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Southland Dodge Chrysler Jeep Ram - Service Center

Houma, LA

4.7
804 Reviews

804 Reviews of Southland Dodge Chrysler Jeep Ram - Service Center

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June 27, 2021

Excellent service! Oil change done in timely manner! Great customer service More

by suesue0816
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audie, Mason, Roxanne, Holly , Brad Domangue
Jun 28, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you, Sue, for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience here at Southland Dodge Chrysler Jeep Ram.

June 26, 2021

Fast and efficient service from bringing in for service to closing out the ticket. More

by ALICIA15
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda Malbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jun 28, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you so much, Alicia, for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Southland Dodge Chrysler Jeep Ram. Please don't hesitate to reach out if you need anything else.

June 26, 2021

The service department employees are greatThe mechanics The service department employees are great The mechanics need to go back to class Very dissatisfied with the repairs They fixed nothing More

by ALLENSR
Customer Service
Friendliness
Quality Of Work
Recommend Dealer
No
Employees Worked With
Tessie Pellegrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Domangue, Brooke Yates
Jul 14, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for bringing this to our attention, and we'd like to learn more about your experience. If you'd be willing to provide more information about your visit, please send us a message with your contact information so that we can reach out. Our goal is to make sure everyone that visits the dealership has a top notch experience. We're sorry that we didn't meet that goal in this case and we'd love the opportunity to get more details to see if we can turn this situation around for you.

June 26, 2021

Holly was awesome and very detailed. She went above and beyond to assist me with my issue and explained it thoroughly. She was very punctual getting back with me. More

by quada0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly
Jun 28, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for the kind words for Holly and our service department! We look forward to sharing your compliments with them and don't hesitate to let us know if we can be of further assistance.

June 25, 2021

The dealership gives great service on the labor side of things but the customer service is consistently lacking. Too many times I was given the run around by customer service representatives when trying to More

by kenkamikazemusic
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Don’t Remember
Jul 12, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Ken, providing a positive experience is our top priority, so we're disappointed to hear that your experience wasn't up to par. Thank you for bringing this to our attention. We appreciate all customer feedback as it allows us to learn and make improvements.

June 24, 2021

Fast and efficient. Friendly and courteous !!!!. Price for repairs was more than I would have liked, but as they say it is what it is !!!! More

by babbytg
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Furnell Ruffin
Jun 24, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Southland Dodge Chrysler Jeep Ram.

June 24, 2021

Never had any issues with this dealership. From the service team to the body shop I’ve always had great experiences. More

by CLIFFG5252
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Bridget
Jun 24, 2021 -

Southland Dodge Chrysler Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Southland Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come!

June 22, 2021

I called & set up an appointment because on my right side passenger front door I keep hearing a noise like something lose in my panel .. I took everything I had on my door off & went drive it to make sure it More

by RIAHSTEELE4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Furnell Ruffin
Jul 09, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for providing this feedback, and we apologize for not providing you with an exceptional service experience. We never like seeing that our service didn't meet the standards customers have come to expect, but reviews like this help us improve. If you don't mind reaching out to us so that we can speak directly, we'd love to address your concerns in detail.

June 22, 2021

Love them the work is done very well and the staff really goes above and beyond! Super friendly and very informative. Thank you guys so much for all that you do More

by PAULINA GUERRERO
Recommend Dealer
Yes
Employees Worked With
Kelly and Roxanne in service !
Jun 22, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you, Paulina, we are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

June 18, 2021

Brad always goes out of his way to make sure he is doing everything he can to take care of issues. Thanks for your help. More

by CJTHIBODAUX
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brad Domangue
Jun 20, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you so much for your kind words, and for taking the time to leave us this wonderful feedback!

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