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Southland Dodge Chrysler Jeep Ram - Service Center

Houma, LA

4.7
804 Reviews

804 Reviews of Southland Dodge Chrysler Jeep Ram - Service Center

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June 17, 2021

This is the fourth time I bring my car in about issues and it is still Not completely fixed then they didn’t charge me the right stuff in the woman has been calling and harassing me every day for somethin More

by rierie84
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Roxanne
Jul 04, 2021 -

Southland Dodge Chrysler Jeep Ram responded

We're sorry that you didn't have a completely satisfying experience. Would it be possible to have someone from our management team reach out to you directly to discuss? We'd love the opportunity to address any issues with our team here. Thank you for your time, and hopefully we can get to the bottom of this.

June 16, 2021

Did paperwork and took jeep right away and took less than a hour to do a oil change. Was fast and friendly. Thank me for my business and choosing Southland Dodge. More

by Penny
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don't know name
Jun 17, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you, Penny, for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

June 08, 2021

I went in to have my air bag recall completed for my Jeep Wrangler. The ease of scheduling online and then a follow up to confirm appointment is available, to a friendly reminder. I arrived early to a warm More

by tpmarcel
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxanna
Jun 08, 2021 -

Southland Dodge Chrysler Jeep Ram responded

It's great to hear that we were able to help you out and that you had such a pleasant and timely experience. Our goal is to make sure everyone who walks through the door leaves happy. Thank you for choosing Southland Dodge Chrysler Jeep Ram!

June 08, 2021

The person that got my ticket didn’t review it with me and that’s usually the norm. We should go straight to the cashier and save a step. There are not rude but don’t go out of their way to appear nice. More

by normaisanchez
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t know their names
Jun 25, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Norma, Providing a positive experience is our top priority. A manager will be reaching out to you to discuss this issue further. Thank you for your time, and hopefully we can get to the bottom of this.

June 03, 2021

quality of work excellent. The scheduling was soon after I called for an appointment and the work was done faster than I expected. I never had a problem with service. More

by fmathieu
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Prosperie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 03, 2021 -

Southland Dodge Chrysler Jeep Ram responded

We appreciate your business and our team looks forward to serving you again soon!

June 02, 2021

SERVICE WAS OUTSTANDING! AUDIE WAS VERY FRIENDLY AND CARING. HE WENT ABOVE AND BEYOND TO HELP US WITH OUR ISSUE, WHICH WAS VERY MUCH APPRECIATED. THANK YOU FOR EVERYTHING. More

by KIMBERLY.SINGLETON
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
AUDIE
Jun 02, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for choosing Southland Dodge Chrysler Jeep Ram, Kimberly. We appreciate your fabulous feedback and five-star rating. We're glad that Audie was able to help, and we hope to see you again!

May 31, 2021

I called because i have a recurring problem with my gear shift. Had it serviced before at this location and was told if the light come back on that it wouldn't do anything to the shifter. Called recently More

by Tracywilson047
Recommend Dealer
No
Employees Worked With
Audi
Jun 17, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Tracy, Providing a positive experience is our top priority, so we're disappointed to hear that your visit didn't measure up. Thank you for bringing it to our attention, and if you'd be willing to give us some more detail, please send us a message with your contact information so that we can reach out. We're sorry your visit didn't go as planned and would love the opportunity to touch base with you and address your concerns once we've been able to get the whole story.

May 30, 2021

Quick and easy to schedule service and very friendly staff that makes you feel welcome from the moment you walk in until the time you leave More

by AGRANGER
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxanne
May 31, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. Roxanne strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Southland Dodge Chrysler Jeep Ram.

May 30, 2021

I have dealt with Southland Dodge since the 1960s when they first went into business and am still a customer today. I have always experienced the finest of customer service friendliness cooperation and o More

by Jerry Gonsoulin
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Don Prosperie
5.0
This rating includes all reviews, with more weight given to recent reviews.
May 31, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Jerry, Thanks for sharing your thoughts about your experience with Southland Dodge Chrysler Jeep Ram. Don and our team appreciate your business and hope to see you again soon!

May 29, 2021

Parts and labor too expensive $40.00for an air filter is too much Oil change and oil filter, $ 97.00 too much.I have to find cheaper place. On fixed income More

by daggummit06
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessie Pellegrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Prosperie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Domangue
May 30, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us. We're sorry to hear this. If you'd like to discuss things further, please reach out to us directly.

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