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Southland Dodge Chrysler Jeep Ram - Service Center

Houma, LA

4.7
804 Reviews

804 Reviews of Southland Dodge Chrysler Jeep Ram - Service Center

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February 10, 2021

They are friendly and get right on the vehicle, work is done in a timely manner and the location is clean They checked off on my washer fluid being full and it was empty when I got my truck back. I had to More

by lve
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Domangue
Feb 10, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for taking the time to submit a review. We are so glad we could assist you with your car service. We truly appreciate your business. We apologize, however, that we missed the mark on refilling the washer fluid. If you would like to further discuss your concerns, feel free to contact us at your convenience.

February 09, 2021

Really quick response to help me. Very little wait time to get my tire. He kept me informed about what was going on and what was needed. More

by dmt3212009
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Domangue
Feb 09, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

February 09, 2021

My radio had to be replaced due to the laminating it was under warranty The time was not fixed and I am having issues with SiriusXM. This could have all been tended too while my vehicle was there. it’s h More

by RMCREPPEL
Recommend Dealer
Yes
Employees Worked With
Roxanne
Feb 09, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Providing a positive experience is our top priority, and we’re sorry to hear you are still having issues with your radio. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly.

February 07, 2021

Was well taken care of .The service was great got it back to me sooner than I expected . I would recommend anyone to bring their automobile to them. Friendly service More

by BOURGDONNIE
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessie Pellegrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Prosperie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Domangue
Feb 07, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Hello Donnie! Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a positive experience!

February 06, 2021

Excellent service department and very friendly people to do business with. Well worth the trip from New Orleans Highly recommend Southland Dodge when buying a new or used vehicle. More

by lswitzer3
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Domangue
Feb 07, 2021 -

Southland Dodge Chrysler Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Southland Dodge Chrysler Jeep Ram!

February 05, 2021

Excellent customer service! Love my Dodge always get quick friendly service. The employees in the service department are always smiling and ready to go the extra mile for you! This is at least the 3 Do More

by haroldeva2
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Domangue
Feb 06, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our service team, and we look forward to working with you again.

February 04, 2021

They went beyond expectations,a wonderful experience.Would recommend to purchase a new or use vehicle purchase there.High level of customer service and integrity. More

by ACEPALACIO
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley
Feb 04, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for your business and this review. We're happy to hear that our sales team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know. Congratulations on your new vehicle!

February 02, 2021

South land dodge of Houma, La service department are the worse. They created a problem with my car told me someone else did it not knowing they were the only ones to work on my vehicle. After I inform them More

by ELISSIA23
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Dean
Feb 19, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Elissia, thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please feel free to reach out to management directly. Our goal is to make sure everyone that visits the dealership has a top-notch experience. We’re sorry that we didn’t meet that goal in this case and we’d love the opportunity to get more details to see if we can turn this situation around for you.

February 02, 2021

Roxanne and the service crew at Southland Dodge Chrysler Plymouth are an excellent bunch. They are always friendly and always on time with service for my vehicle. More

by BLAIR.MICHEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Roxanne, Duane, Dean, Audie
Feb 02, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for choosing Southland Dodge Chrysler Jeep Ram, your feedback and rating mean a lot to us. We're glad Roxanne and the rest of our service team were able to help, and we hope to see you again!

January 31, 2021

Great atmosphere friendly staff prompt service always a pleasure to do business with from sales personnel tocustomer service went in for oil change with customers ahead off me and was still out in a tremen More

by JWASH2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessie Pellegrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Mrs.Carla , Brad Domangue
Jan 31, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thanks for sharing your thoughts about your experience with Southland Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon!

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