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Southland Dodge Chrysler Jeep Ram - Service Center
Houma, LA
804 Reviews
This rating includes all service center reviews, with more weight given to recent reviews.
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804 Reviews of Southland Dodge Chrysler Jeep Ram - Service Center
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May 26, 2021
dealing with Roxanne was great, but as always think price was too high. I have bought many vehicles from dodge and I try to use original parts on everything but I also believe price is too high. was too high. I have bought many vehicles from dodge and I try to use original parts on everything but I also believe price is too high. More
by TBOUDREAUX
Verified Customer
May 25, 2021
I had an excellent experience with the repair department. Everyone was very courteous and helpful. Having no other vehicle, I was transported home and was picked up the next day when the vehicle was ready. Everyone was very courteous and helpful. Having no other vehicle, I was transported home and was picked up the next day when the vehicle was ready. The problem with the vehicle was fixed, and we have had no further issues. More
by jerrybrodnax
Employees Worked With
Service department. Roxanne was particularly helpful.
May 25, 2021
I had an excellent experience and got follow up calls before my truck was ready and after I had it back for a few days. before my truck was ready and after I had it back for a few days. More
by JCARO4408
Employees Worked With
May 24, 2021
Buying a car from Southland Dodge Ram was a great experience when we got our Jeep back in 2020; for not saying Perfect! But, when Service is involved then the whole process and department is really b experience when we got our Jeep back in 2020; for not saying Perfect! But, when Service is involved then the whole process and department is really bad and poor; not what do you expect when you bring your vehicle for service; they have no clue what to do when you tell them I'm bringing my car for X, Y or Z service. It is always something and the main reason why i brought my car to the same Dealer where i bought is to keep a record and track on it; assuming will make things easier if something happen and extended warranty has to be approved. Definitely i will recommend you to buy your car there; but nor service your card there. I did offer my time to receive a call based on my previous service survey and they never called; same as latest one. More
by GEGONZALEZO
Employees Worked With
Deonica McKeel
May 21, 2021
It sucks I will never bring my van to this dealer again. I have a protection plan and they did not even try to use it for my repairs and still wanted me to pay for it. I have a protection plan and they did not even try to use it for my repairs and still wanted me to pay for it. More
by Derrickmgriffin
Employees Worked With
Brad Domangue
May 19, 2021
Audie helped me from beginning to end. Very nice person with great customer service! He was very helpful and contacted me during the entire process. Very kind man. Thanks for everything! I was having w with great customer service! He was very helpful and contacted me during the entire process. Very kind man. Thanks for everything! I was having warranty work done on the Fiat and everything was handled under warranty. All is good! More
by YOGADOWNDABAYOU
Employees Worked With
Audie in Service Department
May 17, 2021
Best dealership and service department!!! Amazing staff Best dealership and service department!!! Amazing staff from purchasing my vehicle to the service department. Third vehicle we have purchased from Best dealership and service department!!! Amazing staff from purchasing my vehicle to the service department. Third vehicle we have purchased from Southland Dodge - and still very very pleased with the amount of time, detail and professionalism for the Southland Dodge team!!! More
by Janet Barrios
Employees Worked With
May 13, 2021
Scheduling an appointment was easy. They followed up after service to ensure the issue was resolved to my satisfaction. Personnel in the service department were very friendly and helpful. after service to ensure the issue was resolved to my satisfaction. Personnel in the service department were very friendly and helpful. More
by c-leonard
Employees Worked With
Deonica McKeel
May 13, 2021
This is an update to previous review. Brad from customer service called and talked with my about my concerns. I appreciate the time to explain why I was not satisfied with the work completed on my truck. Br service called and talked with my about my concerns. I appreciate the time to explain why I was not satisfied with the work completed on my truck. Brad provide some details about he system in my truck and how it works. Its great to know that the dealer is concerned with customer satisfaction and making sure we are taken care of. More
by ETRAHAN71
Employees Worked With
Brad Domangue
