will definitely be returning for future service. More

i always come to this dealership and work with anthony grant, he’s so amazing to work with, makes everything so easy to deal with, i always request/ recommend him to others. grant, he’s so amazing to work with, makes everything so easy to deal with, i always request/ recommend him to others. More

Very good staff, always willing to help. There expertise is beyond good. Thanks to Anthony Grant and the service team There expertise is beyond good. Thanks to Anthony Grant and the service team More

Came in for service maintenance & was in and out in 30 minutes! Anthony was very nice and helpful. minutes! Anthony was very nice and helpful. More

Reilly Mickey was an amazing service advisor. He fit my car into his schedule and even looked up if I had any warranties for the work that needed to be done. He kept me in the loop with everythin He fit my car into his schedule and even looked up if I had any warranties for the work that needed to be done. He kept me in the loop with everything going on with my car while it was at the shop. He was simply the best and the most amazing. More

I'm always satisfied with the service. Riley is always very polite and professional. The staff are great. Riley is always very polite and professional. The staff are great. More

Warranty work done quickly, Sheldon Smith made sure that everything was taken care of. Including us! everything was taken care of. Including us! More

Reilly Mickey took “Excellent Care” of our car while being serviced at Southside KIA in Jacksonville Florida. I expected the service call to last a couple of hours. However, it was completed in about 1 being serviced at Southside KIA in Jacksonville Florida. I expected the service call to last a couple of hours. However, it was completed in about 1 hour! Awesome service and great communication from Reilly was unexpected but certainly appreciated! Great customer service is standard at Southside KIA in Jacksonville Florida! I have had zero issues with anyone at the dealership since the first 5 minutes that I walked onto the property. I can not give any higher recommendation to anyone else who may read this. Southside KIA in Jacksonville Florida is by far the best car dealership I’ve ever dealt with in my 67+ years of life! I am a customer who has bought 2 cars from them and I am very pleased with my experience with Reilly Mickey in service and our salesman Nick Kroll, as well as the financial advisor Tony. The floor manager was awesome as well. The Southside KIA team in Jacksonville Florida is an amazingly awesome group of people who have a great focus on customer service!!! More

Top of the line customer service from Belle B! !! As always she not only exceeds expectations but surpasses them. From keeping me informed on the parts that I'm waiting for, to the updates on the s !! As always she not only exceeds expectations but surpasses them. From keeping me informed on the parts that I'm waiting for, to the updates on the servicing of my vehicle including a video to letting me know as soon as my vehicle is ready for pickup so I can plan accordingly. Then the next day she's checking up on me to make sure all is well and we are completely satisfied with our visit. Belle B is amazing and is truly an asset to Southside Kia! More

Excellent customer service by Anthony! He kept me informed and was very knowledgeable of what I needed. He kept me informed and was very knowledgeable of what I needed. More