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Southland Dodge Chrysler Jeep Ram - Service Center

Houma, LA

4.7
804 Reviews

804 Reviews of Southland Dodge Chrysler Jeep Ram - Service Center

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October 04, 2021

Called to see if still doing oil changes@1 pm. They sad “yes”(I live 5-10 mins away) get there was told no more oil changes for that day. But they were able to “ slide me in” after 15 min Was told would More

by jailnurse500
Customer Service
Friendliness
Recommend Dealer
No
Employees Worked With
Tim Bilello
Oct 21, 2021 -

Southland Dodge Chrysler Jeep Ram responded

We're sorry to hear that your visit didn't meet the high standards that guests have come to expect from our dealership. If it's possible to discuss your visit in more detail, please feel free to contact us directly or let us know the best way to contact you and we will reach out. We'd love to get to the bottom of this and turn things around for you.

October 03, 2021

As my previous service at Southland Dodge has been exceptional, my most recent service was handled professionally. More

by NANCYANABELSTYLIST
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Brooke Yates
Oct 04, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review! We are so glad that we had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Southland Dodge Chrysler Jeep Ram. Please don't hesitate to reach out if you need anything else.

October 03, 2021

Staff is courteous and the service is prompt. Walk in same day service on Saturday is very helpful. More

by MACCORBIN04
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda Malbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Oct 03, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you! We appreciate your business and look forward to helping you with any questions or future vehicle needs. Thank you for choosing Southland Dodge Chrysler Jeep Ram.

October 01, 2021

Customer service was very friendly and helpful myself. the assisted me in getting an oil change fit my de More

by durell4
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Miranda Malbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Melvin Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Tim Bilello
Oct 03, 2021 -

Southland Dodge Chrysler Jeep Ram responded

It has been a pleasure serving you. Quality customer service is always our number one priority, and we're happy to hear that we met your expectations. Thank you again for choosing Southland Dodge Chrysler Jeep Ram, we look forward to having you as one of our valued customers for many more years to come!

September 30, 2021

It sucked. Was never told about a diagnostic fee of 116 if I decided not to let y’all overcharge me over 1000 dollars for weather stripping. I told y’all what I needed and where it was leaking and y’all wo More

by TROY_HEBERT2002
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
No
Employees Worked With
Ed in service was rude and cocky
Oct 17, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Troy, Thank you for your review. We're sorry your visit didn't go as planned, and we'd like to address these issues with our team. If it's possible to discuss your visit in more detail, please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers leave happy, and it's disappointing to learn that we missed the mark here.

September 23, 2021

I'm always pleased with my service and the treatment I recieve at Southland Dodge. More

by DDWAALK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Ashley Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Jeremy in Parts, Ms. Sue, Ezra and Taylor
Sep 24, 2021 -

Southland Dodge Chrysler Jeep Ram responded

We are very happy to have provided you with such a positive experience! Thank you for taking the time to leave us a review. We sincerely value your business and look forward to your next visit.

September 18, 2021

Very professional I had my Durango back in a timely matter. They answered all my concerns More

by CABRINAMARROQUIN
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Sep 19, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your thoughts on working with our team. We're glad to hear we delivered such a great experience!

September 18, 2021

They took my truck in immediately even though it was just a few days after Hurricane Ida! More

by GARYMARYLANDRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audie
Sep 19, 2021 -

Southland Dodge Chrysler Jeep Ram responded

It's great to hear that we were able to help you out. Our goal is to make sure everyone who walks through the door leaves happy. Thanks again for choosing Southland Dodge Chrysler Jeep Ram!

September 17, 2021

They took me in on the same day I called. And it was just a few days after hurricane Ida! More

by GARYMARYLANDRY
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Audie
Sep 19, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for taking the time to share your feedback with us. We work hard to make sure our guests have an exceptional experience. We will share your comments with our team, and we look forward to working with you again.

September 16, 2021

As always they are polite they answer your questions. And they make you part of there family. And service is Excellent. More

by YZARCUR
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Service, Deonica McKeel , Brooke Yates
Sep 16, 2021 -

Southland Dodge Chrysler Jeep Ram responded

We appreciate your business and our team looks forward to serving you again soon!

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