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Southland Dodge Chrysler Jeep Ram - Service Center

Houma, LA

4.7
804 Reviews

804 Reviews of Southland Dodge Chrysler Jeep Ram - Service Center

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November 06, 2020

Couldn’t have had a better experience. Was kept up to date on service of vehicle , was given a loaner truck to use while mine was being serviced. Will return for future service. More

by jchampagne1
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audie in service dept.
Nov 07, 2020 -

Southland Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Southland Dodge Chrysler Jeep Ram. Please don't hesitate to reach out if you need anything else.

November 04, 2020

Job was not completed at pick up. Was told ordering a part and covering it under vehicle warranty not the responsible party. Trunk alignment part of claim and was not done. Vehicle was new and not repa More

by LACINDA26
Quality Of Work
Recommend Dealer
No
Employees Worked With
Collision repair
October 27, 2020

The service was fast and very professional! They always go above and beyond to help get my vehicle fixed in an respectable amount of time. More

by sandi.click4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dean Click
Oct 27, 2020 -

Southland Dodge Chrysler Jeep Ram responded

We are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

October 27, 2020

The service was done quickly and correct. I was kept informed about how the repairs was going and how long it would take by service advisor. More

by hutton76
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audie
Oct 28, 2020 -

Southland Dodge Chrysler Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Southland Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come!

October 26, 2020

Had to order parts but the delivery wasn't bad considering the coviq. Brought truck in and received a complimentary vehicle which was great. Truck was ready in no time great service if you ask me More

by bigbub715
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda Malbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 26, 2020 -

Southland Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

October 24, 2020

The experience is heartbreaking after purchasing a beautiful car, now having a problem with the car and they haven’t fix it yet. First, I was told the sound was coincidental. The after getting angry a More

by MCGUINJEARNEE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Nov 10, 2020 -

Southland Dodge Chrysler Jeep Ram responded

We're sorry that your experience has been frustrating. Would it be possible to have someone from our management team reach out to you to discuss? Thank you for your time, and hopefully we can get to the bottom of this. Southland Dodge Chrysler Jeep Ram

October 14, 2020

Takes care of issues promptly. Friendly service people. Helpful, kind and knowledgeable service department. Helpful sales associates. Even when you are walking around looking helpful. See by More

by PABBOURGEOIS1950
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 14, 2020 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with Jessie and our team. We're glad to hear we delivered such a great experience!

October 14, 2020

Greeted immediately when I arrived. I was contacted as soon as my vehicle was ready. When I arrived to get my vehicle, it was ready to go. More

by Jojo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Pierron
Oct 14, 2020 -

Southland Dodge Chrysler Jeep Ram responded

Jojo, It's great to hear that Mason was able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Southland Dodge Chrysler Jeep Ram!

October 14, 2020

I’ll never bring my Jeep there again. Terrible service if my company Jeep and NO customer help. First service issue didn’t work. Drive 1/2 mile and engine light came in again. Brought it back that day and th More

by SCOTTMFORET
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Holly
October 13, 2020

This was done professionally and in perfect way from start to finish. I was given a loaner with no issues nor any problems what so ever. More

by HARTDOCTOR2004
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jody Marcel
Oct 13, 2020 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us! We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

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