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Southland Dodge Chrysler Jeep Ram - Service Center

Houma, LA

4.7
804 Reviews

804 Reviews of Southland Dodge Chrysler Jeep Ram - Service Center

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December 07, 2021

Amazing customer service an sales team member's. All services were done in a timely manner. More

by NIC_25_LA
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jessie Thompson
5.0
This rating includes all reviews, with more weight given to recent reviews.
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Dec 08, 2021 -

Southland Dodge Chrysler Jeep Ram responded

We appreciate your business and our team looks forward to serving you again soon!

December 04, 2021

Awesome staff and techs. The price for my service was very affordable. Definitely a 5 Star Service Center. More

by Robert & Carmen
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly & Suzanne in service were a pleasure to deal with.
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Dec 05, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you, Robert and Carmen, for your business and this review. We're happy to hear our team was able to serve you and demonstrate our commitment to great service. If there is anything we can assist you with in the future, please let us know.

December 04, 2021

Holly was awesome. Very informative and patient explaining the issue I had with my car. More

by quada0
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Holly
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Dec 05, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for your very kind review. We strive to make sure that all of our customers leave happy, and it's great to hear about your excellent experience with Holly here at Southland Dodge Chrysler Jeep Ram.

December 04, 2021

Roxanne and Sue (both great) always take care of me. There have been 3 computers in this Jeep. They both deserve customer service promotions. There were oily smudge fingerprints around the computer i More

by VFCSOLD
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Roxanne and Sue
Report | Print
Dec 05, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for choosing Southland Dodge Chrysler Jeep Ram, your feedback and rating mean a lot to us. We're glad Roxanne and Sue were able to help, and we hope to see you again!

December 04, 2021

Great job on my truck. Fast service and great job Service keep me informed of everything that was being done on truck. Truck was only 8 months old but it looked like day one after job was done. More

by DEERNUT1048
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessie Pellegrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Miranda Malbrough
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Brad Domangue
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Dec 05, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thanks for sharing your thoughts about your experience with Southland Dodge Chrysler Jeep Ram. We appreciate your business and hope to see you again soon!

December 03, 2021

Spoke to Jeremy in Parts department, helped me with new windshield wiper blades, installed them on my truck, then helped me order new tires for my Ram 1500, he was very helpful and friendly with the servic More

by Porsche
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Jeremy
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Dec 03, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for the kind words for Jeremy and our service department! We look forward to sharing your compliments with them, and don't hesitate to let us know if we can be of further assistance.

December 01, 2021

When I made the appointment for the Jeep to be brought in I specifically told the service department the latch in the hatch back needed to be changed. They called me later in the day to state they had to or More

by KARENSANCHEZ70395
Recommend Dealer
Yes
Employees Worked With
Roxanne
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December 01, 2021

Love the team at Southland Dodge. I purchased my car 2 years ago and I have it serviced there as well. Always friendly and willing to help. More

by DDWAALK
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Melvin Porter
5.0
This rating includes all reviews, with more weight given to recent reviews.
Ashley Ledet
5.0
This rating includes all reviews, with more weight given to recent reviews.
LaShonda Madise
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Audie, Taylor, Roxanne
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Dec 01, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you for your review. Audie, Taylor and Roxanne are very happy to have provided you with such a positive experience! We sincerely value your business and look forward to your next visit.

December 01, 2021

have been waiting since 7/23/21 for nav radio replacement. i have called 9 times . More

by HOTARDGERALD
Recommend Dealer
No
Employees Worked With
holly
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Dec 15, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Gerald, Thank you for your review. We're sorry for your inconvenience and appreciate your patience. We'd like to address these issues with our team. Please send us a message with your contact information so that we can reach out. We strive to make sure that all of our customers have a 5 star experience, and it's disappointing to learn that we missed the mark here.

Dec 15, 2021 -

HOTARDGERALD responded

sending email address

December 01, 2021

There’s a reason why the last 6 vehicles I’ve purchased came from Southland Dodge! Great people and great service! That’s where I do my business. More

by GEAUXLSUTIGERS28
Customer Service
Friendliness
Price
Quality Of Work
Recommend Dealer
Yes
Employees Worked With
Tessie Pellegrin
5.0
This rating includes all reviews, with more weight given to recent reviews.
Don Prosperie
5.0
This rating includes all reviews, with more weight given to recent reviews.
Other Employees : Cashier , Brad Domangue
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Dec 01, 2021 -

Southland Dodge Chrysler Jeep Ram responded

Thank you so much for your excellent review! We are so glad that Don, Brad and Tessie had the opportunity to work with you, and we are thrilled that you found your experience with us to be a positive one at Southland Dodge Chrysler Jeep Ram. Please don't hesitate to reach out if you need anything else.

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