Southland Dodge Chrysler Jeep Ram - Service Center

I brought my Jeep Cherokee due to a rubbing sound in the rear end when I turned at low speeds. Apparently the rear end needed some oil. Tech ordered oil and advised that the Cherokee could not be driven wit rear end when I turned at low speeds. Apparently the rear end needed some oil. Tech ordered oil and advised that the Cherokee could not be driven without the oil. 9 days later without the vehicle the oil was still not in. I was told the oil should be in in a day on day one of dropping off the car. I was advised on day 9 that I could actually drive the vehicle and wait till the oil came in. So I was out of a vehicle for nearly two weeks. Ultimately one if the techs drove to Slidell to get the oil from another dealership. This could have been done much sooner. I was most disappointed with the lack of regard to the inconvenience of not having my car and the minimum communication I was given. I had to call the sevice department daily for updates. If I had not I wonder if my car would still be waiting for this oil. My Cherokee is fairly new and this was my first time getting it serviced and the service provided was much less tab satisfactory. I am concerned what the service would be like if I was to have a major repair given that a very minor repair was so much trouble. More

I always get great service at Southland Dodge when I bring my vehicle in. The whole staff there is awesome and friendly. The coffee is great too! Me and my wife are big fans of Southland Dodge and alway bring my vehicle in. The whole staff there is awesome and friendly. The coffee is great too! Me and my wife are big fans of Southland Dodge and always will be! More

Brought my truck in for a recall , got it back with damage to my bed and trying to say the damage was there already . Horrible Horrible service wish I would of never brought it in for the repairs .... damage to my bed and trying to say the damage was there already . Horrible Horrible service wish I would of never brought it in for the repairs .... More

Mr Dean Click and staff best as usual, all 5 stars, even if just had oil change, place to go. Solved check engine light as well. if just had oil change, place to go. Solved check engine light as well. More

I’ve always been treated professionally and courteous each time I’ve been to Southland service department. I recommend to anyone that owns a Mopar vehicle needing service to consider Southland. each time I’ve been to Southland service department. I recommend to anyone that owns a Mopar vehicle needing service to consider Southland. More

Great service. The lady that called was very polite and courteous. They had my truck in and out in a couple days for Electrical issues courteous. They had my truck in and out in a couple days for Electrical issues More

Easy to make the appointment. Dropped it off early. Holly called a few hours later with an update, which I appreciated very much. The part I needed was actually in their parts department, which was a Holly called a few hours later with an update, which I appreciated very much. The part I needed was actually in their parts department, which was awesome. A few hours later Holly called to say my jeep was ready. She did a great job helping me, and so did the mechanics who fixed my hood open message problem! Check out was fast, and off I went. In the past there have been instances where I have not been satisfied with the service department at Southland Dodge, but I am very happy to say it appears from this latest experience that they are trying to do better, which is great news for a family who has bought many vehicles from Southland Dodge! I look forward to more great service experiences in the future! Thanks so much! More

The service was fine, a little more attention to detail would have help, or being able to speak to the Tech who did the work would have been nice. would have help, or being able to speak to the Tech who did the work would have been nice. More

Always On their toes and willing to help Roxanne did a great job getting my vehicle in and get it ready Brad had me come by but just a phone call appreciate everybody over there great job getting my vehicle in and get it ready Brad had me come by but just a phone call appreciate everybody over there More

Very great. I recommend people going here great people great service and great price. I will be here more to have my vehicle services. Thanks great service and great price. I will be here more to have my vehicle services. Thanks More