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Southland Dodge Chrysler Jeep Ram - Service Center

Houma, LA

4.7
804 Reviews

804 Reviews of Southland Dodge Chrysler Jeep Ram - Service Center

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April 08, 2021

Brought my Jeep in for an oil change and tire rotation. I was quickly greeted by Mason. Service was quick and staff was friendly. Thanks More

by Jojo
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Mason Pierron
Apr 08, 2021 -

Southland Dodge Chrysler Jeep Ram responded

It has been a pleasure serving you, Jojo. Quality customer service is always our number one priority, and we're happy to hear that Mason met your expectations. Thank you again for choosing Southland Dodge Chrysler Jeep Ram; we look forward to having you as one of our valued customers for many more years to come!

April 05, 2021

Excellent service; called me righty when vehicle was ready and answered all my questions. Great service staff really made my experience easy and enjoyable. Thanks again More

by RamTrucks>
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Service department , Ben Badon , Tim Bilello, Furnell Ruffin, Kevin Barrow
Apr 05, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you, Andrew, so much for your kind words, and for taking the time to leave us this wonderful feedback!

April 05, 2021

Had great service and all the personnel there are very helpful and friendly. Repair work was done on time and correct. The loaner vehicle was appreciated. More

by Kurt Grunwald
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessie Pellegrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Dwayne, Roxanne, Brad Domangue
Apr 06, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you, Kurt, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

April 02, 2021

Very informative and knowledgeable. Time and estimated length of service was accurate and on time. Due to uncontrollable challenges the accommodation to the customers request is never questioned and alway More

by danielbourgeois
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service Department- Holly
Apr 02, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Daniel, it's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Southland Dodge Chrysler Jeep Ram!

April 02, 2021

Service department is always ready to help. They listen and take care of any and all request. Very pleased with their service and price. All good. More

by ebaye61
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessie Pellegrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Domangue
Apr 02, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our service team. We're glad to hear we delivered such a great experience!

March 29, 2021

Great customer service by the entire group. Always enjoy dropping off my vehicle for maintenance knowing that the work will be completed properly and timely. More

by BLAIR.MICHEL
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Dewayne, Audie, Roxanne
Mar 29, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for the kind words for our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

March 23, 2021

Brought in for speedometer calibration, reading 5mph slower. Left and it was reading 5mph faster. Was told that’s as close as they could get it. During test drive it was 1mph difference at slower speed More

by KELLER712
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tessie Pellegrin
2.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Ledet
4.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Domangue
Apr 06, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Providing a positive experience is our top priority, and we’re sorry that we failed here. We'd love the opportunity to discuss your visit in greater detail and clear up any issues we can. If it’s possible to talk about your experience one-on-one, please reach out to us directly to let us know the best way to contact you and we will reach out.

March 23, 2021

I would not have any other dealership work on my vehicle. Roxanna and Audie and the entire service department fantastic. They keep you updated on your vehicle status and they make you feel like family. More

by MINNESOTACAJUN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Prosperie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Domangue
Mar 23, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for choosing Southland Dodge Chrysler Jeep Ram, your feedback and rating mean a lot to us. We're glad to hear that we were able to help, and we hope to see you again!

March 22, 2021

They were quick ,polite and efficient. Always nice to go to buy a vehicle or get work done. Will be going back for another oil change and tire rotation in the future More

by jddupre
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Mar 22, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for sharing your thoughts about your experience with Southland Dodge Chrysler Jeep Ram. We appreciate your business and look forward to seeing you again!

March 18, 2021

Employees always nice greeting you as you walk in the door. Very friendly and helpful in assisting you with what ever service your there for. More

by tbreaux82369
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Domangue
Mar 18, 2021 -

Southland Dodge Chrysler Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Southland Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come!

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