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Southland Dodge Chrysler Jeep Ram - Service Center

Houma, LA

4.7
804 Reviews

804 Reviews of Southland Dodge Chrysler Jeep Ram - Service Center

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August 18, 2023

They have a friendly staff! The service department employees are very thorough when diagnosing vehicle concerns! More

by LINMOORE99
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ms. Sue. Service Department.
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Aug 18, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

August 17, 2023

Service department was very helpful in determining the problem and repairing it in a quick way. Will definitely use aqain More

by petexpress
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Michelle Belsom
4.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 18, 2023 -

Southland Dodge Chrysler Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Southland Dodge Chrysler Jeep Ram!

August 13, 2023

I have been doing business with Southland since about 2006 and have always received excellent service. Jesse Thompson has been there for us before, during and after every purchase. More

by HOUMA77
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roxanne in Service
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Aug 14, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for choosing Southland Dodge Chrysler Jeep Ram over the years. Your feedback and rating mean a lot to us. We're glad to hear that Jessie is always able to help. We look forward to serving you for years to come.

August 13, 2023

No communication, no updates and clear info given to me. Not a convenient place to arrange service for working people More

by odana985
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Shirley
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Aug 14, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

August 12, 2023

Have been using them for yrs, have always been treated well and will continue to use them in the future More

by bharmon5125
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Miranda Malbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 14, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thanks for sharing about your experience with Southland Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon!

August 11, 2023

The salesman was great to deal with and I felt like if I would have any problems he would be there for me. More

by WINE_HEAD66
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Carla Jackson
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Aug 14, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

August 10, 2023

Great service and they will put their customers first to make any situation fair and right. More

by rtemple3330
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Ashley Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

August 09, 2023

Love this dealership and will remain a long standing customer! Great job! Thank you Southland! More

by KRISTI.GRAVOIS
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2023 -

Southland Dodge Chrysler Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you for choosing Southland Dodge Chrysler Jeep Ram, Kristi, we look forward to having you as a valued customer for many years to come!

August 08, 2023

Miranda, Roxanne, Todd, and the other service staff were all very helpful and great, needed an oil change and they got it done fast and efficiently! More

by chloerice454
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Tessie Pellegrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Malbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Aug 10, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thanks for sharing your thoughts about your experience with Southland Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon!

August 04, 2023

Great communication, great work, and super fast Repair. It has been two days and no problems with my truck anymore. More

by AVID0182
Service Price Transparency
Workmanship
Service Time
Service Communication
Recommend Dealer
Yes
Employees Worked With
Sue
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Aug 04, 2023 -

Southland Dodge Chrysler Jeep Ram responded

Thank you! Sue and our team appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Southland Dodge Chrysler Jeep Ram.

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